I’ve had such a fantastic experience with Haslams whilst putting my house up for rent. From start to finish, the process has been smooth, professional, and stress-free. A special mention has to go to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Haslams Estate Agents is proud to be known as Reading’s leading and award-winning estate agency for residential property sales and lettings. Based in Reading town centre, we’ve been helping local homeowners, buyers, tenants and landlords move with confidence for generations. Our experienced team combines expert market knowledge with a friendly, personal approach - whether you’re looking to buy, sell or rent a property, or let an investment. We offer a diverse selection of homes across Reading and its surrounding areas - from stylish new-build apartments to spacious period homes. For landlords, our dedicated lettings and property management team takes care of everything from marketing and tenant screening to maintenance, rent collection and legal compliance, for total peace of mind and maximum return on investment. As part of Foxtons, London's No.1 estate and letting agency, we combine trusted local expertise with powerful technology, innovative marketing, and a national and international network of buyers and tenants. This partnership allows us to deliver the very best results for every client, every time. If you’re thinking about buying, selling, renting or letting in Reading, or would like a free, no-obligation valuation of your property, get in touch with our friendly team today. We’re here to make your next move simple and successful.
Contact info
159 Friar Street, RG1 1HE, Reading, United Kingdom
- 0118 960 1000
- sales@haslams.net
- haslams.net
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Meeting with Laura today has made our…
Meeting with Laura today has made our enquiry more reassuring and helpful. Laura answered our questions in confidence.
I am a relocation search agent and have…
I am a relocation search agent and have secured two properties via Haslams. I have to say they are a great agent to work with and are very professional. If I was a tenant looking I would certainly approach them as the whole process was very easy.
Katie has made it a pretty easy move…
Katie has made it a pretty easy move and been quick to answer questions.
I recently rented an apartment through…
I recently rented an apartment through Haslams, and the whole process was smooth and straightforward from start to finish.
A special thank you to Alice Baker, who made everything so easy. She was professional, responsive, and always happy to help with any questions I had. Her support really made the experience stress-free.
I would highly recommend Haslams, and especially Alice, to anyone looking for a hassle-free rental experience. A well-deserved 5-star service!
Professional, supportive and detailed service throughout the rental process
We had a very positive experience with Haslams Estate Agents. Alice Baker was very helpful with document checks, referencing, and communication with the landlord, which made the rental process much smoother for us, while Laura Kirby was excellent during the property viewings, explaining everything clearly, knowing each property in detail, and helping us understand the additional costs and services. We are very grateful to both Alice and Laura for their professionalism and support.
Smooth, Professional, and Highly Recommended!
I recently secured a rental apartment through Haslams and I'm very satisfied with the experience so far. I'm looking forward to moving in and will be sure to share an update once I do!
From start to finish, the process was smooth and professional. The staff were incredibly helpful when it came to arranging viewings, and the tenancy check process was impressively streamlined - fully digital with minimal effort required on my part. Communication throughout was clear, prompt, and brilliant.
A special thank you to Isobel Lunn and Katie Wild for their outstanding support during this process - I truly appreciate everything you did to make this happen!
Overall, I'd highly recommend Haslams to anyone looking for a letting agency that makes renting as stress-free as possible.
I had a marvellous experience with…
I had a marvellous experience with Haslams. Special thanks to Alice Baker. She helped me quite well and make look the process very smooth.
Katie Wild provides good customer…
Katie Wild provides good customer service, she monitored closely with my rental contract status and sent me the updated apartment service documents.
I had a good rental experience so far.
Property views
We saw few properties with Haslams and Laura was our agent and she has been exceptional. She explained everything patiently and engaged us in friendly conversation which made viewings very easy for us. Definitely recommend her.
It was great working with Alice on…
It was great working with Alice on getting everything ready for my tenancy. Fast and reliable.
Smooth sailing
I’ve had a really positive experience working with Haslams as my leasing agents. Alice has been especially helpful—she’s very attentive and always makes sure my requests are supported. I also really appreciate how prompt she is in responding to any queries I have. It’s been a pleasure dealing with her!
Excellent service from Haslams & Katie Wild
We had a great experience with Haslams Estate Agents, and in particular with Katie Wild, who was absolutely fantastic throughout the whole process.
Katie was professional, responsive, and very supportive, always taking the time to explain everything clearly and keep us updated. She made what could have been a stressful process feel smooth and straightforward, and we really appreciated her help and attention to detail.
Thank you, Katie, for your excellent service and support. We would highly recommend Haslams to anyone looking for a reliable and friendly estate agent.
Letting
I was supported by Katie Wild on the extension of tenancy agreement and she always responded swiftly!
Extension of contract with Katie Wild
I was contacted by Katie Wild regarding extension of my tenancy contract. Katie was quick to respond. She conveyed all my comments back to the landlord and with her help we managed to reach an agreement. I'd like Katie to handle my next extension, too.
Reliable and professional service
Reliable and professional service, especially by Ms. Alice Baker. Many thanks.
Andrea B.
Haslams agency Professional
Haslams agency has been very professional. My experience to move in has been made very comfortable and easy. Alice Baker has very courteously managed the process and guiding when necessary.
Truly appreciate the support and professionalism from the agency .
Highly recommend
Highly recommend! I had an excellent experience working with Katie Wild. The team was professional, friendly, and incredibly knowledgeable throughout the entire process. They kept me informed every step of the way, answered all my questions promptly, and made what could have been a stressful experience completely stress free.
I’ve had a very positive experience with Haslams
I’ve had a very positive experience with Haslams.
A special thank you to Alice, who has been consistently responsive, clear, and supportive throughout the whole process — she really helped make everything smooth and stress-free.
I had to move in quite urgently, and I really appreciate how quickly the team acted. Michael confirmed everything with the landlord promptly, and Harry arranged the key collection and the move-in inventory at short notice, making the transition extremely efficient.
Thank you to the whole team — I’m very pleased with the service and would highly recommend Haslams.
I’ve had such a fantastic experience…
I’ve had such a fantastic experience with Haslams whilst putting my house up for rent. From start to finish, the process has been smooth, professional, and stress-free. A special mention has to go to Katie Wild, who went above and beyond to make sure everything was handled perfectly. She was always friendly, knowledgeable, and quick to respond to any questions I had. Her attention to detail and genuine care made the whole experience so much easier and more enjoyable. I couldn’t be happier with the service I’ve received and would highly recommend Haslams.
Great experience!
Communication has been really clear and agents have been very helpful! Alice Baker especially has been exceptionally kind and explained everything really well. The moving process has been very smooth with Haslams.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








