Hear4U Reviews 

809
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and highly knowledgeable, making every interaction comfortable and informative. The service provided is frequently described as excellent, efficient, and gentle, with many appreciating the quick and painless resolution of their hearing issues. Customers also highlight the ease and speed of the booking process, often securing appointments quickly, sometimes even on the same or next day. Many people found the overall user experience to be seamless, from initial contact to successful treatment, leading to restored hearing and great relief.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

People report positive experiences with service, consistently describing it as professional, efficient, and... See more

Booking process

Users describe positive interactions with the booking process, highlighting its ease and user-friendliness,... See more

User experience

Consumers find the overall user experience to be positive, describing it as quick, efficient, and comfortable... See more

Location

Customers consistently note positive experiences with location, highlighting the convenience of local... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my annual hearing aid service with Sukaina and she exemplified why I go to Hear4U. She was friendly and very knowledgeable and gave me a thorough review explaining everything as she went along. I... See more

Company replied

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

I always have my ear wax removal at Hear4U. I find the staff to be very amiable and caring. I recently introduced my husband to the practice too. He found them to be very kind and professional. He... See more


Company details

  1. Hearing Aid Store
  2. Deaf Service
  3. Hearing Aid Repair Service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info

4.9

Excellent

TrustScore 5 out of 5

809 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(809)

190 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very welcoming

Very welcoming, warm, personable, explained everything about the procedure, didnt wait long at all. Thanks!

17 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

5 ⭐️⭐️⭐️⭐️⭐️

Seamless from start to finish! Booking process was simple, staff are attentive, helpful and so knowledgeable. Wouldn’t go anywhere else.

14 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Easy online booking and great communication. The procedure was clearly explained and undertaken in a competent professional manner in no time at all.
Wouldn’t hesitate to recommend the services of the Newark branch to anyone.

12 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very good service

Very good service. Quick and efficient removal of ear wax that completely restored my hearing. Good work!

11 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Friendly and efficient

Called on the Monday. Appointment on the Tuesday. Really friendly staff. Did my ear and hearing test within 10 mins. Very impressed.
Been using this company for a few years and never had any issues. Would recommend 100%.

11 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I can now hear my young grandchildren.

Deafness through a build-up of ear wax is quite disabling, especially if my young grandchildren wish to be heard. Hear4U slotted me a convenient appointment and within minutes my hearing was restored. Thank you.

5 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

After 6 weeks of blocked hearing Donna…

After 6 weeks of blocked hearing Donna was able to quickly and painlessly suction the wax out. I was so relieved and impressed that I would recommend the service, particularly if you had experienced difficulty with the procedure elsewhere. I hadn’t expected such a quick and painless result. Thank you so very much!

4 November 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

The staff were extremely helpful even…

The staff were extremely helpful even helping me get my mum who is disabled from the car into their premises and then back out again.

28 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Great service, no complaints

Have been to the Hinckley branch a few times but this was my first visit to the Leicester one.
Great service, all on time and the procedure was completed in approximately 5 minutes. Won't hesitate to use again.

27 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Fantastic service

From start to finish everything was brilliant. Everything explained ,cameras before treatment and after treatment. Will be recommending to other people and will be using again .fantastic service.

27 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

brilliant service

they were brilliant in squeezing me in quickly and lovely receptionist and speedy treatment - great service and the relief was brilliant

24 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Telephone contact: 07966 464861


Telephone contact:
Very clear and informative
Reception;
Very welcoming and informative
Treatment:
Procedure explained in detail with clear video links during the process
Overall a very professional and positive experience
Thank you

22 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Friendly

Friendly, polite, and get a good job done on the price is reasonable

20 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Relief at last! Thank you

Explained and dealt with the whole process with consideration and patience, I felt quite at ease. The relief of having wax buildup removed was incredible, able to hear properly after weeks of struggling, thank you. Highly recommend.

17 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

First time at this place

First time at this place.
My ear was completely blocked, was a bit painful during the process….once ear was clear, could see that this was because the stuck wax had been there that long that it had turned black and totally solid 😬.
She was very careful, it just happened to be stuck in an awkward part of the ear.
Thanks, will use again…..if ever needed 😊

16 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Always get first class service

Always get first class service. As soon as walk in your met with very friendly staff & they make the whole experience great & get great results. Would highly recommend

14 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Excellent service and good value

Very easy to book appointment by phone. Excellent service, very efficient. Had earwax removed from both ears by water quickly and painlessly. Whole appointment no longer than 15 minutes. Well worth it and now no more irritating feedback in my hearing aids!

13 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Just Super Service

This was my first time visiting Hear4U. From the beginning they were welcoming and friendly. I went as I could not hear anything out of my left ear due to a build up of wax. As soon as I entered the examination room I was put at ease. The procedure was explained to me in detail and I had lots of time to ask any questions. I would not hesitate to recommend this company (in fact I already have to others!) and will definitely be going back when needed. Thanks Roger (I hope I’ve remembered his name right) he was absolutely amazing and so kind and patient as well as knowledgable.

10 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look