Avoid this company at all costs, I've been messed around by this company of tricksters. I recently purchased Etnies skate shoes, Joslin & on receipt/inspection they have minor defects. I've ask... See more
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I have not received my products yet, but was asked to give a review. It’s been long enough for me that I forgot I placed an order until Hardcloud emailed me about how I liked there service.
Company replied
Delivery took ages and in the end I didn’t received the shoe which were advertised in the picture. Also, the customer service team never got back to me - very poor experience and misleading for custom... See more
First class service. Postage quicker than stated. Best price on internet. Good customer communication throughout and to top it all a superb free gift. Not just a mini freebie that goes straight in the... See more
Company details
Written by the company
We offer an eclectic mix of niche brands and exclusive lines from the more established players in the surf, skate and street clothing market. Brands include Element, Volcom, Stance through to more core brands like Reef. We aim to be your one and only site to visit. Enjoy! We promise to offer you 3 things; great product, great prices and great customer service. We have a dedicated team working behind the scenes. Our product buyers are constantly looking for newest brands (for the fashion conscious buyer) and those must have wardrobe essentials. We’ve worked hard to bring you product you can’t buy everywhere else, we search high and low to find new stuff that’ll make you feel good. For constant reassurance we offer you a price promise. We know you can shop around, you might even find some of the stuff cheaper elsewhere! No problem, we’ll match any price you can find on like for like product. We really do pride ourselves on our customer service and want you to be 100% happy with your experience. We are always here to listen and offer advice should you need it. If you have a question, don’t hesitate to get in touch.
Contact info
Unit 11 Riverside, Sir Thomas Longley Road, Medway City Estate, ME2 4DP, Rochester, United Kingdom
- 01634 731307
- hcsupport@hardcloud.com
- hardcloud.com
2.3
Poor
223 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Love this shop
8 March 2021
Hardcloud have a fantastic range of…
Hardcloud have a fantastic range of products... defo the goto place for my stance socks
7 March 2021
Fast delivery and amazing shoes!
25 February 2021
Great quality and service
10 February 2021
Unprompted review
I’m very happy with my purchase
I’m very happy with my purchase.
Fast delivery too.
Thank you !
28 January 2021
Good products fast delivery
First time using this site and I would purchase from hardcloud again. Great products at a good price with fast delivery. Happy Shopper.
28 January 2021
Unprompted review
Great Service!
Items arrived quickly and very well packaged! Thank you! 🙂
26 January 2021
Unprompted review
Christmas order. Really helpful being informed when…
Really helpful being informed when some stock was sold out which I ordered and quickly changed products but still had the rest of the order delivered in quick time.
Great company 😁👍
28 December 2020
Unprompted review
Good service alas the bag the product…
Good service alas the bag the product came in had clearly been opend before and was ripped
22 December 2020
Fantastic range of products and excellent service
Excellent customer service who were very helpful in recommending the best product for my needs. The service felt very personal to ensure I got the correct product.
The parcel arrived very quickly and was wrapped well.
I purchased a Buff neck warmer which is of superb quality. The variety to choose from was extensive so there’s something for all tastes and needs.
I will definitely be using this company again.
21 December 2020
Too tight
These socks are warm, thin and look hardy. They washed well. They grip too tightly round the ankle abs calf. I have slim ankles and calves but they leave a clear ridge after an hour. Won’t order any more.
21 December 2020
Good company would order again!
Ordered some stance socks for the fella. A really good selection, very happy. Ordered during a pandemic and black friday so delivery was slightly longer than normal. But thats to be ecpected so I didnt mind that. Everything come nicely packaged. Socks are lovely as per Stance. Would defo order again.
12 December 2020
STANCE
Brilliant stock of Stance. Could’ve easily spent more. Will definitely be back. Thanks.
12 December 2020
This is a great product
This is a great product. The website gave a good representative picture of it.
The delivery was prompt and nicely packaged.
The product is of a high quality which is what I would expect from Hardcloud.com.
A great product from a quality supplier.
Thanks Hardcloud.com
3 December 2020
I have not received my products yet
I have not received my products yet, but was asked to give a review. It’s been long enough for me that I forgot I placed an order until Hardcloud emailed me about how I liked there service.
17 November 2020
Unprompted review
Reply from Hardcloud
Hi,
We have shipped the order placed and our we ship our products from the UK. As you are based in the US delivery times are around 3 weeks (some arriving sooner). We can see the order placed with us was dispatched one week ago, upon dispatch you were provided a tracking number which can be used on the USPS website and we can see that it is currently in the US and delivery will be made soon.
We'll send you a seperate email with the tracking information now so you can keep up to date with the shipment! If you have any other further questions please do get in touch.
Kind regards
Hardcloud
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