Hybridgaming Reviews 

213
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly local team for providing outstanding support, offering clear guidance, and ensuring every interaction remains exceptionally pleasant. Consumers frequently highlight the remarkably fast turnaround times for device repairs and express deep satisfaction with the exceptional quality of custom computer builds. However, some people mentioned encountering unexpected technical faults with their newly purchased electronics right after taking them home. Reviewers noted that despite experiencing these occasional hardware hiccups, the technical staff stepped in immediately to fix the problems completely. People appreciate that these rare setbacks were handled efficiently without causing major disruptions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as extremely helpful, knowledgeable, and... See more

Service

Users describe positive interactions with service, highlighting fast repairs, helpful staff, and clear... See more

Product

Clients share positive opinions on product quality, expressing satisfaction with custom builds, refurbished... See more

Price

Customers consistently note positive experiences with price, highlighting reasonable rates for repairs and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldnt fine anywhere else to leave a review so putting it here. I bought my used gaming PC from Hybrid mid-2025, I've now put some mileage on it and its done a great job for me so far, couldnt be... See more

Rated 5 out of 5 stars

My daughter’s Nintendo switch wasn’t charging. The guys at Hybrid Gaming explained what would need replaced and I was given a quote for repairs there and then. I received updates and had the switch ba... See more

Rated 5 out of 5 stars

Ive used these guys several times.Im tech literate probably a bit more than the average guy from my previous careers. But you have to use the best resource for the job. These guys know far more than m... See more

Rated 5 out of 5 stars

Having been locked out of my iPad I walked in to the shop/office and explained my situation. The lovely lady on the desk took my iPad and someone through the back office had it fixed within 15-20 m... See more


Company details

  1. Computer Store

About Hybridgaming

Written by the company

About us :

We specialise in Gaming PCs and our mission is to be the easiest place to deal with for all things PC.

We also consult, spec,build and deliver lots of other exciting projects such as video editing systems, flight simulators, golf simulators, Racing sims and cryptocurrency mining rigs.

Working with us should feel like you have an IT person on your side. We talk in plain English and will adjust our language to meet your level of understanding.

You should feel free to ask any member of the team as many questions as you need to in order to arrive at the perfect system for your needs. We are here to help and every customer is important to us.

Our Journey :

We started during lockdown as a result of the number of adverts for gaming PCs that simply were not fit for purpose. Our offering appealed to parents who worked or saved hard for their money. A gaming PC should be a very exciting gift for a child and we wanted to make sure that parents got a gaming PC capable of running the games their kids wanted.

From that start we have grown to a team of 7 as of July 2023. Our local community has helped us grow to a point where we ship across the UK and have customers from London to Inverness!

Our values :

We want to be the easiest company to do business with when looking for a PC for any use. We cannot compete with the bigger players on advertising budget so we set out to compete on service.

Our promises to you are

  • Every customer is important to us - you make our day when you choose us
  • We will be honest and transparent at all times
  • We will always attempt to provide the best value not the most expensive option
  • We will try to make the PC community inclusive and open to everyone
  • We will give back to our community in a regular and meaningful way as we grow


We hope that you will consider us for any IT needs

Hybrid Gaming

Contact info

4.9

Excellent

TrustScore 5 out of 5

213 reviews

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4.9

All reviews

(213)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The guys are great

The guys are great. Updated my older laptop a while ago to solid state drive. Copied all my files from the hard drive and a couple Of old hsrd drives I donated for their school support programme. Found CD ROM wouldnt work as new OS doesnt allow for CDs. Aparently CDs are old hat and laptops dont have CDROM anymore. No fuss they took it back and found the appropriate drives to read and burn CDs

28 November 2025
Unprompted review
Rated 5 out of 5 stars

My desktop needed major upgrade!

My desktop needed major upgrade as it was years old. Hybrid gaming rebuilt a virtually new PC that does all I need/want, it runs so much faster, more memory and for far less than a new PC. I’m well pleased, the staff have been extremely helpful and informative. Thank you.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

what i like most about hybridgaming.

what i like about the most about hybridgaming is that they talk to you like a person. Their service is amazing, there staff are friendly and helpful and genuine. If i am being honest i can't think of any down side of them. 10 out of 10.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing service sorted very quickly. Very reasonably priced and nothing is too much trouble.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly and knowledgeable

Very friendly and knowledgeable, excellent price on a custom refurbished gaming laptop built to run specific games. Fast work too, used them several times for the family computers needing repairs/upgrades.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Fast, friendly and first class service as always. The guys helped me out of a very frustrating situation with my router. I would recommend them 100%

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent communication throughout

Excellent communication throughout, easily understood explanations of lap top issues and remedy for issues, timeline for progress. Brilliant service for all but especially those of us who are not tech savvy!

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. I wish Hybrid Gaming had been around years ago; it's so good to speak to knowledgeable people, in a friendly environment, and not just be given the 'hard sell'. No pressure, lots of time spent and questions answered... second to none.

26 September 2025
Unprompted review

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