Another fantastic experience at Hugh Rice in Hull. Collected my new Rolex from Kristian who is simply a pleasure to deal with. Cant rate Kristian high enough, he always makes the experience a very s... See more
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Another visit to Hugh Rice in Hull today to collect my new Rolex. On arrival I was met by a female member of staff with a very nice coffee and made very welcome. The handover of my watch was again p... See more
Company replied
From entering the shop the service and professionalism was amazing, the help kindness and patience was excellent. The staff member are simply lovely abd very attentive to your requirements, Jo went a... See more
Company replied
We have been long time customers with Hugh Rice and always had great service. This year we have purchased a few items from them and we have received fantastic service from Nikki (shop manager) and Kr... See more
Company replied
Company details
Information provided by various external sources
Hugh Rice the Jewellers was established in 1971 by Hugh. His brother Mike joined him three years later as an apprentice jeweller, and the store remains to this day a family-owned and run business. We at Hugh Rice are immensely proud of our heritage, from humble beginnings as a basement workshop to a chain of thriving high street jewellery stores stocking the most recognisable and loved brands from across the world. We are specialists in diamond jewellery and luxury watches, and always deliver an outstanding level of customer care. Our on-site Service and Design Centre continues to provide bespoke in-house jewellery designs, watch servicing and jewellery repair.
Contact info
PO BOX 614, HU9 9PP, Hull, United Kingdom
- 0800 342 3180
- info@hughrice.co.uk
- hughrice.co.uk
Excellent Service
From entering the shop the service and professionalism was amazing, the help kindness and patience was excellent. The staff member are simply lovely abd very attentive to your requirements, Jo went above and beyond. I cannot wait for my purchase to arrive I had to have it made. A very enjoyable shopping trip. Thank you Jo and Huge Rice, a jewellery shop you need to visit.
9 June 2025
Unprompted review
Reply from Hugh Rice The Jewellers
I will pass this straight across to the Hull Team and Jo who will love your wonderful comments on your customer experience
Reply from Hugh Rice The Jewellers
That's what we like to hear, thank you for your great review.
Reply from Hugh Rice The Jewellers
Thank you for such a positive review!
An excellent experience
The whole process was excellent end-to-end. Welcoming staff and clear expertise and experience in meeting a customers requirements. They took the time to understand exactly what we wanted for a piece of bespoke jewellery and then delivered it perfectly.
24 May 2025
Unprompted review
Reply from Hugh Rice The Jewellers
Really happy you loved the shopping experience with us. Thank you.
So pleased with the Gucci Bracelet I…
So pleased with the Gucci Bracelet I purchased. Fantastic price and delivery was quick. Highly recommend 👍👍
19 May 2025
Reply from Hugh Rice The Jewellers
That's what we like to hear, thank you for your great review.
Reply from Hugh Rice The Jewellers
Brilliant to hear you had a good shopping on-line experience, thank you!
Reply from Hugh Rice The Jewellers
That's amazing, a great review thanks you so much.
Excellent all round
Excellent service, speedy delivery and great communication would definitely recommend and use again
14 April 2025
Reply from Hugh Rice The Jewellers
Thank you for your feedback and your purchase. We hope to assist you again in the future.
Reply from Hugh Rice The Jewellers
That's wonderful. Thank you.
Efficient service and best price on the…
Efficient service and best price on the market
28 February 2025
Reply from Hugh Rice The Jewellers
That's amazing, a great review thanks you so much.
Fast delivery and up-to-date emails…
Fast delivery and up-to-date emails through process. Wrapped beautifully.
13 February 2025
Reply from Hugh Rice The Jewellers
That's what we like to hear, thank you for your great review.
Brilliant service
Brilliant service, lovely item which came really quickly and well packaged
13 February 2025
Reply from Hugh Rice The Jewellers
Brilliant to hear you had a good shopping on-line experience, thank you!
Reply from Hugh Rice The Jewellers
Thank you again for your feedback and your purchase. We hope to assist you again in the future.
Fantastic service
Fantastic service - easy to see what you were buying & accurate description. Ordered and delivered the next day - really pleased.
16 January 2025
Reply from Hugh Rice The Jewellers
Thank you for such a positive review, we are glad you are happy with the service!
Had a great experience buying my first…
Had a great experience buying my first Rolex
3 February 2025
Unprompted review
Reply from Hugh Rice The Jewellers
Hi, thank you for the fantastic feedback, we are really pleased to hear the team was able to help and how happy you are.
Reply from Hugh Rice The Jewellers
Thank you for such a positive review!
Was searching high and low for this…
Was searching high and low for this necklace as its discontinued. I was so pleased I managed to purchase it from Hugh Rice at a reasonable price and only took 5 days to be delivered with no charge for postage.
20 January 2025
Reply from Hugh Rice The Jewellers
Hi, thank you for the fantastic feedback, we are really pleased to hear the team was able to help and how happy you are with the order!
Reply from Hugh Rice The Jewellers
That's what we like to hear, thank you for your great review.
Great price and fast delivery!
I bought a Gucci ring on the site, it is authentic and with such a good price! I'm really happy with the purchase! The delivery was also super fast! I received it within 2 working days! Totally recommend this site to purchase!
31 December 2024
Reply from Hugh Rice The Jewellers
That's wonderful. Thank you.
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