Black Cat PC - Providing Dell Parts Since 1998 Reviews 

767
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the replacement parts are genuine, highly reliable, and arrive very quickly in secure packaging. Consumers really appreciate the helpful guidance provided when selecting the right items, making the online purchasing process entirely seamless. Buyers often note that the turnaround times exceed expectations, ensuring machines and devices are running smoothly again without unnecessary downtime. However, some people mentioned that the courier service occasionally experienced minor delays or delivery hiccups when finding the correct address. Despite these occasional transport issues with the delivery partner, consumers still felt satisfied overall with the efficiency shown by the business itself.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the reliable quality of genuine... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting remarkably fast next-day... See more

Service

Customers had positive experiences with service, frequently highlighting exceptional support, helpful advice,... See more

Quality

Clients share positive opinions on quality, highlighting that parts are genuine, arrive in good condition,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered from from Black Cat because the information regarding part numbers and models on their website gave me the confidence that I was ordering the right battery for my lap top. Delivered quickly,... See more

Company replied

Rated 5 out of 5 stars

Excellent first class service, part delivered fast during holidays. Friendly staff. Will buy from again without hesitation. Beware parts on other websites, I had all kinds of issues but correct part f... See more

Company replied

Rated 5 out of 5 stars

After thinking I'd need a questionable replica part off Amazon, i am really glad i didn't go there! I was really impressed with the quality of the product i received from black cat, with it being a... See more

Company replied

Rated 5 out of 5 stars

Battery arrived on time but with missing part, however they’ve dealt with it in no time. Will use again in the future for any Dell spare parts , recommend them for their customer service. Their... See more

Company replied


Company details

  1. Computer Hardware Manufacturer
  2. also in
  3. Battery Store
  4. Computer Accessories Store
  5. Computer Repair Service
  6. Computer Store

Written by the company

We have been trading for 20+ years supplying Genuine Dell laptop batteries, chargers, docks, keyboards and many other parts. We are registered Dell partners with experience and knowledge to help you find original (OEM) parts for your laptop. All our products are supplied with 12 months warranty. We offer free next-day UK shipping* on orders placed before 4 pm. *Geographic exclusions and additional shipping charges may apply to remote postcodes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

767 reviews

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5.0

All reviews

(767)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s good to have a phone number to…

It’s good to have a phone number to call. Answered all questions on phone and chat. Ordered late afternoon - delivered next morning. Great service!

9 October 2026
Black Cat PC - Providing Dell Parts Since 1998 logo

Reply from Black Cat PC - Providing Dell Parts Since 1998

Hi Linda, Thanks for the glowing review. We do try and keep it simple.

Rated 5 out of 5 stars

Replacement YRDD6 battery for Dell laptop

I purchased a replacement YRDD6 for my Dell laptop. Online purchase process was straughtforward, and item was despatched promptly, with full tracking of the parcel provided.
Could have purchased from elsewhere slightly cheaper, but considering the excellent service from Black Cat, the extra cost was worth it.

1 October 2026
Rated 5 out of 5 stars

Great service

Great service. I wanted a genuine Dell battery as there seems to be so many copies/fakes out there. Could have got it slightly cheaper on the big 'A' but prefer to support home grown small businesses not multi-national billionaires! Many thanks.

15 September 2026
Rated 4 out of 5 stars

The battery I ordered was unfortunately…

The battery I ordered was unfortunately out of stock when they went to pick it. The contacted me immediately to make me aware in case I wanted to cancel the order but also confirmed additional stock was coming if I was OK to wait. Hopefully that will be due in soon.

2 September 2026
Rated 5 out of 5 stars

I run a game server on a Dell desktop…

I run a game server on a Dell desktop which crashed. I diagnosed a power supply failure and most searches ended with classic bait and switches e.g. "in stock" and immediate delivery translates to "in stock in China" and it will be immediately shipped and take 3 weeks to get to you. Delighted to find Black Cat! Back online within 24 hours!!!

11 August 2026
Rated 5 out of 5 stars

I ordered at 5pm on a Friday and…

I ordered at 5pm on a Friday and couldnt believe they still dispatched it and got it to me on Sunday. Excellent service, the replacement fan was in perfect condition, its very fragile but the packaging was solid. Thank you!

7 August 2026

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