Theunrealitystore Reviews 1,229

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting them as expertly graded and well-packaged. Many people appreciate the sensible and reasonable pricing, often finding great deals and items not available elsewhere. The delivery service is frequently described as speedy and efficient, with products arriving quickly and in excellent condition. Reviewers also commend the company's exceptional service, noting the team's product knowledge and their dedication to going above and beyond for customers. However, some customers reported receiving a stained comic, which was upsetting given its white cover. Another person mentioned a slight delay in delivery, though they were compensated with an extra magazine.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praise the excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the swift and super-fast... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the prompt, efficient, and friendly... See more

Quality

Reviewers consistently express satisfaction with the quality of products. Customers frequently highlight that... See more

Price

People report positive experiences with price, consistently finding items to be sensibly and reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Expert first class business. The Unreality Store really can't be beaten from all round excellence. The items sold are quality, expertly graded, sensibly priced and very well packaged and delivered wit... See more

Rated 5 out of 5 stars

Always received great service (and products) from this company. They always have amazing deals, on items that you can't find anywhere else, and they never disappoint. Their products are disp... See more

Rated 5 out of 5 stars

Great products at reasonable price from a business that truly cares about giving 110% and then some to its customer's. Can't fault The Unreality Store for its outstanding customer service all througho... See more

Rated 5 out of 5 stars

Been a customer for a little while now. I always have the best online shopping experiences with them. Matthew and the rest of unreality store always go above and beyond to provide the best possible se... See more


Company details

  1. Comic Book Store
  2. Collectibles Store
  3. Used Book Store
  4. Used Game Store

Written by the company

We Are The Unreality Store Our story started in 2019 over a few pints of craft ale. Four forty-something’s debating how enjoyable it would be to curate and sell their favourite things in one place! From this idea The Unreality Store became a reality! With over one-hundred years experience of buying and reading comics, role playing, watching films, computer gaming and listening to vinyl. Our concept is to be your trusted independent seller of back issue comics and role playing games. In the long term our ambition is to also sell retro gaming and vinyl. We will sell the stuff that our community enjoys reading and playing, and discuss why we thought it was cool! Our promise to you, is to work especially hard to give you a great experience, that you want to repeat again and again! We Are The Unreality Store - come and join us. #weareus #youarenowus #theunrealitystore The Unreality Store is now a reality


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 3 out of 5 stars

Stained Comic

Comic I bought, was stained on the front from what looked like a thumbprint, or dirty hands. Which was upsetting as it was a fully white cover. Meaning I have to source another for my collection.

Other than that, the store is fine. But this was quite upsetting.

18 April 2026
Theunrealitystore logo

Reply from Theunrealitystore

Hi there. Sorry you weren’t happy with your comic. If you can email to let me know what it was you purchased and aren’t happy with I will refund your purchase on the item. In future if you aren’t satisfied with anything you buy from the store please do reach out first before jumping on Trustpilot to leave a review as it gives me the opportunity to sort out any mistakes

Rated 5 out of 5 stars

Faultless

Good well priced comic as described, well packaged and the speed of delivery is astonishing, good communication, I cannot fault Unreality

21 April 2026
Rated 5 out of 5 stars

Expert first class business

Expert first class business. The Unreality Store really can't be beaten from all round excellence. The items sold are quality, expertly graded, sensibly priced and very well packaged and delivered with very speedy delivery. The business owner Matthew not only shows he knows his product but is obviously a fan himself with expert knowledge and a very friendly no nonsense ability to provide top notch customer service. This is why I have bought again and again from The Unreality Store and will continue to do so.

10 April 2026

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