Our holiday was cancelled in early March , and since then Wendy from Holiday world has doggedly been trying to get our part refund from the travel company .,She kept us up to date even if there was... See more
Company replied
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See what reviewers are saying
I have recently completed booking my 6th trip through Holiday World with Doug. Be it travel within Australia, Cruises to P.N.G. and New Zealand or Overseas (always complicated trips). Some of th... See more
Company replied
Doug had recently arranged a couple of australian holidays for us to our satisfaction. When both trips had to be cancelled because of COVID-19, he and Narelle just Kept Calm and Carried On with the bu... See more
Company replied
Although our holiday is a short one to Tassie, we were finding online bookings very difficult to determine comparisons. There are often hidden costs too. Holiday World made this process so easy & rel... See more
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Company details
Written by the company
Holiday World is an award winning travel agency that typically works with mature travellers struck by wander lust and a desire to conquer their growing bucket list while they are still young and fit enough to enjoy the experience. We help you eliminate confusion and angst by coming up with the best travel plan and offers to create your special holiday of a lifetime. Our travellers love to use the internet for looking and Holiday World for booking because they know that if they need help fast, we are always on hand to set things right. Our whole team are keen world travellers and always excited to share with you many years of travel knowledge, experience and expertise to ensure that your next holiday is memorable for all the right reasons. As an ATAS Travel Accredited Travel Agent, we meet strict standards, criteria and training each year to maintain our membership to this nationally recognised AFTA program. That means when you book with us you will be in the safe hands of trusted professionals who are passionate about for all things to do with TRAVEL. We look forward to being part of your holiday experiences now and well into the future; for you, your family and all your travel friends
Contact info
1/3 Yacaaba Street, 2315, Nelson Bay, Australia
- 0249846677
- travel@holidayworld.com.au
- holidayworld.com.au
4.8
Excellent
97 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Holiday World
Hi Warwick,
We really appreciate your 5* review. It is always our goal to find the best fares, with the best connections on the most trusted airlines. We are thrilled you are happy with the ones we found for you and Christine. Have a great day.
Narelle and all the team from Holiday World.
Excellent way that your rep handled my…
Excellent way that your rep handled my booking for our upcoming cruise
21 July 2019
Unprompted review
Reply from Holiday World
Hi Col and Mary,
Thank you for our 5 star review. We really appreciate you and hope you have a wonderful cruise holiday.
From Narelle & Holiday World Cruise Team.
they did everything I needed
they did everything I needed, they just took a while to get back to me on my car hire.
17 July 2019
Unprompted review
Reply from Holiday World
Thank you for your review Brian. We appreciate your feedback and trust that you now have everything from us for your upcoming trip overseas; flights, accommodation and now your car hire.
Narelle & Holiday World Team.
Always a pleasure to work with Gary.He…
Always a pleasure to work with Gary.He goes to great lengths to find us the best deals that suit our travel plans, especially flights and car hire.Our trips are usually complicated and we value Gary's experience and advice, not to mention his patience! We have been on many trips over many years and wouldn't go to anywhere else than Holiday World.
15 July 2019
Unprompted review
Reply from Holiday World
Hi Ken & Belinda,
Thank you so much for your 5 star review. It is always a pleasure to use our expertise to pull together unique, complicated and amazing holiday experiences like yours. Thank you for entrusting that responsibility to Garry and our team.
Narelle & all the Holiday World Team
GREAT
We have booked holidays with both Gary O’Day and Brie and found them most helpful. Will book with you in the future.
Regards Suzanne McGarry
5 July 2019
Unprompted review
Reply from Holiday World
Hi Suzanne,
Thanks for leaving your 5* review and mentioning our Garry and Brie. I know they will be looking forward to helping your with your future trip.
Narelle and all Holiday World Team.
5* Travel Agents for us over 15years
5* Travel Agents for us over 15years - excellent service for all travel!
5 July 2019
Unprompted review
Reply from Holiday World
It's always an absolute pleasure, Barry, to help tick off another wonderful destination from your bucket list. Thank you so much for our 5*star.
Narelle, Doug, Tash and all the team from Holiday World
Welcoming
Holiday World Salamander Bay made booking my USA trip super easy! Always welcoming and friendly, the Team have a wealth of travel knowledge and experience, and were constantly generous in managing my requests.Will definitely be back!
27 June 2019
Unprompted review
Reply from Holiday World
Hi Ruth,
We are so excited for your upcoming trip and all the fun things you have planned. Thank you for your 5 stars.
Narelle & all the team @ Holiday World
Cuba and Caribbean
I recently had an amazing holiday in Cuba and the Caribbean booked through Holiday World. This is the latest of many holidays booked through the amazing Holiday World Team. Thank you.
18 June 2019
Unprompted review
Reply from Holiday World
Hi Anita,
Thank you for our 5 stars and it is always a pleasure to work with you to create your amazing holiday adventures. Take Care.
Narelle and all the Holiday World Team
Canada and Alaska Tour
Every thing with this booking was very prompt and easy to deal with friendly staff who kept us informed along the way. Excellent company.
21 May 2019
Unprompted review
Reply from Holiday World
Hi Fred,
Thank you for your 5 star review and we hope you have a wonderful holiday in Canada; one of our favourite travel destinations.
Narelle, Tash and Holiday World Team
Tash
Tash, Brie, Narelle and Doug have been so helpfull in organizing my holiday to Europe. Not only getting my tickets, but also my visas to Russia and the Ukraine. Thank heaps guys.
12 May 2019
Unprompted review
Reply from Holiday World
Hi Alex,
Thanks heaps for your 5 star rating. We really appreciate you and have loved helping you organise your wonderful trip to Russia and the Ukraine.
Doug, Narelle, Tash & Brie.
Fantastic as always
Narelle and the team are always great and helps and most importantly patient
2 May 2019
Unprompted review
Reply from Holiday World
Always a pleasure, Andrew.
Thanks for your 5 star review.
~ Narelle and the Holiday World Team
Great People
Always go the extra mile to make your holiday experience hassle-free.
2 May 2019
Unprompted review
Reply from Holiday World
Hi Anne & Leo,
Thank you for this review and the lovely extras.
Garry loves 'working' to make your trips memorable for all the right reasons. We really appreciate you and your business.
Doug, Narelle and all Holiday World Team
My husband and I have been impressed…
My husband and I have been impressed with Holidayworld’s Garry O’Day’s attention to detail and dogged determination to get a quality travel experience for us - even in his own time. Great value and a positive experience. We’ll be back. Eileen and Colin
18 April 2019
Unprompted review
Reply from Holiday World
Hi Colin & Eileen,
Thank you for your 5 star review and I know Garry will be thrilled. He absolutely loves helping travellers, just like you, pull together your perfect holiday experience to ensure that it is memorable for all the right reasons.
Narelle Melhuish - Holiday World
Happy Travellers!
We are extremely satisfied with the experienced and friendly service which we receive at Holiday World, Salamander Bay, NSW. Whether we are planning an extensive overseas holiday, organising travel insurance or simply making reservations for flights or accommodation, we have found Doug, Narelle and their team fast, efficient and reliable.
7 April 2019
Unprompted review
Reply from Holiday World
Hi Colin & Clyne,
Nothing feels better than a 5 star rating! We really appreciate that you took the time to review us and wish you a wonderful holiday.
Narelle and Holiday World Team
Reply from Holiday World
Hi Annabel,
We really appreciate your 5 star review and hope you have a wonderful trip.
Regards Narelle & all the team
No matter how easy (or difficult) our…
No matter how easy (or difficult) our holiday arrangements are, the team are exceptionally skilled and knowledgeable and have handled our matters professionally always. We have travelled the world and without doubt, our travel agent is one of the best we have encountered.
8 March 2019
Unprompted review
Reply from Holiday World
Hi Greg & Saroj,
All the team really appreciate your feedback and kind words. We love to share our knowledge and skills everyday to ensure holidays are memorable for all right reasons and because travel matters.
Thank you so much from Narelle, Tash and all the team at Holiday World.
Narelle at holiday world salamander bay…Bon Voyage and many thanksgiving!
Narelle at holiday world salamander bay has worked tirelessly on our itinerary, above and beyond what would be expected. Our trip is quite complicated and it has all come together and we are getting very excited. Highly recommend the team at Holiday World. Thanks guys.
20 February 2019
Unprompted review
Reply from Holiday World
Hi Anne,
Thank you for your 5 star rating. We have both put in a lot of thought and love to come up with your unique and fun holiday to be shared with special loved ones. Intense pre-work is always worth the effort so that when you leave home, you can just relax and enjoy the experience, knowing that everything has been taken care of in advance.
Bon Voyage and many thanksgivings to you too.
~Narelle and all the team at Holiday World
Could not have been more helpful to…
Could not have been more helpful to find us return flights via some diverse destinations and have gone over and above to meet our specific travel ideas
12 February 2019
Unprompted review
Reply from Holiday World
Hi Karen,
It is always a pleasure to work with you and come up with holiday that suits your whole family. We'd love to be a fly on the wall for your next adventure but instead we will be back home if you need us for anything.
Thank you for the 5 star rating and enjoy your fun holiday.
Narelle
Friendly, professional staff
Friendly, knowledgeable, professional staff. I could not have been happier
9 February 2019
Unprompted review
Reply from Holiday World
Hi Gerry.. and thank you for your 5 star review. Our team is always happy to help come up with the best flight options. We hope you have a wonderful holiday
Narelle ~ Holiday World
Reply from Holiday World
Hiya Margie & Paul,
It is always such pleasure to make your travel bookings and thank you for our 5 star review.
Doug, Narelle, Tash and all the Holiday World Team <3.
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