Hybridgaming Reviews 202

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, friendly, and helpful, often going above and beyond to assist. The service is frequently described as excellent, efficient, and professional, with many appreciating the quick resolution of issues and clear communication. People also highlight the competitive and reasonable pricing, finding great value in the products and repairs offered. Consumers are particularly impressed with the prompt responses, fast turnaround times, and the personalized approach to their needs, whether for repairs, new purchases, or advice. The overall sentiment indicates a highly positive experience with the company's offerings and customer interactions.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the fast,... See more

Product

Reviewers mention positive feedback about product. Customers are delighted with their purchases, including... See more

Price

People report positive experiences with price, consistently finding it to be fair and reasonable. Customers... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the fast, efficient,... See more

Technology

Clients share positive opinions on technology, often highlighting the staff's knowledge and helpfulness with... See more

Based on these reviews

Rated 5 out of 5 stars

This local firm in Ellon are fabulous. In the last 9 months, I have been in 3 times with mobile 'phone issues and on each occasion, the issues have been resolved quickly, without charge. The staff are... See more

Rated 5 out of 5 stars

I’m a “mature” old lady and finding my laptop running out of battery far quicker than it should be. Because of excellent reviews I took my laptop to hybrid gaming. From start to finish, everything exp... See more

Rated 5 out of 5 stars

I thought I was needing a new computer as it was running very slowly but Dave thought it only needed a hard drive upgrade and that would save me a few hundred pounds. Made Dave aware I hosted digital... See more

Rated 5 out of 5 stars

I couldnt fine anywhere else to leave a review so putting it here. I bought my used gaming PC from Hybrid mid-2025, I've now put some mileage on it and its done a great job for me so far, couldnt be... See more


Company details

  1. Computer Store

About Hybridgaming

Written by the company

About us :

We specialise in Gaming PCs and our mission is to be the easiest place to deal with for all things PC.

We also consult, spec,build and deliver lots of other exciting projects such as video editing systems, flight simulators, golf simulators, Racing sims and cryptocurrency mining rigs.

Working with us should feel like you have an IT person on your side. We talk in plain English and will adjust our language to meet your level of understanding.

You should feel free to ask any member of the team as many questions as you need to in order to arrive at the perfect system for your needs. We are here to help and every customer is important to us.

Our Journey :

We started during lockdown as a result of the number of adverts for gaming PCs that simply were not fit for purpose. Our offering appealed to parents who worked or saved hard for their money. A gaming PC should be a very exciting gift for a child and we wanted to make sure that parents got a gaming PC capable of running the games their kids wanted.

From that start we have grown to a team of 7 as of July 2023. Our local community has helped us grow to a point where we ship across the UK and have customers from London to Inverness!

Our values :

We want to be the easiest company to do business with when looking for a PC for any use. We cannot compete with the bigger players on advertising budget so we set out to compete on service.

Our promises to you are

  • Every customer is important to us - you make our day when you choose us
  • We will be honest and transparent at all times
  • We will always attempt to provide the best value not the most expensive option
  • We will try to make the PC community inclusive and open to everyone
  • We will give back to our community in a regular and meaningful way as we grow


We hope that you will consider us for any IT needs

Hybrid Gaming

Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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Rated 5 out of 5 stars

Gaming program issue on Laptop

took laptop in with a Game issue on friday late afternoon received it back sorted Saturday great service would recommend the, and its supporting local business which ellon needs

17 April 2026
Unprompted review
Rated 5 out of 5 stars

1st class service.

Fab service from polite staff who gave various cost effective options for repair. Repair done on the same day as stock was available. Wouldn’t hesitate to return if I require further technological repair/advice. Highly recommend.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

This local firm in Ellon are fabulous

This local firm in Ellon are fabulous. In the last 9 months, I have been in 3 times with mobile 'phone issues and on each occasion, the issues have been resolved quickly, without charge. The staff are knowledgeable and really pleasant to deal with, especially Julia. Thank you Hybrid Gaming. You are a credit to Ellon.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Friendly staff and great advice

I took a couple old laptops and a few tablets to get repaired. Staff were very friendly upon arrival and continued to be very helpful about my PCs.
It was deemed too old for the laptops and no need to repair the tablet.
Very friendly and knowledgeable about tech things.
Use again 👍🏻👍🏻

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Really great experience

Really great experience and my son's ps5 is working again 😊 staff really friendly and helpful whenever I asked for updates etc. would 100% recommend

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Wanted to buy a PC but hadn’t a clue…

Wanted to buy a PC but hadn’t a clue what was required. Spoke to the technicians who asked what I would use it for, what games I play and advised a PC that would work for me without being too expensive.
Within the week my computer was built and ready for me.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Can’t say enough about the service that…

Can’t say enough about the service that these guys provided.
After a recommended system / software upgrade, my PC was not responding to any instructions.
After following the Co-Pilot instructions to try to fix the issue, for a couple of hours, I ended up in a dark and scary place, nothing I tried worked.
The following day Hybrid had me up and running again in 24 Hours.
Even offered to carry the PC back to the car!
Thanks again to Morgan and the team.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Whimsical purchase of Thinkpad T480s

Was looking for a secondary laptop I could play around with, (re)learn coding before AI starts doing it all for us, try out different Linux distros etc.

Popped in to see what they had in stock refurbished and nothing really met my criteria. Morgan offered to reach out and see if they could find anything more to my liking. After just a couple of days they had found something that met my requirements and my budget.

Very knowledgable, very helpful, went above and beyond. Everyone I have dealt with at this company was excellent.

9 February 2026
Unprompted review

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