The Homeopathic Book Company Reviews 

696
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, often noting that orders arrived quicker than expected, even for international shipments. People are also very happy with the exceptional care taken in packaging, ensuring books arrive in perfect condition and are well-protected. Reviewers frequently highlight the excellent customer service, describing the team as helpful, friendly, and efficient. Many appreciate the clear communication and tracking updates provided throughout the order process. The wide selection of books available and the overall ease of ordering online further contribute to a highly positive experience for consumers.

What people talk about most

Product

Reviewers mention positive feedback about product, often praising the wide range of titles available and the... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the speed and efficiency of... See more

Quality

People report positive experiences with quality, consistently praising the careful packaging and excellent... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Order

Users describe positive interactions with order, highlighting the ease of the online ordering process and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Repeat customer here. I've been buying books from HBC for a while now and it's always a beautiful experience. Aside from the fact that I'm buying homeopathy books, the packaging and care put into... See more

Rated 5 out of 5 stars

Still remains my most favourite book store - super friendly team, a wonderful array of books & topics (mine mainly Homeopathy), actually someone to speak to at the end of a phone (rare these days!)... See more

Company replied

Rated 5 out of 5 stars

My book arrived earlier than expected. I am delighted. it is also well packaged and sustained the distance in excellent shape. I was given tracking info and kept up-to-date of its progress along the w... See more

Rated 5 out of 5 stars

Great experience. There’s a wonderful range of titles to browse on the website, dispatch was quick, and the packaging is fantastic. Strong cardboard box and brown paper wrapping. Felt like Christmas (... See more


Company details

  1. Book Store

Written by the company

At the Homeopathic Book Company our principal focus is on meeting the requirements and expectations of our customers – whether they be a student or a practicing homeopath. We supply a wide range of books covering homeopathy, nutrition and naturopathy. To ensure that the right book is delivered at the right time and at the right cost we focus on service excellence. We provide a range of delivery options for every order to match urgency and budget as well as offering a 10% discount on all orders over £50.


Contact info

4.9

Excellent

TrustScore 5 out of 5

696 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(696)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recent Book Order

I was pleasantly surprised at how fast my order arrived. Everything was well packaged and my books were in excellent condition. I also love that there are options to purchase slightly damaged books at a lower cost as one set of books I ordered was rather expensive and I didn’t know how to break the news to my spouse.

11 December 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Hi Ashley. Thanks so much for posting a service review of your purchase experience. We're delighted that you are pleased with the books you ordered and hope you didn't get into too much trouble as a result!!

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great selection of books

Great selection of books.
Great customer service.
Prompt delivery.

12 December 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thanks you for posting, Yuriy, and thanks for placing your trust in us for your most recent order. We really appreciate it here and hope we can serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great service as usual

Great service as usual

10 December 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Many thanks, Ann, for taking the trouble to post a review of your service experience. We very much appreciate you ordering from us again. Do let us know if we can assist you in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient

4 December 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Many thanks for posting, Jeanette. We really appreciate your support here and on social media. We would be delighted to see back in our store at any time!

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Well packaged and delivery smooth and…

Well packaged and delivery smooth and in the appropriate time. Thank you so much.

25 November 2024
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Reply from The Homeopathic Book Company

No, Thank You Maurizio. We value your business highly and would like to thank you for taking the time to post a review. You are welcome back with us at any time.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great service

Fantastic book & great, quick delivery. Thank you very much.

26 November 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank You, Karen. We really appreciate you placing an order with us and posting about the experience. If there is anything else we can help you with in the future, please don't hesitate to contact us.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Books came surprisingly quickly and…

Books came surprisingly quickly and were beautifully packaged.

27 November 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Hi Kathleen. Thanks so much for placing your trust in us with your order. We really appreciate it here and if there is anything you think we may be able to help you with in the future, then please just reach out.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great Service

very happy with my (so far) two purchases. well packaged and received very quickly at reasonable delivery rates.
i'm sure its the start of a long relationship.

28 November 2024
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Reply from The Homeopathic Book Company

Hi EsmeN. Thank you so much for returning to our online store for your latest order. We very much appreciate it and hope we can serve you again in the future. Just let us know if we can help.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Very helpful service and super quick…

Very helpful service and super quick despatch of my books . Thank you

25 November 2024
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Reply from The Homeopathic Book Company

Thank you so much, Janet, for posting a service review for us. We really appreciate it and hope to be of service again in the future. If we can help, then please don't hesitate to get in touch.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Stellar customer service & incredibly…

Stellar customer service & incredibly fast shipping! Thank you for your variety of quality information and sharing with the world lifesaving knowledge.

24 November 2024
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Reply from The Homeopathic Book Company

Thanks so much, George! We really do appreciate you posting such wonderful feedback. Don't be a stranger - if we can help you at all in the future then please get back in touch. We would love to help.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

The HBC offer great availability of…

The HBC offer great availability of reasonably-priced homeopathic books with fast overseas shipping and lovely service. The books are always beautifully wrapped for shipping which I also appreciate.

12 November 2024
Unprompted review
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for taking the trouble to post, Amelie. It's much appreciated here and we hope you will visit us again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

everything fine

5 November 2024
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Reply from The Homeopathic Book Company

That's good to hear, Wolf. Thank you for placing an order with us and thank you for taking the time and trouble to post about the experience. We really appreciate it.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

eautifully packaged and swift…

Beautifully packaged and swift delivery. Early Christmas

10 November 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Many thanks for posting a review Amanda. We really appreciate you taking the time. Do let us know if we can assist you in the future.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

So happy with my book

So happy with my book. A smooth and very accommodating service and a friendly helpful support.
Pat is approachable, conscientious and helpful. Items delivered promptly.

20 October 2024
Unprompted review
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

So pleased that youare happy with your book, Aaliyah, and so kind of you to compliment the service we provide. Please come back to us should we be able to assist you in the future.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Good book

Good book, fast service

9 November 2024
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Reply from The Homeopathic Book Company

Thanks for taking the time to post a review, Patrick. We appreciated your order and hope to see you back in our store sometime in the future.

Warm Wishes
Pat& Neil

Rated 5 out of 5 stars

Excellent

The book I ordered was used but in perfect condition and well priced. Dispatched same day and delivery was very fast. Item was wrapped and protected well. Will definitely order again

30 October 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for posting, Carolin. It's much appreciated and we're delighted you are pleased with your book. Do come back again - we would be happy to help.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Outstanding.

Outstanding.

Delivered literally the next day which was in time for a birthday. Excellent book too. A really impressive service and pleasurable experience.

1 November 2024
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Reply from The Homeopathic Book Company

Thank you, Jeff, for posting a review for us. We very much appreciate it - and we're delighted that it made it in time for the occasion.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

A well stocked and efficient bookshop.

A well stocked and efficient bookshop.

29 October 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for ordering again, David and thanks also for posting a review again. We really appreciate your business and hope to keep serving you with your reading material in the future.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Always great experience!

I ordered from Homeopathic Book company several times. They have great selection of books! I live outside of the UK but delivery is always very quick and at a good price! The books come always in a perfect shape and properly packed with lots of love! I highly recommend this shop.

22 October 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Hi Elena. Thank you so much for posting this review and thank you for ordering from us again. We very much appreciate it. Please don't hesitate to contact us if there is anything you feel we might be able to help with.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Lovely people to deal with

Lovely people to deal with, very prompt service and freight, wide range of homeopathic books becoming much harder to find. Repeat customer because of these factors, thank you.

13 October 2024
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Reply from The Homeopathic Book Company

That's so kind of you, Pauline. We're delighted you have placed your trust in us to supply your reading material. Thank you for this order - we hope you find the topics stimulating and helpful.

Warm Wishes
Pat & Neil

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