holidaycottages.co.uk Reviews 

121,538
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 37,457 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning locations, sharing that properties are ideally situated close to beautiful coastal beaches, charming local villages, and peaceful countryside retreats. Travelers also love the wonderful facilities provided, often mentioning well-equipped kitchens, spacious rooms, and relaxing hot tubs to enjoy after a long day of exploring. However, some customers also noted occasional issues with cleanliness and property maintenance, mentioning specific instances of dampness, mold, or tired furniture. A few guests felt that certain accommodations required much better general upkeep and a significantly more thorough cleaning process prior to their arrival.

What people talk about most

Location

People report positive experiences with location, describing the settings as peaceful and stunning. Reviewers... See more

Facilities

Users describe positive interactions with facilities, highlighting well-equipped kitchens, hot tubs, and... See more

Quality

Reviewers highlight positive aspects of quality, noting that accommodations are well furnished, clean, and... See more

Holidays

Customers had positive experiences with holidays, sharing that they enjoyed fantastic weeks away and made... See more

Booking process

Clients share positive opinions on the booking process, frequently highlighting how straightforward, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an amazing time at Clysedale Cottage. The location is superb - handy for New Quay and Aberaeron - and the cottage itself is immaculate and well equipped. We had great fun using the swimming poo... See more

Rated 5 out of 5 stars

Stunning property and location! Owners are incredibly welcoming and the property is completed to a high standard throughout, with all the amenities you could ask for. It was really worth every penny,... See more

Rated 5 out of 5 stars

Great apartment - it’s beautiful and really well presented. Large spacious rooms, gorgeous high ceiling. EV car charger was easy to use and wasn’t a problem gaining access. Beadnell is fabul... See more

Rated 5 out of 5 stars

Beautiful lodges with everything you could wish for & in a lovely quiet countryside location. Nice welcome pack for us & our dogs on arrival & the place was spotless & clean. Our hosts were very atte... See more


Company details

  1. Self-Catering Accommodation
  2. Cottage
  3. Cottage Rental

About holidaycottages.co.uk

Written by the company

holidaycottages.co.uk is a specialist holiday provider and part of Travel Chapter, one of the UK’s leading holiday letting agencies.

It offers quality self-catering holiday homes across the UK and Ireland. Every property in its 16,000-strong collection is personally inspected to meet high standards of quality and comfort, so guests can book with confidence.

holidaycottages.co.uk is recognised for exceptional customer service, rated excellent on Trustpilot and holding a Feefo Platinum Trusted Service Award. Guests are supported by a dedicated holiday team before, during and after their stay, and they can expect a clear and straightforward booking process.

Focused on delivering reliable, high-quality holidays, holidaycottages.co.uk combines expert support with in-depth knowledge of destinations across the UK and Ireland.

As part of a certified B Corp, it is also committed to responsible tourism and supporting local communities its properties are located.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

122K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(121,538)

35,117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to book online with clear instructions

Easy to book online, good range of properties. They emailed clear instructions 2 weeks prior to holiday with contact numbers, which we did need to use halfway through the holiday, but the issue with uncleared bins was resolved promptly. Will definitely use again.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

A beautiful place to stay

We are a family of 8 with 3 generations we all really enjoyed our weeks stay at Ingle Hill especially the large games room . Perfect for family fun.There was plenty of room for us all . The house is beautiful and everything is tastefully done to a very high standard , views are amazing and lots of beautiful countryside and places to visit on its doorstep…Mandy(the owner) was so kind and helpful too …. We would definitely recommend and love to re visit sometime ….The Eaton family

1 August 2026
Unprompted review
Rated 4 out of 5 stars

Sweet Cottage

Arriving from a 5 hour journey to only find a gem of a cottage lovingly presented.
We beamed with pure joy, knowing we could finally rest in comfort, surrounded by heavenly sceneries.

Hot shower and fluffy towels 😍. Cracking fire place and Cozy beds 🛌🏽🧸. Fabulous location.

9 August 2026
Unprompted review
Rated 5 out of 5 stars

5 star glamping at its best.

Fantastic fixtures and fittings both internally and externally with the hot tub and external cold shower well used during our visit. 5 star glamping is advertised and it certainly is.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Great location

Great location, beautiful lodge and surroundings. Everything to hand, so much to see and chilled home from home experience. Loved the lidge and Lincoln.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Me and my 2 daughters spent a few days…

Me and my 2 daughters spent a few days at The Windmill Granary. The cottage is beautifully done, clean and very cosy. The welcome pack was a great bonus for us. The place is beautiful, I recommend it to everyone who is looking for peace and beautiful places around. Thank you very much to the owners for making us feel pampered and of course to the chickens for welcoming us every day :)

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Couldnt be better!

What a place! In such a lovely location, so quiet and away from the rest of the world. Everything there is as described on the listing and better. Matt and Shenda both lovely too and couldnt do enough for us. Very helpful too with making plans around the local area. Would definitely return!

9 August 2026
Unprompted review
Rated 1 out of 5 stars

Very Disappointing!

Our experience was extremely disappointing, and we would not use Holiday Cottages again for a future holiday reservation.

The property, The Glass House, was advertised as luxurious, yet on arrival it was poorly presented and not as clean as we would reasonably expect. What was equally disappointing was the way our concerns were handled through the complaint process. In our view, the issues were not given the importance they deserved, nor did we feel that the response properly reflected the experience we had.

Overall, we were very disappointed with both the property and the way our complaint was dealt with. We certainly would not book through Holiday Cottages again

13 July 2026
Unprompted review
Rated 1 out of 5 stars

Cancellation at short notice

We booked and fully paid for a week's stay at Kilchattan Church on the Isle of Bute. Three weeks before our party of eight people were due to arrive, we were told the reservation was cancelled by the owner for unspecified "personal reasons". Holiday cottages offered us other properties instead, but they were not as attractive as Kilchattan church. Our money was promptly repaid. Luckily, despite the short notice, we found another property on a different holiday site just as attractive and at a similar price. However, it was not on the isle of Bute and so we had to get a ferry over every day at significant extra expense. Requests for reimbursement have so far been met with no reply by Holiday Cottages.

10 July 2026
Unprompted review

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