The Helping Hand Company Reviews 850

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and how well-made they are, often describing them as life-changing and very helpful for daily tasks. Many people also highlight the quick and efficient delivery service, noting that items arrive promptly and as promised. The ordering process is frequently mentioned as straightforward and easy to use. However, some customers also noted issues with delivery, specifically mentioning instances where carriers ignored delivery instructions or one item arrived broken.

What people talk about most

Product

Consumers find products to be positive, highlighting their quality and usefulness. Many reviewers praise the... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and accurate delivery,... See more

Order

Reviewers express satisfaction with the ordering process. Customers found the website easy to use, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

purchased a Lowzone Gel Switch cushion.. excellent product husband finds it really helps his immobility as it makes him more comfortable Easy to order on HH website and to get VAT exemption Delivery... See more

Rated 5 out of 5 stars

An honest appraisal: I ordered a wall mounted shower stool from HHC a couple of years ago and I am delighted to say that the quality was exceptionally high standard (and the price was really compet... See more

Rated 5 out of 5 stars

Already had one of these but decided that a second would be useful so did not have to walk so far to find it. Decided to buy the pair including the folding one which has proved to be so useful when c... See more

Rated 5 out of 5 stars

I was amazed as to how handy this little gadget is! Unable to move or bend after an operation it is a lifesaver. Absolute must if you have limited mobility of any kind I would say. I can easily pic... See more


Company details

  1. Disability Equipment Supplier
  2. Hospital Equipment and Supplies Store
  3. Mobility Equipment Supplier
  4. Physiotherapy Equipment Supplier

Written by the company

Whether buying for yourself or caring for a loved one, let’s help make living more enjoyable. Based in the idyllic Herefordshire countryside, the Helping Hand ‘family’ have been busy making inspirational and innovative products for over 60 years. Our own in-house design team constantly push quality and functionality, to make them the most useful and robust products on the market.


Contact info

4.8

Excellent

TrustScore 5 out of 5

850 reviews

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Rated 5 out of 5 stars

Helping Hands stairlifts

Kerry from Helping Hands is very knowledgeable about installing stairlifts. She gave me great information on what was necessary to have a stairlift installed for my wife who had an urgent need of a stairlift due to her health conditions. I knew before Kerry came to assess if the stairlift could be fitted that I'd have to put a smaller radiator in our hall to ensure there was sufficient space for the stairlift to park at the end of a run. I organised replacing the radiator and Kerry and her husband Ian came and inspected the location of where the stairlift was to be installed and said it was ok for a Brooks 130 T700 straight stairlift to be fitted. She was leaving me with a quotation to supply and install the stairlift as she was leaving and said I could let her know if i wanted to proceed once I'd thought about it. I said no need for any further time to decide if I wanted it fitting and said go ahead with the installation and I gave her a deposit for the stairlift to be installed. Kerry could see that I needed the stairlift urgently and said she'd ask the manufacturers to install the stairlift ASAP although she couldn't guarantee when that would be. She said someone from the manufacturer would be on touch about the fitting of the stairlift, which they did 2 days later and they installed it 3 days after that. Since it has been installed my wife has used it numerous times and bearing in mine her health condition requires her to have frequent visits to the toilet, it has been smashing investment. So glad we got Kerry to do the job. Well done Kerry and Ian.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

I have had Helping Hand for at least 20…

I have had Helping Hand for at least 20 years and it is still working fine.
But time marches on so I have bought a second to save travel time around the house. Travel that is a little harder now.
It is a very useful tool.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

purchased a Lowzone Gel Switch…

purchased a Lowzone Gel Switch cushion.. excellent product husband finds it really helps his immobility as it makes him more comfortable
Easy to order on HH website and to get VAT exemption
Delivery as quick as promised although not HH fault item was left on the doorstep luckily there when we got home !

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Purchased a bath bench

After looking at other similar sites I came across a link to Helping Hand. They had the product I wanted and the delivery would be great for my needs. Helping Hand came good on both product quality and delivery time.

6 August 2025
Rated 5 out of 5 stars

Useful product

Very useful item as is usual for this company as I have used them regularly. Very quick delivery as well.

25 July 2025
Unprompted review

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