Waited in live chat for too long with no response. Make sure you set aside an hour just to update your details. Online portal is missing a lot of features, why can't I update my rego number onli... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Huddle was very easy to work out premiums on line with the realistic costing for a car that travels less than 5000km per year. Was more than happy to go with them with at least a $250 saving on other... See more
Company replied
In regards to Travel Insurance, no problems. However, Huddle does not have the capacity for direct debits to the bank account for monthly car insurance. Everything has to go through a credit card,... See more
Company replied
Using the online tool was simple and easy to use. However the add on extra makes these premiums creep up ever so quickly. Though on review the price was still very competitive. Hopefully I never nee... See more
Company replied
Company details
Written by the company
By combining our insurance and technology expertise, we're making insurance quicker, better and cheaper. Life moves fast. Who wants to hang around for insurance? Huddle's award-winning car insurance offers flexible options, including Pay As You Drive. Enjoy friendly, Australia-based support and the convenience of buying, managing, and claiming 24/7. Join thousands of satisfied Australians who trust Huddle for their car, home and travel insurance needs.
14 Day Money Back Guarantee
Try our products risk free
If you decide that this policy is not for you and you have not made a claim, you may cancel any Huddle policy within 14 days of it starting.
Contact info
4.2
Great
8K reviews
Replied to 88% of negative reviews
Typically replies within 1 week
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No one has connected with me
No one has connected with me. I’ve been waiting for chat assistance, but instead I keep getting prompts to rate my experience without actually receiving any help.
18 March 2026
Reply from Huddle Insurance
Thank you for taking the time to review us and for the amazing 5 stars too - Welcome to Huddle.
Just started with you let's see how you…
Just started with you let's see how you preform if I have a problem down the track regards Bob
17 March 2026
Reply from Huddle Insurance
Thank you for taking the time to review us and for the 3 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch.
I found my car insurance cheaper with…
I found my car insurance cheaper with huddle than other companies.
15 March 2026
Reply from Huddle Insurance
Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.
I found the whole experience easy to…
I found the whole experience easy to use, the price was good, overall, very easy to use the website
16 March 2026
Reply from Huddle Insurance
Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.
Reply from Huddle Insurance
Thank you for taking the time to review us and for the 4 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch.
Hey Team,
Hey Team,
Good to know in very difficult times someone is competitive, hoping the customer service is equally good as well.
21 March 2026
Reply from Huddle Insurance
Thank you for taking the time to review us and for the amazing 5 stars too - Welcome to Huddle.
It was poor
It was poor. There is no resolution. I don't think it is fair that I am charged an extra $133.00 to cancel a policy because I have sold the car, although I have taken up another policy with Huddle on a new car I have purchased.
20 March 2026
Easy to set up and requirements were…
Easy to set up and requirements were easy for my needs ,very happy with the service.
15 March 2026
Reply from Huddle Insurance
Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.
The process was swift and seamless
The process was swift and seamless. The team that did a follow up was fast also.
The premium rate was better also.
20 March 2026
Reply from Huddle Insurance
Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.
Reply from Huddle Insurance
Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.
Reply from Huddle Insurance
Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.
Reply from Huddle Insurance
Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.
Quick and easy
14 March 2026
Reply from Huddle Insurance
Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.
Everything was great …
Everything was great rice experience and service. Got more for less money then our other car insurance great work Huddle
18 March 2026
Reply from Huddle Insurance
Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.
Reply from Huddle Insurance
Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.
New Customer Wayne
Easily navigated , easily understood , given plenty of options for different levels of cover aswell as extras if needed . Great price aswell
12 March 2026
Reply from Huddle Insurance
Thank you for taking the time to review us and for the amazing 5 stars too - Welcome to Huddle.
Great value travel insurance.Hopefully…
Great value travel insurance.Hopefully won’t get to see how good it pays out!
17 March 2026
Reply from Huddle Insurance
Thank you for taking the time to review us and for the 4 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch.
I phoned to try to cancell my travel…insurance
I phoned to try to cancell my travel policy HMTIB0310813 Susan Amott, however I was transferred to another number who then told me it was nothing to do with them. They then referred me back to you Huddle who I booked with. Yet you say no?????
19 March 2026
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