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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their sturdiness and effectiveness in meeting specific needs. Many consumers also commend the swift delivery service, noting that items arrive quickly and are well-packaged. The company's service, from sales to after-sales support, is frequently described as excellent, with staff being helpful, knowledgeable, and going above and beyond. However, some customers experienced significant dissatisfaction with order fulfillment and installation scheduling. A few people reported issues with promised delivery and installation dates not being met, leading to considerable inconvenience and frustration due to apparent logistical problems.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praised the quality and functionality of... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick and... See more

Quality

Users describe positive interactions with quality. Customers frequently praise the good quality of items,... See more

Service

People report positive experiences with service. Customers consistently praise the excellent sales and... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of online ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you for my new (replacement) Day's metal walking stick. I've been a stick-user for years, being born disabled, and I'm about to go on holiday... The new stick will be so reassuring - strong w... See more

Rated 5 out of 5 stars

Speedy dispatch and therefore quick delivery. Ordered Monday evening. With me on Wednesday evening. Ordered black orthopedic walking stick, even better that it had shock absorbing qualities. I have no... See more

Rated 5 out of 5 stars

Dad's powered wheelchair developed a fault late on Christmas Eve. I called on Boxing Day, expecting to leave a message, to my surprise Nicola answered and by lunchtime on the same day, Dad's wheelc... See more

Rated 5 out of 5 stars

we looked at a powered wheel chair from this company the staff shown us different ones and advised us on points we had never thought of, as this was a first time we had purchased a chair they ca... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

Established in 2002, we are a genuinely independent, family owned & run business with an emphasis on good old fashioned, friendly, personal service & high-quality customer care. We recognise that there isn’t a ‘one size fits all’ solution to our customers’ needs. Your personal situation is important to us & we will always go the extra mile, wherever possible, to help you out. That’s why we have a selection of products in every category, treat everyone as an individual & continually try to find the right solution for your particular problem. Unlike Internet only companies where you have to guess the suitability of a product, you can come along to our showroom in Blaby, Leicestershire to actually see & try out most of our products before you buy to be sure that they really are right for you. At our showroom you will find a huge variety of mobility products on display including scooters, powerchairs, wheelchairs, riser/recliner chairs, high seated chairs, electric adjustable/profiling beds, daily living aids, wheelchair & scooter accessories together with a selection Cosyfeet wide-fitting shoes, socks & hosiery. We are happy to give demonstrations on any of the products we stock, most of which are available to take away on the day. We also keep a large stock of tyres, tubes, castors & batteries. We follow every sale through from start to finish ourselves including delivery & setup where required. We sell stairlifts too which are surveyed, fitted & maintained by our own engineers so you always know who you are dealing with. The Handicare 1100 is available from stock so this straight stairlift can be fitted the same day if required. But our service does not end once you have purchased a product either; we offer the very highest standards of aftersales care to give our customers peace of mind, meaning they can enjoy our products without any worries. If you do have a problem with your product, we are only a phone call away, so you don’t have to wait weeks to get it looked at. Because we’re local we’re always there for you. We also offer servicing and repairs on most makes of scooters, powerchairs, stairlifts & wheelchairs even if they haven’t been purchased from us. If you need any further advice or information about the products we sell, please don’t hesitate to visit our showroom or call us on 0116 278 4422 & we will be happy to assist you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

86 reviews

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Rated 5 out of 5 stars

Brilliant, well run company.

The ladies in the showroom are always so friendly and helpful.
I have been getting aids and equipment for years from them.
They really do go the extra mile even if it's something they don't stock they will advise honestly.
Would highly recommend to anyone.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Service Above and Beyond Excellent

Dad's powered wheelchair developed a fault late on Christmas Eve. I called on Boxing Day, expecting to leave a message, to my surprise Nicola answered and by lunchtime on the same day, Dad's wheelchair had been collected, repaired and returned.

Mobile Mobility give excellent sales service and advice, but their AFTER sales service goes above and beyond excellent.

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Safe, secure and good value!

Thank you for my new (replacement) Day's metal walking stick. I've been a stick-user for years, being born disabled, and I'm about to go on holiday...
The new stick will be so reassuring - strong with a good ferrule, offering a much safer grip than the old one, as I plod along in unfamiliar places.
It arrived very quickly, within three days, and was easy to put together. Finally - 'every little helps' - it was VAT-free. What's not to love!?
Thank you, Mobile-Mobility! Great job!

16 September 2025
Rated 5 out of 5 stars

Great Service

Great service. The shoes are a perfect fit and were well packaged . They arrived swiftly too. I would gladly business with this company again. Many thanks.

10 September 2025
Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service ! I ordered the walking frame caddy for my elderly Mum & it arrived the next day !!

It’s made from good quality plastic - very sturdy & perfect for my Mum to put her sandwich & cup of tea on & go from the kitchen to the lounge without any spills !

Would 100% recommend

27 August 2025
Unprompted review

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