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Hardcloud Reviews 

223
•
TrustScore 2.5 out of 5

2.3

Shopping & Fashion
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Rated 1 out of 5 stars

Avoid this company at all costs, I've been messed around by this company of tricksters. I recently purchased Etnies skate shoes, Joslin & on receipt/inspection they have minor defects. I've ask... See more

Rated 1 out of 5 stars

I have not received my products yet, but was asked to give a review. It’s been long enough for me that I forgot I placed an order until Hardcloud emailed me about how I liked there service.

Company replied

Rated 1 out of 5 stars

Delivery took ages and in the end I didn’t received the shoe which were advertised in the picture. Also, the customer service team never got back to me - very poor experience and misleading for custom... See more

Rated 5 out of 5 stars

First class service. Postage quicker than stated. Best price on internet. Good customer communication throughout and to top it all a superb free gift. Not just a mini freebie that goes straight in the... See more

Company details

  1. Shopping & Fashion

Written by the company

We offer an eclectic mix of niche brands and exclusive lines from the more established players in the surf, skate and street clothing market. Brands include Element, Volcom, Stance through to more core brands like Reef. We aim to be your one and only site to visit. Enjoy! We promise to offer you 3 things; great product, great prices and great customer service. We have a dedicated team working behind the scenes. Our product buyers are constantly looking for newest brands (for the fashion conscious buyer) and those must have wardrobe essentials. We’ve worked hard to bring you product you can’t buy everywhere else, we search high and low to find new stuff that’ll make you feel good. For constant reassurance we offer you a price promise. We know you can shop around, you might even find some of the stuff cheaper elsewhere! No problem, we’ll match any price you can find on like for like product. We really do pride ourselves on our customer service and want you to be 100% happy with your experience. We are always here to listen and offer advice should you need it. If you have a question, don’t hesitate to get in touch.

Contact info

2.3

Poor

TrustScore 2.5 out of 5

223 reviews

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2.3

All reviews

(223)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great on line shopping experience

Great on line shopping experience. Sourced an item that I couldn't find anywhere else and while shipping took a bit longer than I hope they got the parcel delivered by the time that they said they would.

1 May 2020
Unprompted review
Rated 5 out of 5 stars

Great product variety!!

Great product variety - competitively priced and a quick delivery in current difficult trading conditions!

Highly recommended and I’ll definitely shop with Hardcloud again!

17 April 2020
Unprompted review
Rated 1 out of 5 stars

Still haven't received my item and it…

Still haven't received my item and it said it arrived 5 days ago

16 April 2020
Unprompted review
Hardcloud logo

Reply from Hardcloud

Hi, this order was shipped and is on the way. Please be aware that due to the current situation, you may see some delays to deliveries. Some air routes are restricted for couriers and they're working as hard as they can to deliver items as soon as possible. As this was shipped to Australia, from the UK, it may take around 3-4 weeks currently to arrive. We've checked the order and we can't see that this has yet been delivered and was dispatched around two weeks ago. If your comments are referring to another order placed, please do get in touch with us so we can assist.

Kind regards
Hardcloud

Rated 5 out of 5 stars

All good

Great selection of products, no delivery charge & speedy dispatch - thank you!

24 November 2019
Unprompted review
Rated 5 out of 5 stars

My second pair!

Good product, good price, good service and quick delivery!
What more do you want!

24 October 2019
Unprompted review
Rated 5 out of 5 stars

A love a no frills website that is easy…

A love a no frills website that is easy to use & has the products that you need. Hardcloud is a great site. Navigation is straightforward, prices are reasonable, buying is easy, delivery is speedy & not too much packaging, but the product arrived undamaged. All in all a good experience.

26 September 2019
Unprompted review

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