House of Hearing Reviews 

Staff at the House of Hearing are outstanding and very welcoming. I went to their Edinburgh branch for ear wax removal (by Sarah) and a hearing check (by Stuart) and cannot praise them enough for their patience, care and professionalism. The reception area and premises as a whole,are excellent

A very professional and thorough service from Sarah and Stuart. Took time to explain matters. Stuart highlighted the issue of hearing damage for amateur musicians and the need to wear ear protection. Would highly recommend them.

Dropped in to Hanley branch without an appointment to ask for help with my hearing problem which had got worse over the weekend. Fantastic staff did a consultation straight away followed by treatment of the problem, I couldn't be more impressed with the service and I'm very grateful for the result.

I visited Hearing Matters in Ashton after being referred to SpecSavers by my GP for Hearing Aids. Spec Savers issued me with NHS Hearing Aids, which I found bulky and lacking in more modern technology.
Hearing Matters were fairly local to me, and offered a free hearing test and consultation, and so I paid a visit to Gemma, who was extremely helpful in explaining my hearing difficulties, offered me some free advice on things I could buy on Amazon and try at home, and even let me demo a few different sets of hearing aids at home for week with no obligation to buy, or hard sell.
I've been back to visit Gemma many times now, and whilst my decision was that none of the hearing aids were for me at this time, the Customer Service was absolutely amazing, and if I ever need anything at all relating to my hearing, this is the first place that I'll be running back to.

Thank you so much Gemma!

This centre in Norwich is at lovely Keswick Hall. I received a warm welcome in reception and quick and painless treatment from Arianne.
The audiologist Callum was professional and informative. He listened carefully to my concerns and answered all my queries clearly. He fitted me with some very nice hearing aids which have helped me. Free parking, toilet facilities and offered hot drinks. I would reccomend this centre highly.

Conor was very professional and talked through all the available options once he had reviewed my hearing test in detail. I came away with the ability to make an informed choice as to whether hearing aids where required and the most appropriate product.

Thank you, Mara, for such an easy, comfortable and effective procedure. Friendly and informative.

Wonderful result: can hear again. :)

Thanks

Fantastic session with Jay. Really professional, knowledgeable and skilled. Not just the nearest assistant using a machine but caring, engaging and pleasant. Definitely 5 stars.

I’ve been seeing David Parsons for several years now, and I can’t recommend him highly enough. As someone living with Autoimmune Inner Ear Disease, my hearing loss has been a challenging and evolving condition — but David has consistently provided outstanding care, support, and expertise throughout.

He takes the time to listen, explain options clearly, and tailors solutions to my specific needs. His professionalism is matched by genuine compassion, and I always leave appointments feeling reassured and well looked after. Whether it’s routine check-ups or more complex adjustments, David’s attention to detail and commitment to my wellbeing have made a real difference in my quality of life.

If you're looking for an audiologist who combines deep knowledge with a truly personal approach, David is the one to see.

I have used hearing aids for 40 years from a number of different providers but the last 15 years with The Hearing Care Centre has been the best.
As a medical professional myself I understand the value of Continuity of Care and value hugely the ability to see the same audiologist at each visit.
Simon has provided me with what I believe to be the best available hearing aid options in a friendly and helpful (and now Norwich-based) environment.
I rate their service as outstanding.

Highly professional staff, very friendly, warm and welcoming.
They all make every customer count. Thank you to all the staff.

A really excellent treatment centre. Unlike other treatment centres I have been to over the last two years the treatment was thorough, professional and successful. And equally important it did not hurt. I can now hear perfectly again.
This the Hearing Centre just outside Hadleigh part of the Ipswich branch.

The Hanley Branch.
A first class service providing hearing aids to suit the customer, not the supplier. That's only the start, the aftercare is second to none, Nothing is too much trouble. They really do put the customer first, which is a rarity now a days. Keep up the excellent service.

I found everything excellent from the instructions to find the new location, the park facilities, the reception and the treatment given

Visit to have wax removed from both ears. Was looked after in a very thorough and professional way and everything explained clearly. Highly recommended.

Everyone was extremely welcoming. The 2 ladies who performed the procedure were respectful and explained everything clearly.
All in all a pleasant experience

I can’t thank Tracey and the team enough for their care, patience and perseverance while helping my dad who has Alzheimer’s when he found it hard to understand what was happening and cope with the process. They explained everything many times, took their time and did their best to make it easier for him. I would highly recommend them.

I was traveling throughout Scotland and needed new filters for my hearing aids ! I looked up Hearing Services in Galashiels while there. Lynndee immediately took care of my problem and sent me off with enough filters so I wouldn’t have a future problem! Friendly and kind!

Just home after having wax removal carried out by Oriana who was very caring and professional. She explained every step of the process and then carried out the procedure efficiently and painlessly. She has referred me to my GP for a follow up as a result of noticing possible signs of infection. I would thoroughly recommend this practice for this treatment.

I went for wax removal July 7th. The first procedure went well but there was some stubborn wax still hanging around. Returned for 2nd attempt on 28th. I couldn’t eat/chew went on holiday so unable to swim.
Still having trouble with all of the above. Waiting for Audiology appointment & more or less deaf in one ear.