House Fox Estate Agents Reviews 

314
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We have had an excellent experience with House Fox. They sold our coach house with just 2 days on the market and they made the whole process straightforward. Thank you to all the team at House Fox!

Rated 5 out of 5 stars

a very personal touch from start to finish, with weekly updates to keep us informed. despite some disappointing times with people pulling out of the sale this team got us over the line. and a special... See more

Rated 5 out of 5 stars

Top class job . Very professional photos which certainly bring your property into another class from other agents . Staff keep you well informed of any viewings, all feed back , we also sold within we... See more

Rated 5 out of 5 stars

First class service throughout the whole process. Our Agent Jake McCabe guided us flawlessly through the whole buying/selling process. Nothing was too much trouble. From tirelessly chasing queries or... See more

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Company details

  1. Real Estate Agents
  2. also in
  3. Real Estate Agency

Written by the company

House Fox Estate Agents are an award winning winning estate agents, that pride themselves on service, and making sure our sellers properties are presented to an exceptional standard across all property portals and social media


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4.8

Excellent

TrustScore 5 out of 5

314 reviews

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No recent history of asking for reviews

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4.8

All reviews

(314)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic

We used House Fox on the sale of our property and would 100% use again, by the far the best estate agent in Weston Super Mare and would highly recommend. Neil and his team were professional and even gave guidance on the purchase of our new home even though this was through a different agent. Thank you guys you were amazing :)

16 July 2021
Unprompted review
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Reply from House Fox Estate Agents

Thank you Alison for those kind words, and hope you are enjoying your new home

Rated 5 out of 5 stars

5 STAR - HOUSE FOX

I will recommend House Fox to everyone, 5+ stars!!

This is my first home and buying alone, with not a lot of house knowledge, but Niki had been fantastic, any daft questions, replies instantly, chases people, everything. I couldn't ask for me. When I have called the estate agent, every member I have spoken with, has always been happy and helpful. I have already recommended to people and will continue in the future.

Thank you very much for all your help Niki and all the team!!

30 June 2021
Unprompted review
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Reply from House Fox Estate Agents

Thank you Steph, and House Fox hope you are enjoying your new home

Rated 5 out of 5 stars

House Fox exceeded our expectations

House Fox exceeded our expectations, from start to finish.
They communicated well with buyers and solicitors to achieve a speedy conclusion, we would highly recommend their service. Straight and honest. All estate agents are not the same!
Thanks, again.

30 June 2021
Unprompted review
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Reply from House Fox Estate Agents

Thank you Colin for using House Fox to sell your home

Rated 5 out of 5 stars

Neil and the team were great from start…

Neil and the team were great from start to finish. Great photography as well as a good lood local knowledge helped us sell out home within a good time frame at the right price. A big thank you to all at house fox.

26 April 2021
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Reply from House Fox Estate Agents

Thank you for the positive review and all the best in the future

Rated 5 out of 5 stars

Good value, no fuss service

House Fox were patient and understanding through unavoidable delays in getting the house on the market and were helpful and supportive when we were in a position to proceed. The marketing material looked really good and they dealt with viewings and feedback excellently, quickly securing a buyer at a good price. Had very little contact from that time until exchange and completion which suited me as it wasn't my own property that I was selling.
Would use again if I lived in the area.

23 April 2021
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Reply from House Fox Estate Agents

Thank you Shona, and all the best in the future

Rated 1 out of 5 stars

Avoid

Avoid. Very poor service. Constantly ignored on planning permission aspect for purchasing property which inevitably turned out to be completely wrong.
Not spoken to Neil Urch for 2 months up to completion, probably embarrassed.
Put in a very difficult position thanks to their sheer incompetence and ignorance. Heard similar stories from neighbours since moving in.
Should have listened to my solicitors and withdrew as this company didn’t deserve a penny of the commission, forcing us into a position to break the chain and cost us more by moving twice.
When collecting the keys, didn’t even have the professionalism to see me face to face.
AVOID!

19 April 2021
Unprompted review
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Reply from House Fox Estate Agents

Dear Mr Laurence

Firstly, we would like to thank you for your review. All feed back, whether good or bad is always welcome and helps us enormously in our continuing ongoing process to keep ourselves under review to see if their is anything we can do to improve upon our service.

With regard to your purchase of our clients property.
We understand the process has not been straightforward or timely for you and for this we are sorry.
Unfortunately, legal complications do sometimes occur in the buying process.
The fact that these things were a legal matter and for consideration for your respective solicitors, means I’m afraid, there was no more that House Fox could do in the circumstance.
House Fox did all that was possible, including contacting third parties to try and push things along wherever they could. We kept all informed of any updates and progress as soon as we were made aware ourselves and continually pushed for a successful outcome.

The legal issue was to do with change of use, and looking at our notes, we contacted North Somerset council, and they replied with a response that your lender and solicitor were not happy with, this again is a legal issue, and we cannot be held responsible for this, and i can see we constantly chased to resolve the matter.

We are pleased you have now completed the transaction and the house sale is over the line. We would like to wish you all the best in your new home.

I would also like to apologise for not bringing the keys to you in person and can assure that sending a member of staff to drop the keys to you was in no way due to me trying to avoid seeing you but was only because I was on other appointments. We have experienced record Instructions this month with record sales to match and are extremely busy at present.

Please feel free to call me on 01934 314242 if there is anything else you would like to discuss with me. I would be delighted to speak with you.

Rated 5 out of 5 stars

Top estate agency

Housefox were involved in both sale and purchase with us, and were thoroughly professional throughout.
Niki Urch has got exceptional interpersonal skills. She was always prompt with answering any queries we had.
Housefox have all the attributes of becoming a mega estate agency. I wish them all the best.

15 April 2021
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Reply from House Fox Estate Agents

Thank you for the amazing review

Rated 5 out of 5 stars

I've just bought a new property through…

I've just bought a new property through House Fox. Great customer service, as I found them very polite and helpful, whilst being very thorough, efficient and professional.

Excellent service. Highly Recommend

8 April 2021
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Reply from House Fox Estate Agents

Thank you Ross, and hope you are enjoying your new home

Rated 5 out of 5 stars

House Fox from the start of the process…

House Fox from the start of the process were simply brilliant, Neil explained everything and also advised us on the sale price, his knowledge of the local area is invaluable.
Professional photography is included and really showcased our property, sold within hours of going on the market, I really can’t recommend these guys enough.

8 April 2021
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Reply from House Fox Estate Agents

Thank you Jon for using House Fox estate agents

Rated 5 out of 5 stars

Thank you House Fox

Thank you House Fox, Neil and his staff you made what could have been a very stressful experience very easy to deal with. I would 100% recommend you guys to anyone I know thinking of selling or buying a property

6 March 2021
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Reply from House Fox Estate Agents

Thank you for those kind words and choosing House Fox to sell your home

Rated 5 out of 5 stars

House fox have been very helpful and…

House fox have been very helpful and professional with the sale of my house. They sold it within 4 days and the process has been nice and smooth so far. They have kept myself and my buyer informed throughout. Can’t fault their communication

1 March 2021
Unprompted review
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Reply from House Fox Estate Agents

Thank you for those kind words

Rated 5 out of 5 stars

Excellent service from House Fox

Excellent service from House Fox, good communication, knowledgeable and friendly staff, would highly recommend. Would definitely use again in the future.

20 February 2021
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Reply from House Fox Estate Agents

Thank you for those kind words, and for choosing House Fox

Rated 5 out of 5 stars

House Purchase

I bought a house through House Fox Estate Agents.
The staff I spoke to were very professional and went out of their way to help me.
They recommended builders who did a fantastic job at a good price.
They brought the keys to me when the sale was completed.
I can not fault this company, thank you.

8 February 2021
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Reply from House Fox Estate Agents

Thank you for those kind words and hope you are enjoying your new home

Rated 5 out of 5 stars

Perfect

Perfect very reliable team all questions answered every time highly recommend

5 February 2021
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Reply from House Fox Estate Agents

Thank you Jason, all the best in your new home

Rated 5 out of 5 stars

Full marks to House Fox

Our Financial Advisor recommended us to House Fox when we decided to sell our house. We also sounded out 2 other local agents.
We elected to use House Fox as we felt that they represented very good value and would provide us with the best service.
A number of viewings were quickly and efficiently arranged.
A suitable buyer was soon found and we are due to complete on the sale 12/2/2021. Throughout the process we found Neil and all his staff to be very switched on and helpful.
We have no hesitation in recommending their service.

5 February 2021
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Reply from House Fox Estate Agents

Thank you for that great review, and thank you for using House Fox

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