Heart of England Co-op Funerals Reviews 3,154

Nicole was amazing from tge stsrt right until the aftercare.she supported our needs with empathy and care and her communication was amazing.she matched us with amanda who was a brilliant celebrant. Ki... See more

Kenpas Highway, Coventry. Absolutely brilliant care from start to finish, my Dad was looked after with so much love and respect. All staff were so helpful and kind with the utmost respect at all ti... See more

Staff at Lower Holyhead Road branch were fantastic during the process of arranging my dad’s funeral. They displayed empathy, compassion, and answered any questions our family had in a timely manner. T... See more

We as the family were treated with the utmost care and consideration throughout what was a most stressful time. Special thanks to Paula for keeping us informed.the funeral went so well care shown to... See more

It was a pleasure to use Co-Op Funeral service on Ansty Road Coventry. All staff were extremely caring and looked after mum with dignity and respect following her recent passing. Mary Hawthorne handle... See more

The service and level of care throughout the whole process was excellent. The process was explained to the whole family in a caring and gentle way. Throughout we were all supported.Dad was treated wit... See more

At the worst time of our life Emma and the gentlemen at the Earl Shilton branch were stars. The empathy, professionalism and personal touch Emma provided was fantastic. Communication, coordination a... See more

I would highly recommend the Co-Op Heart of England Funerals as they were very caring and helpful in addressing my wife Gillian's direct cremation, They answered every question in great detail... See more

During this difficult time, the care and support was amazing. Our funeral coordinator Karen, supported and advised us. Karen is so kind and understanding. Mum looked amazing on her special day.... See more

I am so glad I chose Heart of England in Brackley to arrange my dad's funeral. Everyone who works here is amazing and everything is done with the utmost care, respect and professionalism. If I ever ha... See more

Kim at Heart of England Co-op Funerals gives a personalised and comprehensive service to her clients. She is kind and caring, and nothing is too much trouble for her. She listens to and understands yo... See more

From our first visit to the branch at Bilton Road, Rugby and throughout, the service we received was excellent. The staff were professional, caring and helpful. The day of the funeral went as perfectl... See more

The funeral of Ann Clair Deas TheService from the cars picking us up, plus the coffin delivering us all to Canley Crematorium and the service at the Crematorium was conducted with just the right dign... See more

I used the brand at Lower Holyhead Road for my mum's funeral and they were amazing. From Janice who met me at the branch to make all the arrangements, to the lady who showed up to the chapel of rest... See more

We are so pleased we chose Heart of England Co-op Nuneaton for the funeral of our dear Dad. We contacted them as our Dad had passed away at home, and right from the start they treated Dad and our fami... See more

This is a tough review as who wants to use a funeral home, however I can wholeheartedly say that The Heart of England Co-Op Funerals ‘held my hand’ throughout the whole process. No question asked of R... See more

Jo at Ansty Road office Coventry. handled the organisation of my Wifes funeral with incredible patience, professionalism and sincerity. made a really hard task that much bearable (Sam Lockhart). Ca... See more

There was nothing too much trouble for the staff. We constantly was phoning and visiting the chapel of rest and asking questions and we never once felt bad about that all the extra touches of colour c... See more

The coop helped to give my partner the send off she deserved.. And he process through this difficult time was made so much easier than it could be..from booking the funeral .to the actual collection... See more

IT was well organized. The funeral director telephone me the day before to advise me of the days procedure. Every thing was done to perfection. I could not have wished for a better send off for my mo... See more

They were helpful kind and compassionate One thing with the online donation was not set correctly and we lost a lot of money for the charities that we chose. This stopped a 5 star.

Arranged my husband’s funeral through your Southam Branch. We had difficulties from start to finish, due to a staff member being an ‘friend’ of my estranged middle daughter (abused my husband), they... See more

My father recently passed away. The staff at Heart of England Co-op Funerals were very supportive and compassionate. They ensured all my fathers wish’s were met. Since I live out of country they were... See more

The compassion of which the staff at Nuneaton conducted themselves with our family was outstanding. They even let me carry my mum for her final journey. Can not thank everyone at the coop funeral eno... See more

The team in Rugby are fantastic. This was an unexpected funeral, and the team were very supportive, empathetic and helpful. A huge thank you to Karen for all the work and support organising and to P... See more

Tracey made this very sad time bearable and looked after us well. Nothing was too much trouble. 10/10 David Mills the Celebrant who controlled the Service also deserves a mention. He was very fri... See more

Excellent service from beginning to end. Gave us plenty of time, nothing was to much trouble. We visited several times, each time compassion showed the whole process was filled with dignity and com... See more

The care, support and attention to detail was appreciated- not just in the planning but also afterwards. I never felt that I couldn’t ask a question or make a change. The choice of celebrant this time... See more

Wonderful compassionate efficient team of people. Made everything easier and made us feel like it was only us they were helping when in fact they were very busy. Made the whole loss of Dad much easier... See more

The staff were excellent, catering for our every need. Respectful and kind during the whole process. Both our parents passed away within a few days, and we were able to have a joint funeral for them,... See more

What was a very upsetting occasion was made easier by all the staff. my mums farewell was so well organised carried through with thought and caring consideration, from office staff, who were there fro... See more

Janet was amazing, going through the most difficult time of my life, she was so warm and thoughtful. It was like talking to a friend. From start to finish everything was done very professional kept me... See more

As a family we would thoroughly recommend the Heart of England Co-op funeral services. From the moment we contacted them they were very sensitive and efficient in all they did for us. All aspects of... See more

Sadly we have used Heart of England for other family members funerals so when Mum passed away we had no hesitation in contacting them again. From the initial phone call through to the funeral an... See more

The Co op funeral home were kind and considerate with our requests for my dad's funeral. Dealt with in a very professional manor . Highly recommended. We dealt with the Rugby branch and recommendat... See more

My experience with the staff at the Cooperative on the Ansty Rd, they are amazing, kind and knowledgeable. They recently supported me and my family throughout the funeral of my Mum. They helped me org... See more

At the beginning there was a bit of confusion. But I would like to say a special thank you to Anna at the Foleshill road Branch who made everything so less stressful every step of the way. Very prof... See more

During an incredibly painful time for our family, Joanne Casadinho guided us through the funeral arrangements with such compassion, patience, and care. From our first meeting, she made us feel heard... See more

The care and professionalism from the staff puts you at ease and makes the process so much more bearable. There is no pushing to get anything done quickly its at your pace. Everything is priced so y... See more

Fantastic all round experience. Kind, gentle, thorough, professional. Thank you Mary and everyone we dealt with along the way for giving our Father an amazing send off.

I placed the funeral arrangements of my 97 year old mother in the hands of the Ansty Road Co-op in Coventry and couldn't fault the service which they provided. I was sensitively guided through the pla... See more

Highly recommend the Lower Holyhead Road branch in Coventry. The whole experience was made very easy. The ceremony and tribute made in honour of my Dad by their very dedicated staff was impressive and... See more

Thank you so much for all the help with my mums funeral . Jennie from Bedworth was amazing so helpful and caring made it easier to deal with the hardest days of my life highly recommended many thanks... See more

The way we were received with warmth and care time taken to understand my needs for my wife the procedure and requests carried out as we asked with absolute professionalism. Thank you all involved

The Co-op were amazing from start to finish. They made our journey with mum feel special and were there every step of the way. We'd never done this before and didn't know where to start but with the... See more

Used in 2023 in Earl Shilton, later found that the company employed a crook stealing money, same time were not managing the funeral details fully with mismanagement of relaying changes to the burial p... See more

Excellent, care and compassion from all involved in our dear mums departure. We would like to thank everyone and would highly recommend using Heart of England. Thank you

We were dealt with compassion and understanding by Kiri, throughout the whole process. We were given time to decide what we wanted for our mum's funeral and never felt pressured into costs etc.

Unlike other funeral directors at different local companies, Jane was very supportive and listened to what we thought mum would have wanted as in a funeral service and advised and made suggestions whi... See more

Kind understand lady who dealt with us. Explained everything we needed to know at a very difficult time. Definitely recommend. Made it as easy as possible.

Excellent and caring service provided by Hearth of England Co-op Funerals. Paula and her colleagues were professional and empathetic and helped me and the rest of the family during an upsetting period... See more