Have used Huws Gray (formerly Ridgeons) for many years as they are the closest in proximity to where we live. Thankfully they provide excellent service which is why we continue to use them. Han... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From my first contact all staff were polite and very helpful. I placed my order with this branch because the closest one was unable to deliver. Never at any point did anyone comment on the distanc... See more
Company replied
I’m a homeowner who was let down by another supplier who’d pushed my delivery date by a week! The branch staff were so friendly and helpful. Andy at Derby ensured that the items were delivered on thei... See more
Company replied
Exceptional service!! I ordered a replacement paving stone in the morning & received a phone call at lunchtime saying that a colleague lived nearby & could drop it off on his way home from work that... See more
Company replied
Company details
- Building Materials Supplier
- Building Equipment Hire Service
- Landscaping Supply Store
- Lumber Store
- Plumbing Supply Store
- Tool Wholesaler
About Huws Gray
Written by the company
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.
Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.
Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.
With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
Contact info
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, United Kingdom
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So prompt with delivery
So prompt with delivery. Placed where I liked on the drive , very considerate.
Great soil for my raised beds
17 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Arrived on time quick and easy to sort…
Arrived on time quick and easy to sort out a delivery time and date
11 August 2026
Reply from Huws Gray
We're delighted to hear that your delivery arrived on time and that sorting out the details was quick and easy for you!
Thank you for your positive feedback.
Very nice staff members 👍
11 August 2026
Reply from Huws Gray
We're so glad our staff made a positive impression!
We appreciate your kind words.
Reply from Huws Gray
We're so glad to hear everything was delivered perfectly!
We appreciate your kind words.
Fencing project
All was delivered on time and correct but no notification of delivery which would give peace of mind all products were of a good quality
16 August 2026
Reply from Huws Gray
We're happy to hear your delivery was on time and correct! We understand the importance of delivery notifications for peace of mind and appreciate you bringing this to our attention.
We are always working to improve our services.
Easy ordering and great delivery
Easy ordering and great delivery - have dealt with this great team on and off for a good few years and not been disappointed.
16 August 2026
Reply from Huws Gray
We are so pleased to hear that your ordering experience was easy and that you've consistently been happy with our service over the years!
We truly appreciate your continued support.
Great service and very friendly staff
15 August 2026
Reply from Huws Gray
We are so glad to hear that you had a positive experience with our team and appreciated our service.
Thank you for your great review!
Good customer service
Customer service is good, friendly. Verification is antiquated though (having to bring a paper copy of the confirmation order). Easy to order and pay online, especially using PayPal.
10 August 2026
Reply from Huws Gray
We're so glad to hear you found our customer service friendly and the online ordering process easy!
We appreciate your valuable feedback regarding the verification process and are actively looking into ways to modernize it for a smoother experience.
We had a delivery of 6 fence panels…
We had a delivery of 6 fence panels which was good, however it was a replacement for a late delivery.
Also 5 were 1 colour and 1 was a different colour.
13 August 2026
Topsoil delivery on time and safely
15 August 2026
Reply from Huws Gray
We're so pleased to hear your topsoil delivery arrived safely and on time.
Thank you for sharing your positive experience!
Great service and communication.
15 August 2026
Reply from Huws Gray
We're so glad to hear that our service and communication met your expectations.
Thank you for your wonderful feedback!
Cheap fast delivery good product 👍
14 August 2026
Reply from Huws Gray
We're delighted to hear that you found our product to be of good quality and that you were satisfied with our fast delivery.
We appreciate your positive feedback!
Good quality product delivered on time.
14 August 2026
Reply from Huws Gray
We're so happy to hear that you're satisfied with the quality of our product and that it arrived on time!
Your positive feedback means a lot to us.
Reply from Huws Gray
We're so happy to hear your transaction was efficient and stress-free!
We truly appreciate your kind words.
Reply from Huws Gray
We're so happy to hear you consistently receive excellent quality and great service.
We appreciate your kind words!
Reply from Huws Gray
We're so happy to hear that your ordering experience was simple and hassle-free.
We truly appreciate your positive feedback!
Reply from Huws Gray
We're so glad to hear you're pleased with the healthy plant and its quality packaging!
Thank you for your kind words.
Reply from Huws Gray
We're thrilled to hear that you were pleased with both the quick delivery and the excellent value of our panels.
Thank you for your wonderful feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.