Hume Health Reviews 

Hume has a simple, clear, and quick process for warranty claims.

Product Support & Exceptional Service
I have had 2 very positive customer service interactions with HumeHealth. The 1st was a Hume band that stopped working after ~3 months. The service team immediately responded to my issue and quickly offered and fulfilled a replacement with the upgraded V2 band.
This week I lost the v2 band chip while doing some yard work. The service team, within 1 business day offered to replace the v2 band at no charge.
This is the best customer service I have experienced in years. Nowell was great - friendly, responsive and proactive. HumeHealth stands by their products. I love the product and the great customer service.

Great and easy set-up.

Vincent (and Pamela) were easy to work with and solved my request quickly and made me a happy customer!

I had some issues with my hume band and special shout out to Elaine, John, and Rey. They were able to assist and help me resolve my issue. I'm big on customer service and they exceeded my expectations.

I have both the Hume band and the Pod. So far all devices have been flawless and we've had no reason to question any of the data being produced. Battery life is great and I am finding the band is helping me focus on my health and how to improve it.

I like how it’s simple to use and its comfortable to wear.

I was asking about my delivery and Maui helped me perfectly! Thanks a lot!

The best health band around. Fair better than Apple Watch, Oura Ring etc on the market

I love using this. The info on your health from the Pod and Band is a good way to stay on track with health goals. It’s easy to set up.

Great assistance from Cammi on an error I made in ordering! Great follow up and customer service!

To be honest I returned the Hulme Health band 2 without giving it chance. The band just didn't feel right on my wrist. The other thing is they advertised the band that the whoop band cost over £200 a year subscription where has their band doesn't. On App to get the benefits they advertise you need to subscribe an a additional subscription at a cost of more than £200 .
per year.

The reason it got 1 star is I returned the band at my cost on 16th July and they eventually after many emails only to receive generic AI emails back. Eventually I finally got my refund minus a restock fee on the 3rd of August

I know the new business model is to sell you a product, ($200ish for the scale), then make you pay monthly payments, ($15 app), in order to use the product. Then sell you another product, (Hume band $150ish), to improve the accuracy of the original product that when they sold it to you promised it was as good as a dexa scan….its not. This company is nothing more than a hustle. Sadly, we’re all used to being hustled like this these days, you never really own the scale if you have to pay rent to use it. If this review costs Hume at least one customer, then I’ll be happy. Please let that customer be you.

I have found the comprehensive data provided by Hume has replaced the four health related apps I was using to manage daily pacing for chronic pain and health tracking. The blood pressure estimates are something I've looked for a long time. I highly recommend.

Purchased a Hume Pod and Hume Band 2.0

Very slow delivery, shipped direct from China.
Hume Band under reads BP by a substantial amount.
Hume Pod will not complete measurement set.
Hume Pod over reads weight by approx. 4kg.
Not a quality product it appears.
Shame really as I quite like the design of the band.

Better be a quick refund or it's chargeback time on the CC!

My wife and I both have bands and we also have the scale. So far all devices have been flawless and we've had no reason to question any of the data being produced. Battery life is great on both bands and I am genuinely finding the band is helping me focus on my weight-loss.

I recently complained to Hume health that my Gen 1 Hume band was inconsistent and wasn’t tracking my activity correctly. They replaced it with the Gen 2 band and it is working well so far. Very pleased with its performance including blood pressure reading.

Scale is a pain in the butt. 1/2 the time I get on to weigh, it will have failed attempts. I wet my feet and hands and it says I’ve past my ideal time to weigh. It’s different every day by vast swings while my cheap Chinease scale next to it. Is way more consistent and has small jumps when I actually eat to much. Hume needs to fix a ton of problems. Would not recommend. For back ground, I have 30 years in wellness, personal training, yoga instructor, health coach and therapist

Diabolical company! Scam offer Emails to purchase the 2.0 band and infant your purchasing the old 1.0 band. I had to return the band at my own cost as they refused to pay the return. I have proof they received it and sent confirmation of this. I’ve sent weekly emails chasing a refund. Absolutely shocking customer service! I’ve been waiting for a refund for 4 weeks since they received the return. Don’t buy a thing from this company and I won’t be recommending any of their products again.

BUYER BEWARE!!!!
This company has the absolute WORST customer service EVERRRR!!! Do not think you can just return the product and get your money back easy peasy like the website so eagerly offers.
You WILL NOT EVER get a human response as their reply email says you will.
You can send them all the return shipping documentation and you will not get a return delivered receipt from anyone other than your shipping company.
They will not issue a refund for the product so you may as well save yourself the shipping money and take the loss. At least you will have the crappy un user friendliest smart scale ever.

UPDATE:
Finally after several social media posts and this review, i received confirmation that my return was received. So theres that. Ill update when the refund is credited and if all goes smooth ill edit this review accordingly.