holidaycottages.co.uk Reviews 

121,046
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 37,227 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the comfortable, clean, and well-maintained properties, often highlighting their tasteful decoration and ample space. Many people appreciate the excellent locations, which are frequently peaceful, offer great views, and provide easy access to local attractions, beaches, and amenities. The booking process is often described as easy and efficient, with good communication, contributing to enjoyable holiday experiences. Reviewers also highlight the excellent facilities, including well-kept gardens, hot tubs, and thoughtful provisions for pets and families. However, some customers also noted significant issues with cleanliness, reporting dirty floors, mould, and even bugs in their accommodations upon arrival. A few other people also felt that the booking or cancellation process was problematic, experiencing double bookings or difficulties with refunds despite choosing flexible options.

What people talk about most

Location

Reviewers mention positive feedback about location, frequently describing it as excellent or fantastic for... See more

Facilities

Customers had positive experiences with facilities, often highlighting properties as comfortable, clean, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the comfort, cleanliness, and thoughtful... See more

Holidays

People report positive experiences with holidays, often describing them as ideal for rest and relaxation in a... See more

Booking process

Users describe positive interactions with the booking process, often highlighting it as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The apartment was excellent. Very comfortable, tastefully decorated and well resourced. We enjoyed spending time in it. Excellent location. Just as advertised. Booking was easy through Holiday... See more

Rated 5 out of 5 stars

A Lovely cottage off the main road in beautiful surroundings that was very comfortable & quiet . I loved how dark it was at night with no street lights . Fully equipped kitchen. Comfortable loung... See more

Rated 5 out of 5 stars

Fabulous cottage, comfy, well maintained, and super clean. Facilities were brilliant with a large well kept heated pool, gardens, play area and games room. Perfect location for local beaches and town... See more

Rated 5 out of 5 stars

We just had the most wonderful holiday at Balmangan Beag. We were a family of 6 with ages ranging from 70 to 4 (and a dog) and everything was perfect! The house is really well presented with masses of... See more


Company details

  1. Self-Catering Accommodation
  2. Cottage
  3. Cottage Rental

About holidaycottages.co.uk

Written by the company

holidaycottages.co.uk is a specialist holiday provider and part of Travel Chapter, one of the UK’s leading holiday letting agencies.

It offers quality self-catering holiday homes across the UK and Ireland. Every property in its 16,000-strong collection is personally inspected to meet high standards of quality and comfort, so guests can book with confidence.

holidaycottages.co.uk is recognised for exceptional customer service, rated excellent on Trustpilot and holding a Feefo Platinum Trusted Service Award. Guests are supported by a dedicated holiday team before, during and after their stay, and they can expect a clear and straightforward booking process.

Focused on delivering reliable, high-quality holidays, holidaycottages.co.uk combines expert support with in-depth knowledge of destinations across the UK and Ireland.

As part of a certified B Corp, it is also committed to responsible tourism and supporting local communities its properties are located.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

121K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(121,046)

34,601 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Beautifu Farm House with 4 large…

A Beautifu Farm House with 4 large double or twin beds - ideal for up to eight people. A large well laid out dinning room and lounge and ideal for smaller childred an enclosed garden. The Games Room is very well equiped and just right if have time for table-tennis, table football or darts and loads of other games for youngesters. The BBQ building is amazing and should be tried if you have the time, it can be used at any time is very comfortable and has great mood lighting. A great place to stay.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Bay Hall makes for a good holiday

Our holiday experience was very good as the accommodation was ideal for our needs. The village is ideally situated with a nearby very decent pub/restaurant and a well-stocked local shop. The booking of our holiday was well handled (which doesn't always happen) and we are looking to book with this company for next year's holiday.

31 July 2026
Unprompted review
Rated 4 out of 5 stars

Very clean and well equipped

The Nestled property was well equipped with everything from loo rolls to olive oil from hairdryer to hot/cold fans and very clean.
Jack (the owner) was very quick to respond to any questions we had.
The pub just up the road is not very welcoming though … prominent signage reading “PLEASE COULD GUESTS OF NESTLED PLEASE REFRAIN FROM USING THIS PUB” just in case you were planning on relying on going there.

31 July 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed

The house we rented was not a true representation of the website. It was in a terrible state, was not cheap, in fact expensive, very very disappointing. We left our holiday early to come home. Let’s hope holiday cottages step up and speak to us about this. We have a list of issues and photos too.

1 August 2026
Unprompted review
holidaycottages.co.uk logo

Reply from holidaycottages.co.uk

Dear Nikki,

Thank you for taking the time to leave your feedback.

We are very sorry to hear that the property did not meet your expectations and that you felt it was not an accurate representation of the listing. We are particularly disappointed to learn that your experience led to you cutting your holiday short.

We appreciate you raising these concerns and understand your frustration. We will ensure that your comments, along with the issues you have highlighted, are passed directly to the property owner for their review and consideration.

Thank you again for bringing this to our attention. Guest feedback is important to us and helps both ourselves and property owners maintain and improve standards.

Kind regards,
holidaycottages.co.uk

Rated 5 out of 5 stars

We loved this house

We loved this house. It had everything we needed to have a fantastic holiday. The kitchen was well equipped and the outside space had plenty of seating. The beds were super comfortable and bedrooms nicely decorated. We loved all the attention to detail with the decor. It made it feel like a home.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

A relaxing week in Wells

The cottage was comfortable and well equipped with a beautiful, private garden for relaxing in. A great location for walking into Wells and for exploring the surrounding area. The owners were friendly and helpful. I would definitely recommend Spire View.

2 August 2026
Unprompted review
Rated 4 out of 5 stars

Exceeded our expectations

Property exceeded our expectations and was a perfect fit for 3 couples and one 6 year old. It really is a lovely property with a massive garden and private drive for 3/4 vehicles. Unfortunately holidaycottages did not fulfill our request to have the smaller double bedroom set up with a king bed but left it as two singles which meant we had to change it around ourselves and then didn’t have the right duvet and sheets etc. This did not spoil our trip however and was just a little annoying.

31 July 2026
Unprompted review
Rated 4 out of 5 stars

Easy to book

Easy to book and great availability of properties. I contacted the customer services couple of times and they were always supportive and friendly. The property I selected was great value, in a great location, very clean. I gave one star only because the boiler wasn't working but hey, I did not contact anyone to sort it and decide to survive like that.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Was easy to book. I was kept updated via email, with all details of our stay, regularly in the weeks leading up to our stay. Accommodation was exceptional, with all the details we could possibly need in a folder, inside. We were surprised by how well stocked the accommodation was with equipment we would need for our stay.
Will definitely book again.

1 August 2026
Unprompted review

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