Hear4U Reviews 

809
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and highly knowledgeable, making every interaction comfortable and informative. The service provided is frequently described as excellent, efficient, and gentle, with many appreciating the quick and painless resolution of their hearing issues. Customers also highlight the ease and speed of the booking process, often securing appointments quickly, sometimes even on the same or next day. Many people found the overall user experience to be seamless, from initial contact to successful treatment, leading to restored hearing and great relief.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

People report positive experiences with service, consistently describing it as professional, efficient, and... See more

Booking process

Users describe positive interactions with the booking process, highlighting its ease and user-friendliness,... See more

User experience

Consumers find the overall user experience to be positive, describing it as quick, efficient, and comfortable... See more

Location

Customers consistently note positive experiences with location, highlighting the convenience of local... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my annual hearing aid service with Sukaina and she exemplified why I go to Hear4U. She was friendly and very knowledgeable and gave me a thorough review explaining everything as she went along. I... See more

Company replied

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

I always have my ear wax removal at Hear4U. I find the staff to be very amiable and caring. I recently introduced my husband to the practice too. He found them to be very kind and professional. He... See more


Company details

  1. Hearing Aid Store
  2. Deaf Service
  3. Hearing Aid Repair Service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info

4.9

Excellent

TrustScore 5 out of 5

809 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(809)

190 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would definitely recommend

Booked in for ear wax removal. Appointment was on time, the clinician was informative and very efficient - easily a 5 star service. Thank you.

2 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I had a appointment to take my cones…

I had a appointment to take my cones taken out off my ears which came off in my ears from my earring aids,it was all done in 20 minutes, the staff was all very pleasant, very welcoming and I was put at ease I would most definitely recommend them to anyone, great service

26 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Can’t fault my visit to Hear 4 you

Can’t fault my visit to Hear 4 you - as usual I received excellent service and good advice regarding ear care. Would definitely recommend

24 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I needed my ears syringed at short…

I needed my ears syringed at short notice, the team at Hear4U Newark were amazing, I wouldn’t hesitate to recommend them to anyone, a business that really cares, with people that go the extra mile.

24 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very professional service

Staff are friendly and reassuring. The wax removal procedure was explained to me beforehand and also as the therapist worked. It was surprisingly quick and I hardly felt a thing. Afterwards I was shown the results on the monitor: all the wax had gone. I have been to this clinic on two occasions and can definitely recommend this service.

23 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I’d been suffering with tintus due to a…

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful once my wax had been cleared was an instant relief….if needed I will definitely use this company again…thank you for your service 👍👍

18 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Having my ear wax removed was straight…

Having my ear wax removed was straight forward and was carried out by a well trained and experience person,
The whole set up of the unit gives the client knowledge that these people know what they are doing

19 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Structure of ears

Structure of ears, how wax builds up etc. clearly explained. As they say, you learn something every day!

17 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

very friendly service

very friendly service, professional through out.

6 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great experience- wax removal

Found the company online and booked wax removal online- a super easy process. Staff were welcoming and despite me being early for my appointment I was in and out before my original appointment time was due to start! Donna was great, very knowledgable, and clearly explained what was happening throughout the procedure. Really interesting to see inside your own ear! Felt instant relief afterwards. Would definitely use again and would highly recommend.

4 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

The team at Newark were very friendly…

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned.
I now have no ringing and can hear better than I ever have before.
This was my first time using Hear4u, will use again if required and would definitely recommend to anyone needing help with their hearing.

4 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Excellent superfast service

Called at 11.30 for an enquiry into availability and price, had an appointment at 12.00.
Ear syringed and cleared and basic hearing test carried out within half hour.
Excellent service

3 February 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I have been going here for a few years

I have been going here for a few years, the receptionist is welcoming and very friendly, the audiologist makes you feel at ease while carrying out the procedure. Definitely recommend.

27 January 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

A good result

I have been before, and this time I was again able to book both my first visit and reschedule the follow-up visit quickly and easily. Both audiologists I saw were friendly and efficient although I felt the second was slightly more gentle, yet quite tenacious, and determined to remove all the offending material. It was, however, surprising that there was a search for some missing (special) equipment (clearly the place is not fully equipped!) but the standard implements were sufficient. I would recommend this place.

23 January 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very good

Very good. A very smooth experience.

23 January 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look