My Nans network went down over the weekend, she was without connection for 4 days and was not getting much assistance over the phone. I emailed in and David was extreemly helpful, he was literally wor... See more
Company replied
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Hull Fibre is a new ISP based in Hessle, East Riding of Yorkshire. We are providing Gigafast broadband at low prices to residents and businesses in Hull and the surrounding areas.
Salisbury House, Saxon Way, Hull, HU13 9PB, Hessle, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 1 week
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The transfer over was made so easy and we have noticed a difference in the speed of the Internet since changing over. Would defo recommend
Few problems with speed and few maintenance issues which to say we’ve not had this long isn’t the best of starts

Reply from Hull Fibre
Great service from signing up to the installation. Great communications from this company to keep me updated on the progress of the installation. Very pleased so far with the service and speeds from my package. I’m now paying 50% less than what KCOM were charging me per month a saving of £30 pm
Absolutely fantastic. Almost a year in and not one issue, unlike previous city wide supplier!! Excellent customer service with a personal touch. Highly recommended.
Lee Musgrave
Excellent service right from the start. After a nightmare with our previous supplier this has been a breath of fresh air.
We've had a great experience with hull fibre. Fantastic customer service, they are always quick to respond to any issues and we receive quick speeds!
Chris Wilson
Good customer service, excellent upload and download speeds, no unsightly poles, good value and absolutely no issues or complaints. Now a Hull Fibre customer for months and can strongly recommend.
Paul Pennington
Moved over from kcom and glad I did.
Faster speeds and better service. Customer service very helpful and it’s cheaper!
Hull fibre is a great network provider with great speeds at great prices the install process and everything was super easy to do
Moved over from KC and it’s such a difference fast cheap and reliable! Great move!
Simply amazing since I called to enquire about thier service ,my subsequent contact with them after choosing my desired bundle and when they came to set up my connection and give me the top speed I looked for .....
It's early days but I have no complaints at all. The speed is great and there's been no connection issues. Very pleased so far - Elaine Bell
We've had this service now 3 to 4 months , after a couple of installation problems which were sorted very quickly the service has been 5 star fast speeds no buffing and the guys the customer service are friendly and helpful , would recommend fibre to anyone
Clive & Diane lamb
The ease of getting in touch & the speedy results customer service 2 nd to none very pleased with the service provided highly recommend
Switched to hull fibre few months ago from kcom,best thing I’ve ever done for internet service..cheaper faster and never cut out or lost service yet ..
Switched from KCOM a few months back after having continuous problems with them. I wish I’d of switched sooner, Hull Fibre have been brilliant since we joined. Would definitely recommend to anyone :)
Fantastic service ..ive had no issues price and speed much better then our previous provider,,im that impressed mg daughter and friend now havie it
Great connection when we had k com we couldn't get a signal in the kitchen we can now with hull fibre and the main box is in the same place really pleased with it
Brilliant from the initial contact to the install. Excellent service and speeds much faster than kcom and a lot cheaper! Would recommend to family and friends!
Brilliant service! We have had ours installed a few weeks now and had ZERO issues! Rich was in touch the whole time and pushed things for me to get transferred over before previous supplier ended, which with 3 children who use the internet constantly was invaluable.
The cost saving is brilliant and no internet drop outs like KCom. I have already referred others. Finally a fair price broadband, and better service in Hull 👍
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