Morgan & French Reviews 3,533

From start to finish, the experience with Morgan & French was faultless. The story bracelet is a gorgeous, high-quality piece that feels truly personal. Despite the tight deadline, the express option... See more

What fantastic service we have received from Morgan & French both in store and via email. Kept completely up to date of the progress of our order which arrived sooner than expected. And we can't exp... See more

Easy to order, kept upto date on progress and arrived when due. Product (medical bracelet) is lovely, good quality, fits perfectly. I did a lot of research to find a piece of jewellery that fits my s... See more

Fantastic customer service & response to any emails. Quick turnaround time for a personalised item as it had been ordered very last minute. I ordered the personalised birthday candle holder, only... See more

Over several visits the courteous, friendly, skilful & highly talented Stamford staff have made our purchases a joy in every way. A pleasure to choose from such a wide variety of contemporary jewelle... See more

Wanted to buy our son a gift for his wedding day . The on line ordering process was fairly easy ( although the box to write inscription in would not show the full information so I was a little afraid... See more

A beautiful silver pendant with our fingerprints made a perfect 18th birthday gift for my daughter. The workmanship is very high quality and the piece is absolutely lovely. The customer service was pr... See more

Morgan & French were very helpful and checked with me all along the process of making silver cufflinks as a gift for my husband to celebrate our 25th Wedding Anniversary - and it's a good job they did... See more

Required a medical bracelet, but was unsure how to put the information onto the discs. Phoned and got help from a lovely lady who helped with the process. Received my bracelet in a few days with the... See more

I was looking for a keepsake that was different from the high street shops for my daughter’s 21st birthday. This simple but beautiful book mark was what I was searching for. Perfectly presented in a... See more

Ordered personalized cufflinks for my son’s 30th and they were perfect. He was delighted with them. Was unsure whether to pay the very expensive supplement for fast delivery (almost £60) but decided t... See more

I requested a length necklace that was not listed, customer service quickly responded to say they would make this an option on their website so I could order it easily. This was done promptly. The nec... See more

Super helpful lady in the shop, nothing too much trouble. She took the time to show us different leather bracelets and tags to ensure we had the right one made. From start to finish it was a matter of... See more

Communication was amazing. I knew where my product was at every stage. The end result is stunning, a beautiful ashes necklace. The quality is outstanding, and it feels very meaningful to wear. It’s t... See more

I loved the nose print necklace when I first saw it online. I love my actual necklace even more! I was worried whether the picture I had would work. The team at Morgan & French assured me it would.... See more

I am absolutely blown away of how beautiful my ring is , of my late partner’s fingerprint. The workmanship that has gone into it, makes it even more special. I wear it with love and pride 🧡... See more

The comms were great and the product itself is of a high quality. It was a bit stressful when I wasn't in for delivery.....I reassigned it to be delivered to my local post office but it wasn't noted a... See more

Really happy with my personalised Silver Washer Bracelet. It's exactly what I was looking for. Lovely & clear letters. Great customer service when I wanted to amend it slightly.

Bought a bracelet for my wife, which she loves. What I liked was the quality and attention to detail. Service was excellent. I was kept informed about various stages of production and received the bra... See more

Wedding Ring I wanted a Silver wedding ring which seemed to be impossible for most people to comprehend. The girls at Morgan and French were an absolute delight. When we picked the ring up they h... See more

Amazing shop beautiful products!! I didn’t really know what I was looking for, but one of the lovely staff made a few suggestions and what she could do in time for Christmas, highly recommend supporti... See more

Absolutely amazing personalised necklace! I needed some changes made due to change of mind and it was not a problem at all. I also mistakenly ordered the chain that was too short - and replacement p... See more

Bought these for my son's 30th birthday and he loved them! Ordering was really easy and cufflinks arrived earlier than expected. Quality of the cufflinks and engraving was fabulous. Would highly recom... See more

Extremely Disappointing Experience, Still No Wedding Rings and no resolution offered! I ordered personalised wedding rings from Morgan & French and the experience has been incredibly dis... See more

I ordered a men’s bracelet with our cat’s paw print. The standard make time is 2 weeks, but I mentioned that it was my son’s birthday in about 10 days. What a wonderful surprise to be contacted on... See more

There was great care given with many aspects from the customer service, instructions on how to package and send the ashes, updates with how the order, how long it'll take, delivery and last but no... See more

Good communication but must say underwhelmed by the actual product. Leather bracelet was similar to one we bought in Spanish market for 10euros! Shame because it was for a gift that I’m a bit embarra... See more

The brackets are stunning. They are so special to us it made me cry (tears of happiness) when I see them for the first time. To capture our two dogs paw and nose prints so well and with such fine qu... See more

I ordered a Personalised Para Copper and Silver Mens Bracelet. It was delivered within the time frame given by Morgan & French. I was advised throughout the manufacturing and delivery process. It is e... See more

Thank you Morgan and French my Son loved his Christmas story bracelet gift. All of the girls in the Stamford shop and in the workshop were so very helpful and patient. Communication and customer... See more

Very good service! Kept in touch regarding start of jewellery making, when it was finished and when the item had been shipped, absolutely love the bracelet that I bought and will be buying from this c... See more

Difficult to accurately review the product as I’ve yet to receive it. Received an email on Monday stating order had been dispatched (Royal Mail 48) tracking number included. It’s now Saturday, the tra... See more

This is the second time using your company. First class in every area - customer service / efficiency can’t fault such beautiful jewellery and staff thank u so much

from start to finish the levels of service were fantastic., we had a large order of items they were very professional throughout making sure the wording was correct for us. Would definitely recommend.... See more

Morgan & French in Stamford is, quite simply, brilliant. Right in the heart of town, it’s the sort of shop that makes you stop and think, “Yes, this is how it should be done.” The moment you step... See more

Such a beautiful shop with everything so perfectly crafted and the fact that you can personalise certain purchases is such an added bonus. The staff are so lovely and personable-nothing is too much tr... See more

My handprint necklace was made beautifully. Such a special keepsake, and I’m so happy with it. The customer service was great, and I was kept fully updated from start to finish. I would definitely rec... See more

Beautiful necklaces. Placed a multiple order for myself and 3 family members. I was kept informed every step of the process, from placing my order to receipt. The fingerprint necklaces are absolute... See more

Brilliant service from the time of ordering all the way through. Help with the design and a fantastic necklace delivered in advance of the expected date. I am sure the recipient will love this gift as... See more

This is a veritable shop of delights in Stamford. I am delighted with my personalised purchase. The delivery was notified promptly and the staff in the shop are friendly and professional. I shall b... See more

My medical bracelet is amazing, not over the top as some medical bracelets are. I've had so many compliments. Very quick turn around, great service.

Beautiful necklace. The chain is really chunky, which is just what I wanted. Spoke to someone on the phone before ordering as I was unsure which length to go for and was advised to choose the 16”. It’... See more

Great customer service, were really understanding of what I wanted for my personalised jewellery items. Not the first time purchasing from Morgan and French and I'm sure won't be the last.

Bitter sweet, is what comes to mind when I write this review. I had seen other ashes jewelry before, but nothing quite like this. My order choice is Simple, stylish and a beautiful reminder of my fur... See more

Great service all round. A 21st birthday gift of a silver ring with fingerprints on was ordered. Seamless service, smooth delivery and the recipient is delighted 👍🏻🤩

I ordered a medical bracelet for my husband. It came quickly and it is perfect! The process of personalisation was easy. The bracelet looks stylish and excellent quality. I'm very happy :)

I ordered a Secret Chambers Ashes Ring. I measured my finger using their own ring gauge (I also double-checked using my own mandrel and metal ring gauge). However, the ring did not fit. I took it to t... See more

This is the second bead I have purchased and it didn’t disappoint. The updates were awesome every step of the way. If you’re looking for something unique check Morgan & French out

It was a quick and straight forward order. It only took just over a week for the delivery and the pendant was beautiful. The quality is excellent and I would recommend them to anyone thinking of havin... See more

Efficient, good communication. Nice looking product. The quality of the magnetic clasp feels really secure but the bead feels a bit flimsy. All in all, happy with my purchase which is a gift for my hu... See more

Very good customer service, Rang me to make sure the address was correct and were super quick with making and posting my sons Bracelet. They also are altering it as I got the size wrong. x

I have bought a few pieces from them. It's so easy to personalise the piece if you want to. They always keep you informed of the progress of your order and deliverey is always within the time frame th... See more