Waited in live chat for too long with no response. Make sure you set aside an hour just to update your details. Online portal is missing a lot of features, why can't I update my rego number onli... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Huddle was very easy to work out premiums on line with the realistic costing for a car that travels less than 5000km per year. Was more than happy to go with them with at least a $250 saving on other... See more
Company replied
In regards to Travel Insurance, no problems. However, Huddle does not have the capacity for direct debits to the bank account for monthly car insurance. Everything has to go through a credit card,... See more
Company replied
Using the online tool was simple and easy to use. However the add on extra makes these premiums creep up ever so quickly. Though on review the price was still very competitive. Hopefully I never nee... See more
Company replied
Company details
Written by the company
By combining our insurance and technology expertise, we're making insurance quicker, better and cheaper. Life moves fast. Who wants to hang around for insurance? Huddle's award-winning car insurance offers flexible options, including Pay As You Drive. Enjoy friendly, Australia-based support and the convenience of buying, managing, and claiming 24/7. Join thousands of satisfied Australians who trust Huddle for their car, home and travel insurance needs.
14 Day Money Back Guarantee
Try our products risk free
If you decide that this policy is not for you and you have not made a claim, you may cancel any Huddle policy within 14 days of it starting.
Contact info
4.2
Great
8K reviews
Replied to 88% of negative reviews
Typically replies within 1 week
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Competitive price for low klms
Online process was straight forward and good product for low klm drivers.
11 March 2026
Reply from Huddle Insurance
Thank you for taking the time to review us and for the 4 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch.
The whole experience was stress free…
The whole experience was stress free with very easy to deal with emails
16 March 2026
Reply from Huddle Insurance
Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.
Huddle was very easy to work out…
Huddle was very easy to work out premiums on line with the realistic costing for a car that travels less than 5000km per year. Was more than happy to go with them with at least a $250 saving on other comprehensive insurance.
11 March 2026
Reply from Huddle Insurance
Thank you for taking the time to review us and for the 4 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch.
I was worried that I didn’t get the…
I was worried that I didn’t get the policy but it was in the spam’s box!!
16 March 2026
Reply from Huddle Insurance
Thank you for taking the time to review us and for the 3 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch.
So easy to sign up online
So easy to sign up online. Also saved a lot of money compared to my previous insurer for the same cover.
10 March 2026
Reply from Huddle Insurance
Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.
Bad experience from your staff
15 February 2026
Reply from Huddle Insurance
Thank you for taking the time to leave your review. We are sorry we let you down during your recent experience and would like to understand and discuss your concerns further. Please email our disputes team at complaints@au.huddleinsurance.com making sure to include your full name and claim or policy number for review. We look forward to hearing from you.
I just joined Huddle Insurance and so…
I just joined Huddle Insurance and so far it’s been a good experience.
6 March 2026
Reply from Huddle Insurance
Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.
Reply from Huddle Insurance
Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.
Their system is trash cant update policy
Their system is trash, they cant update policy that is why you need to get a new quote and get new policy. They will tell you that do not worry as arrangement fee is waived, however they still charge me the Arrangement fee. And they cant do anything to refund the arrangement fee when clearly they told me that it will be waived. And the last resort is, they told me if I am not happy that they cant refund. I need to cancel my policy with them. They just wasted my time!
18 March 2026
Unprompted review
Reply from Huddle Insurance
Thank you for taking the time to leave your review. We are sorry we let you down during your recent experience and would like to understand and discuss your concerns further. Please email our disputes team at complaints@au.huddleinsurance.com. Make sure to include your full name and claim or policy number for review. We look forward to hearing from you.
Reply from Huddle Insurance
Thank you for taking the time to review us and for the 4 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch.
Thank you
Easy website to deal with. Comparable product to other providers.
Customer Service was excellent.
9 March 2026
Reply from Huddle Insurance
Thank you for taking the time to review us and for the amazing 5 stars too - Welcome to Huddle.
online experience setting up policy was ok
online experience setting up policy was reasonably ok, I had a few questions and had a difficulty actually speaking to a real person but once that was achieved questions were dealt with professionally.
It will be interesting to see if the same professionalism and response will be forthcoming if I make a claim in the future.
13 March 2026
Reply from Huddle Insurance
Thank you for taking the time to review us and for the 4 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch.
Reply from Huddle Insurance
Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.
Ease of coverage!
13 March 2026
Reply from Huddle Insurance
Thank you for taking the time to review us and for the amazing 5 stars too - Welcome to Huddle.
Reply from Huddle Insurance
Thank you for taking the time to review us and for the amazing 5 stars too - Welcome to Huddle.
Reply from Huddle Insurance
Thank you for taking the time to review us and for the 4 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch.
Reply from Huddle Insurance
Thank you for taking the time to review us and for the amazing 5 stars too - Welcome to Huddle.
Fast easy service,great rates i highly…
Fast easy service,great rates i highly recommend
7 March 2026
Reply from Huddle Insurance
Thank you for taking the time to review us and for the amazing 5 stars too - Welcome to Huddle.
Reply from Huddle Insurance
Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.
Cheapest insurance I can find
10 March 2026
Reply from Huddle Insurance
Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.
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