Got suckered into an ad that popped on my feed of an interesting product at a reasonable cost that made it worth looking into. NO WHERE did it say anything about subscriptions. After buying the item... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I has a problem with them because they charged me for courses I didn't Buy, but I send an e-mail and they explained me the situation and gave me unlimited access for 6 months. I didn't get My money ba... See more
Company replied
I was very unhappy to be charged $89 “subscription fee” for a subscription I did not subscribe. I only purchased one cheap program to see if it was what they advertised. I found it boring and uninsp... See more
Don't like the cost. I made a mistake & didn't cancel before the 3 days so was charged $89.99. I tried to cancel and get a refund but was told I had to show I used it for $14 days with no results fo... See more
2.3
Poor
147 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 38% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
She was awesome and turned a bad…
She was awesome and turned a bad experience into a good onee
18 January 2026
Unprompted review
Reply from Gurugo
Thank you for your kind words! 💙
We are very pleased to hear that the overall impression was positive.
Thank you for sharing your experience!
Seems like I'm not the only one
Seems like I'm not the only one. I just had a $99 attempt on my card after purchasing a $1 course 3 days ago. Didn't know what the $99 were from so I Googled and then went to my email, so now here we are. You guys are scammers.
Today is Jan 21 and they just tried again to charge $99 on my card. Whatever you guys are doing, cancel me. I tried requesting a password to log in to cancel and you guys can't send a link because you don't recognize my email address...meaning I don't have an account with you.
And the email address is the only one I would use. So I did not use a different email address.
16 January 2026
Unprompted review
Reply from Gurugo
Hello Rosalind,
We’re sorry to hear how upsetting this situation has been, and we understand why it caused concern.
We’d like to clarify that subscription charges are only associated with an account created using a specific email address during checkout. If our system does not recognize the email you’re trying to use, it usually means the purchase was completed with a different email (for example, due to autofill or a typo at checkout).
We do not process charges without an active account and confirmed subscription. There is no intent to charge users without authorization.
To resolve this as quickly as possible, please contact our support team directly at info@gurugo.online
We take these concerns seriously and are committed to resolving them promptly and transparently.
I was very annoyed with gurugo
I was very annoyed with gurugo. I signed up for $1.00 and got charged 3 lots of $24.90 at the same time.
It's not a good site to use.
I want my subscription cancelled and the money refunded since it is shown that if you don't find it any good you can get your money back within 21 days.
15 January 2026
Unprompted review
Reply from Gurugo
Hello,
We’re sorry to hear that this situation caused you frustration, and we understand your concerns.
All charges on our platform are made only after confirmation during the checkout process, and information about available options and subscription terms is displayed before payment is completed. That said, if something was unclear or you believe the charges do not reflect your intention, we are absolutely ready to review your case individually.
Please contact our support team at info@gurugo.online
Regarding the 21-day guarantee, each request is reviewed according to the applicable terms, and our team will provide you with a clear explanation and available options after checking your account.
We value feedback and aim to resolve issues respectfully and transparently. Thank you for bringing this to our attention.
Fraudulent
Stay away. They will loot your card. Also its complete AI content. No one to regulate such scammers
15 January 2026
Unprompted review
Reply from Gurugo
Hello,
We’re sorry to read your comment and that your experience led to such a strong impression. We want to clarify that all content on our platform is created and curated by professional instructors and practitioners. While we may use modern digital tools to enhance learning formats, the programs themselves are developed by real experts and are designed to deliver practical value.
All payments are processed only after user confirmation, and no charges are made without authorization. If you experienced unexpected billing or have concerns about your account, we strongly encourage you to contact us directly so we can review your case in detail. You can reach our support team at info@gurugo.online
— we are always open to dialogue and ready to assist.
I have terrible experience with this…
I have terrible experience with this company. Unfortunatelly I didnt check the reviews. I have orderred one courses for 1 dollar and I was charged 99 dollars next day. I have contacted the support and they offer me more and more courses! I dont even want to open a course I have bought! I want my money back. They force me to go through the course and be in contact with mentors for 21 days! I have send them many emails and got a survey without resolving the issue.
7 January 2026
Unprompted review
Reply from Gurugo
Hello,
We are very sorry to hear about your experience and understand how frustrating this situation must be. Please know that all payments on our platform require explicit confirmation from the user, and pricing and subscription terms are displayed before completing a purchase. No charges are made without consent.
If you experienced unexpected charges or issues, we are ready to review your case individually. Please contact us at info@gurugo.online
, providing the email used for the purchase, the dates, and the amounts charged. We will carefully investigate and provide clarification or assistance.
Our goal is to ensure a safe, transparent, and fair experience for all users.
Subscription which you did not apply…
Subscription which you did not apply for, course for 5 use turned out to 100 usd and no will to open website in order to to get charged for more money
7 January 2026
Unprompted review
Reply from Gurugo
Hello Nauris,
We are very sorry to hear about your experience and understand how frustrating this must be. Please note that all payments and subscriptions on our platform require explicit confirmation from the user, and all pricing and terms are displayed before completing a purchase. No charges are made without consent.
If you experienced unexpected charges or issues, we are happy to review your case individually. Please contact us at info@gurugo.online
, providing the email used for the purchase, as well as the dates and amounts of the charges. We will carefully review everything and provide clarification or assistance.
Our goal is to ensure a safe, transparent, and fair experience for all users.
Unauthorized subscription
UPDATE 2
My bank has now successfully reversed the charge via chargeback after reviewing the evidence. The refund was granted on the basis of unauthorized subscription and deceptive billing practices.
If you are affected by the same issue, I strongly recommend contacting your bank/card issuer promptly and disputing the charge. Document everything.
UPDATE
I have now filed a chargeback with my bank and submitted a complaint to the U.S. Federal Trade Commission (FTC) regarding this unauthorized subscription and obstructed cancellation.
Other affected consumers may wish to do the same and document this conduct.
Unauthorized subscription, negative option billing, and dark patterns
I purchased a single course only. The checkout process did not clearly disclose that this purchase included a subscription or recurring charges.
I was subsequently charged for a subscription I did not knowingly authorize, which constitutes negative option billing. After researching, I found multiple consumers reporting the same issue.
The website uses dark patterns and does not provide a clear or verifiable method to cancel the subscription, raising serious concerns about ongoing unauthorized billing.
If you experienced similar issues, you may file a complaint with the Federal Trade Commission (FTC) at reportfraud.ftc.gov, and you may also contact me so affected consumers can coordinate and document this conduct collectively.
3 January 2026
Unprompted review
Reply from Gurugo
Hello Marina,
We are very sorry to hear about your experience and understand how concerning this situation must have been. Please know that all payments and subscriptions on our platform require explicit confirmation from the user, and pricing and subscription terms are displayed before completing a purchase. No charges are made without consent.
If you experienced unexpected charges or have concerns about a subscription, we are happy to review your case individually. Please contact us at info@gurugo.online
, providing the email used for the purchase, the dates, and the amounts charged. We will carefully investigate and provide clarification or assistance.
Our goal is to ensure a safe, transparent, and fair experience for all users. Your feedback is very important and helps us improve our services.
VERY DISAPPOINTING – FEELS MISLEADING
I am extremely dissatisfied with this company. They attract customers with a low-priced course, but after payment an additional screen suddenly appears, asking you to confirm something without clearly explaining that this results in an extra purchase or subscription.
Before you realize it, you have made multiple purchases that were never clearly communicated. This does not feel like honest business practice, but rather a deliberately misleading sales tactic.
What makes it even worse:
There is no realistic refund option
They hide behind strict and lengthy terms & conditions
“Accidental purchase” is completely dismissed
Once you click the wrong button, you are trapped. Customer support shows no real understanding or flexibility.
I strongly advise others to be very careful before purchasing anything from this platform.
This was a very frustrating experience.This experience has seriously damaged my trust in this platform
7 January 2026
Unprompted review
Reply from Gurugo
Hello,
We are very sorry to hear about your experience and understand how stressful this situation must have been. Please know that all charges on our platform require explicit confirmation from the user, and pricing and subscription terms are displayed before completing a purchase. No transactions occur without consent.
We take reports like yours very seriously. If you would like us to review your case in detail, please contact us at info@gurugo.online
, providing the email associated with the purchase, the dates, and the amounts of the charges. We will investigate carefully and provide clarification or assistance.
Our goal is to ensure a transparent, safe, and fair experience for all users, and we appreciate your feedback.
Scammers - DO NOT BUY ANYTHING
I bought a 1$ course from this website and a few days later my bank notified me I was charged an additional 99$. I didn't make this purchase and I don't know how they managed to withdraw money from my credit card without having access to my password. Very very shady conduct all around. Don't be mistaken by the low prices, or the professional looking payment system on their website, it's a total scam to get your bank details.
I cancelled my credit card and went through a lot of headache, on top of that, I still don't know if I can get my money back.
To that AI bot that keeps replying to these complaints, do not bother. There's no transparency to your "business", you're just glorified scammers.
6 January 2026
Unprompted review
Reply from Gurugo
Hello,
We are very sorry to hear that this experience caused you frustration. Please note that our platform requires explicit user confirmation for all payments, and all pricing and terms are displayed before completing a purchase. No charges are made automatically without consent.
We understand that unexpected charges are stressful. If you would like us to review your case individually, please contact us at info@gurugo.online
, providing the email associated with the payment, as well as the date and amount charged. We will carefully investigate and provide assistance or clarification.
Our goal is to ensure that every user has a safe and transparent experience.
Charging without any notification
Charging without any notification! Charged almost 100 usd! Never confirmed anything
Had to block card
UPD: contacted by a company and problem remains. Even with clear description of right violation with reference to law, they refuse to listen
No solution provided. Internal rules seems to be above state laws
6 January 2026
Unprompted review
Reply from Gurugo
Hello,
We are very sorry to hear that this experience caused you frustration. Please note that our platform requires explicit user confirmation for all payments, and all pricing and terms are displayed before completing a purchase. No charges are made automatically without consent.
We understand that unexpected charges are stressful. If you would like us to review your case individually, please contact us at info@gurugo.online
, providing the email associated with the payment, as well as the date and amount charged. We will carefully investigate and provide assistance or clarification.
Our goal is to ensure that every user has a safe and transparent experience.
Thi company WIIL steal your money by charging your card unitarize amounts of money
This company advertise a lymphatic course on special for $1 . You have fraudulently charge my account a total of $250 bringing my balance to 0 and acquiring overdraft fees. Stop steeling peoples hard earn money.
5 January 2026
Unprompted review
Reply from Gurugo
Hello,
We are very sorry to hear about your experience and understand how concerning this situation must be. Please note that all payments on our platform require explicit confirmation from the user, and pricing and subscription terms are displayed before completing a purchase. No charges are made without consent.
If you experienced unexpected charges, we are ready to review your case individually. Please contact us at info@gurugo.online
, providing the email used for the payment, dates, and amounts of the charges. We will carefully review everything and provide clarification or assistance.
Our goal is to ensure a safe, transparent, and fair experience for all users.
This is a terrible company
This is a terrible company ! I currently signed up for $1 lymphatic drainage course to my surprise i was not only charged 3 times of 30$ but now that I got the I fo to guarantee my money back I have to do 14 days for the programs I never even purchased total scam and liars! Then I opened the subscription I supposedly bought and now they jusd charged me another 99$ so $1 turn it to around 250$. This is disgusting and truly unprofessional.
1 January 2026
Unprompted review
Reply from Gurugo
Hello!
We’re very sorry to hear about your experience. Please note that all payments on our platform require explicit confirmation from the user, and additional charges should not occur without consent.
If you experienced unexpected charges, we’re ready to review your case individually. Please contact us at info@gurugo.online
, providing the email used for the purchase and details of the transactions. We will carefully check everything and provide clarification or assistance.
Our goal is to ensure a safe, transparent, and fair experience for all user
i bought Guasha course for 4.99$
i bought Guasha course for 4.99$, but theu charged me 4.99+24.99$ more automatically. Totally scam
1 January 2026
Unprompted review
Reply from Gurugo
Hello!
We’re very sorry to hear about your experience. Please note that all payments on our platform require explicit confirmation from the user, and additional charges should not occur without consent.
If you experienced unexpected charges, we’re ready to review your case individually. Please contact us at info@gurugo.online
, providing the email used for the purchase and details of the transactions. We will carefully check everything and provide clarification or assistance.
Our goal is to ensure a safe, transparent, and fair experience for all user
GURUGO IS FRAUD. DO NOT GIVE THEM YOUR CREDIT CARD
They will will sell you 1usd or 4.99usd program and as soon as they get your credit card details they will charge more. Mine was 35usd and 99usd. They didn't confirm first before they charge. And they wont refund. Any of victims here. Please go to gurugo.online in Instagram and report them as fraud/scam. Hopefully no more victims.
28 December 2025
Unprompted review
Reply from Gurugo
Hello!
We are very sorry that you feel this way. Please note that all payments on our platform require explicit confirmation from the user, and no charges are made without consent. Pricing and subscription terms are displayed before completing a purchase.
If you experienced unexpected charges or issues, we are ready to help. Please contact us at info@gurugo.online
, providing the email used for the payment and the details of the transactions. We will carefully review everything and provide clarification or assistance.
Our goal is to ensure a safe, transparent, and fair experience for all users.
Warning: Unauthorized Charges and Scam Alert
I saw an ad on Instagram claiming I could try a course for just $1, so I decided to invest. To my shock, I was immediately charged for two additional courses of $35 each without my consent. My bank card had to be blocked immediately to prevent even more unauthorized charges.
On top of that, I never received any information on how to access the course, and despite submitting a complaint, there’s been no response or refund.
This is a complete scam. I strongly advise anyone not to buy anything from this platform, you risk losing your money and receiving no support.
26 December 2025
Unprompted review
Reply from Gurugo
Hello!
We are very sorry that you experienced this situation. Please note that all payments on our platform require explicit confirmation from the user, and all course costs and conditions are clearly displayed before completing a purchase.
To help resolve this issue, we kindly ask you to contact us at info@gurugo.online, providing the email used for the payment, the dates, and the amounts charged. We will review the transactions carefully and provide clarification or assistance as needed.
Our goal is to ensure a safe, transparent, and fair experience for all users of our platform.
Reply from Gurugo
Hello!
We are very sorry that you had this experience. Please note that all payments on our platform require explicit confirmation from the user, and no charges are made without consent.
If you experienced an unexpected payment, we are ready to help. Please contact us at info@gurugo.online
, providing the email used for the payment and the transaction details. We will review everything carefully and provide clarification.
This is a TRAP!! - a BIG trap!
I can only repeat what others have written already - stay away. I signed up for a small course $4,99 - and now they charged $99 from my card.
I wrote at once when I saw trhe mails, that "I have bought all these products", and I wanted them to refund, but no answer.
Stay away - be smarter than me. I normally always check Trustpilot, but I didn´t this time.
What a pitty :(
And don´t take their comment to my experience seriously (further down). No, they will not sort things out. They simply offer this and that for the mess. I have tried. But who is interested in anything at all from that company. Stay away!!!
20 December 2025
Unprompted review
Reply from Gurugo
Hello!
We are very sorry that you experienced this situation. We want to clarify that all payments require explicit confirmation from the user, and all prices and terms are displayed before completing a purchase.
To help resolve your case quickly, please contact us at info@gurugo.online
, providing the email used for the payment, the date, and the amount charged. We will review the transactions carefully and provide clarification or assistance.
This is a trap
This is a trap. Be extremely careful.
Once they obtain your financial details, they start withdrawing money from your bank account for courses you never authorized.
I only made a small initial purchase, and after that they began charging me for courses I never requested or approved.
Even after I sent a formal complaint and demanded a refund, they charged my account again the very next day for another course I never bought.
This is an abusive and deceptive practice.
I have reported the charges to my bank and am taking further action.
DO NOT BUY ANYTHING FROM THIS WEBSITE.
19 December 2025
Unprompted review
Reply from Gurugo
Hello,
We are very sorry that you had this experience. Please note that all payments on our platform require explicit confirmation from the user, and no charges are made without consent.
To help resolve your situation, we kindly ask you to contact us at info@gurugo.online, providing the email used for the payment, the dates, and the amounts charged. We will review all transactions carefully and provide clarification or assistance as needed.
Stay away from Gurugo Online Cheyenne
Stay away from Gurugo Online Cheyenne. Complete scam and fraud. The course I signed up for online, Ballet Basics, did not even exist. (following an ad seen on FB and Instagram several times) 2 days later they charged me $72 & claimed it was a subscription. Yeah? Subscription annually? - then I was told was monthly! Subscription for a whole bunch of lifestyle courses that I had absolutely no need of!! They then said this could be an annual subscription & finally a lifetime subscription for the $72. fuqqin'ell! They further added that t's&c's for a refund I had to try courses for a 1 month streak to then tell them if I didn't want the courses package. Notime did I ever click any agreement to any subscription by mistake - they are a total scam & not only that their few 5* reviews are obviously doctored/arranged by themselves in their own interests.
28/12/25 You replied to me as - I just want to ask you why other reviewers, independently to myself have expressed similar findings to myself. You behave like charlatans and fraudsters and still demand my money and my time. None of us have any confidence in you and will not waste time searching for what you did not deliver in the first place and for demanding money from us while withholding all upfront declaration that this was not a $19 one-off payment but tying us into a $71 monthly subscription. I got in touch with you within the cooling-off allowance of 14 days. Still, you attempt to do anything but cleanly and clearly refund amounts taken by fraud. Disgusting! I have no confidence and no wish to deal with you going forwards, unless you graciously change your policy and advertising.
7 November 2025
Unprompted review
Reply from Gurugo
Hello Cheyenne,
We’re very sorry that you’ve experienced difficulties and negative impressions with our platform. Please allow us to clarify the following:
Purchases and subscriptions: All purchases and subscriptions require explicit confirmation by the user. The price, duration, and terms of the subscription are displayed before completing the purchase. No charges are made without user consent.
Course accessibility: All courses on the platform are available for access. If you couldn’t find the course you were looking for, there may have been a misunderstanding, and we’re happy to help you gain access to the correct course.
Subscription type clarification: We can check your subscription and confirm whether it is monthly, annual, or lifetime based on your account information.
To resolve your situation, please contact us at info@gurugo.online
, providing the email used for payment and details of the charges. We will carefully review everything and provide assistance or clarification.
scammed into a subscription by…
scammed into a subscription by purchasing a $5 dollar course but was then charged for a subscription that was $99.
No chance of cancelling.
Absolute outrage! - avoid this company
7 December 2025
Unprompted review
Reply from Gurugo
Hello!
We’re very sorry to hear about your experience. Please note that all payments on our platform require explicit confirmation from the user, and subscriptions cannot be activated without consent. The course price and any subscription details are clearly displayed before purchase.
If you experienced unexpected charges or issues with your subscription, we’re happy to help. Please contact us at info@gurugo.online
with the email used for the payment and the transaction details. We will review everything carefully and provide clarification or assistance.
Our goal is to make every user’s experience safe, transparent, and positive.
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