Heritage Parts Centre Reviews 

936
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and note that ordered items arrive swiftly and securely packaged. Consumers also emphasize the outstanding quality of the products, mentioning that replacement components fit their classic vehicles perfectly and match online descriptions accurately. People often mention that prices are very competitive and affordable compared to specialized brand suppliers. Though some customers experienced frustrating delivery delays and received minimal communication regarding their missing or delayed packages. A few other people also felt that certain specialized parts were quite expensive or occasionally did not fit properly upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items arrive as described and fit perfectly.... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting fast shipping times and... See more

Quality

Reviewers mention positive feedback about quality, noting that everything arrived correctly and parts match... See more

Order

Consumers find experiences with their order to be mixed, reflecting both praise and significant frustration.... See more

Price

Reviewers highlight positive aspects of price, often praising the competitive rates and good value offered... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The parts were excellent quality, good price and delivered swiftly - thank you! The only reason for 4 stars rather than 5 stars is that many of the website part descriptions are too minimal to be h... See more

Company replied

Rated 4 out of 5 stars

Very good for parts that are in stock/easily available. At least you are kept informed if delivery is delayed, and usually if it’s not in stock the lead time is on the page. Everything I’ve had has be... See more

Rated 5 out of 5 stars

Honestly the fact that they have free reliable shipping to Australia for heavy items like brake rotors is amazing and the prices are still amazing as well. Would love to see you guys add bmw parts as... See more

Rated 5 out of 5 stars

My VW T2 van failed it’s MOT as the offside wing mirror fell off when I adjusted it on route to the testing station. Typical! Heritage parts had one in stock and it was delivered next day and MoT pas... See more

Company replied


Company details

  1. Auto Machine Shop

Information provided by various external sources

Buy car parts, spares and accessories online for enhancement, performance and restoration of Porsche and VW cars and vans at Heritage Parts Centre, specialist suppliers of spare parts for your classic car or campervan


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

936 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(936)

237 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable and great service team

More than happy with service and delivery from Heritage ‘ its always comforting to know you can rely on getting most of the parts from these guys. Thanks for the great service

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Heritage is awesome

Heritage is awesome! Always have what I need and if not back order doesn’t usually take that long. Great quality material, fits perfectly. So happy I can find the parts I need for my cars! Thanks Heritage you’re the best!

7 March 2026
Unprompted review
Rated 4 out of 5 stars

Extensive catalog

Extensive catalog, well-organized digitally, with many spare parts.
Simple and clear ordering and payment procedures.
Fast and well-tracked shipping.

26 January 2026
Unprompted review
Rated 3 out of 5 stars

Long shipping

The Homepage said that the Product was available and ready to ship in 2 days. After waiting for 2 Weeks I emailed them why there is no shipping. They said the product is ready to ship in 1-2 weeks.
So I waited 4 weeks for the product.

15 December 2025
Unprompted review
Rated 2 out of 5 stars

Very expensive, very long wait

When buying the part, only the expected delivery time was show (4-5) days. After that, I was told i should wait 3 weeks for it to be prepared. Which eventually was 1 month. After that month, the delivery took 2 weeks more.
Having to pay more than 20€ for a delivery that takes this long, is a theft

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Great advice and service

I rang from Australia to get advice prior to purchasing grab handles for my VW Transporter. The advice from the tech guy was spot on, I purchased the handles and now they’re fitted to the van. Great service and advice. Highly recommended. Pete Taplin. Bawley Pt. Australia.

12 December 2025
Unprompted review

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