Hume Health Reviews 

The technology is great, the way the band and my pod keep me informed on my health is straight forward. Customer service is great, very quick to respond. Best health app I have used.

I have been using the Hume Pod and the Band 2.0 for about 2 weeks. So far, it has generated a lot of data, and apparently is still learning about me. I would like to see more information on how to better use and understand all that information. The suggested weigh in times move around a lot and are quite confusing. Overall, I think this will get better as Hume refines thier programming.

ARRIVED SMASHED UP!
THEY ONLY HAVE A GPT to deal with!!
THERE IS NO CUSTOMER SERVICE!

I’m negotiating with a GPT to get a replacement or a refund…
The emails are asking me to check this check that…
The item arrived squashed!!
Even the vans clasp is broken in half in one side and bent into a triangle on the other - it does not charge - and no light come on.
They are still trying to get me to try !!
Repeatedly I have asked for a return process and an address and a phone number to speak to a human!!
NOTHING!!

Who knows if the Hume2 is good - u can say they are RIDICULOUS BUSINESS MANAGERS!
THERE IS NO CUSTOMER SERVICE!
The reviews are lies - as the AI running this thing does everything to stop a return.

DO NOT PURCHASE FRKM HERE!
I have wasted my money !
It’s been going on for weeks!

Kim and Josh were fantastic to work with. I purchased the Hume band as well as the Hume pod. For some reason the band stopped working. I personally tried everything to reactivate the band. I went to Hume, explained my problem and they jumped right on getting a solution to fix it. When the things they told me didn’t work they set it up for me to receive a new band. No hassle or runaround. This is business the way it is supposed to be handled. When you find a company that stands behind their product and you have good people on the back end it lets you know that all companies are not out to take your money and run! Kudos

When I first ordered the Hume Band, I wasn't sure I'd keep it. Due to a health problem, my hands shake now, and dealing with small points, etc., is difficult. I tried it out, and though I could see its value, I eventually decided to send it back for a refund. I was a little concerned that sometimes online procedures can be questionable or problematic. That was not the case this time with the Hume Health people. My emailed inquiries and requests for help were promptly and effectively answered. The "voice" of those communications was both friendly, promising, and efficient. I was kept informed about when and how the refund would take place along the way. I was never pressured to keep the band. My refund arrived on time. I would certainly do business with Hume Health again.

I’ve found Hume a very supportive and responsive company to work with. Had a query dealt with very proficiently and professionally by Carl. Top notch!!!

Carmi is super helpful in resolving my issues and help me with my specific request. Super happy with the outcome

Accurate readings really help me keep on top of my health

This is the review I attempted to send to Hume Health regarding my Hume Pod ie. scales. I attempted to give a one star review having had them for 1 month, but an error message came up saying I couldn’t send it!
“I cannot believe the results are accurate. How can I gain 2 metabolic years in 24 hours?Other variables are also questionable. Very expensive set of extra scales. Pay more for a band. Pay more for extra results, so not good enough on its own?”
I’m very disappointed with the product.

The scale really is a garbage product. The biggest problems are.

1. You must have the app open for anything to be tracked unlike other scales that just save your data until you open the app again.

2. Wildly inaccurate even on the same weigh-in times. Up to 4 kg variation on day-to-day skeletal mass readings.

3. After the most recent update, the app will simply crash mid weigh-in forcing you to retest sometimes.

It’s incredibly interesting science. The daily tips are helpful and I really like how it refines itself daily - the more you use it the smarter about you it becomes.

Hume has a simple, clear, and quick process for warranty claims.

Product Support & Exceptional Service
I have had 2 very positive customer service interactions with HumeHealth. The 1st was a Hume band that stopped working after ~3 months. The service team immediately responded to my issue and quickly offered and fulfilled a replacement with the upgraded V2 band.
This week I lost the v2 band chip while doing some yard work. The service team, within 1 business day offered to replace the v2 band at no charge.
This is the best customer service I have experienced in years. Nowell was great - friendly, responsive and proactive. HumeHealth stands by their products. I love the product and the great customer service.

Great and easy set-up.

Vincent (and Pamela) were easy to work with and solved my request quickly and made me a happy customer!

I had some issues with my hume band and special shout out to Elaine, John, and Rey. They were able to assist and help me resolve my issue. I'm big on customer service and they exceeded my expectations.

I have both the Hume band and the Pod. So far all devices have been flawless and we've had no reason to question any of the data being produced. Battery life is great and I am finding the band is helping me focus on my health and how to improve it.

I like how it’s simple to use and its comfortable to wear.

I was asking about my delivery and Maui helped me perfectly! Thanks a lot!

The best health band around. Fair better than Apple Watch, Oura Ring etc on the market