Got suckered into an ad that popped on my feed of an interesting product at a reasonable cost that made it worth looking into. NO WHERE did it say anything about subscriptions. After buying the item... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I has a problem with them because they charged me for courses I didn't Buy, but I send an e-mail and they explained me the situation and gave me unlimited access for 6 months. I didn't get My money ba... See more
Company replied
I was very unhappy to be charged $89 “subscription fee” for a subscription I did not subscribe. I only purchased one cheap program to see if it was what they advertised. I found it boring and uninsp... See more
Charging without any notification! Charged almost 100 usd! Never confirmed anything Had to block card UPD: contacted by a company and problem remains. Even with clear description of right violat... See more
Company replied
2.3
Poor
143 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 38% of negative reviews
Typically replies within 1 week
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Seek help from your bank if you have been scammed
To anyone who has purchased a course only to be charged a subscription that was buried in the fine print...this strategy is illegal (it is called a subscription trap). As such, you can initiate a chargeback through your bank, meaning that your bank can retrieve your money for you. Even if the company is not adhering to consumer laws, the banks can force adherance.
Please note: you can also report to the Federal Trade Commission in America.
25 February 2026
Unprompted review
Classic bait-and-switch scam. Do not give them your credit card details!
Beware of GuruGo. Misleading ad - buy 1 course at 99 cents, but then they charge you 59 USD for subscription you never asked for. Their public Terms and Conditions (Section 6.2) explicitly state a 14-day money-back guarantee for courses. However, when I requested a refund for a $59 charge well within this timeframe, their customer support flat-out refused. They make up hidden "internal criteria" that contradict their own contract to deny refunds. This is a classic bait-and-switch scam. I had to initiate a bank chargeback and file a complaint with the Colorado Attorney General. Do not give them your credit card details!
23 February 2026
Unprompted review
Scammed
I bought a service for 1 USD and then low and behold I look at my bank account today and I've had 69 USD taken out of my account for something I didn't sign up for. I have sent an email and I expect full compensation.
23 February 2026
Unprompted review
Absolutely scammers!!!!!!!!!!
Absolutely scammers!!!!!!!!!!
Scammers!!!!!!!!!!
Do not purchase anything.
Bought a $1 course, just to try.
Didn’t even receive the correct one and have now been charged an additional $80 for something I definitely did not sign up for.
Refuse to give a refund despite my numerous emails.
Absolute fraudulent business!!!!!
Do not purchase!!!!!?
24 February 2026
Unprompted review
They charged me for subscription I…
They charged me for subscription I never sign for.
24 February 2026
Unprompted review
The support was very good and quick
The support was very good and quick. Thank you for your help
22 February 2026
Unprompted review
I bought a course on MFR for 1 dollar
I bought a course on MFR for 1 dollar. In some days I was charged 59 dollars and I even didn't know about it at all. When I asked to return my money back, they said that I have to do this training, tal to curators and so on. But they didn't tell me about these conditions when I paid. They are just scammers!!! SCAMMERS!!!!
23 February 2026
Unprompted review
I received prompt replies and solutions…
I received prompt replies and solutions to my problem . Polite and timely response - excellent service from Sofia .
20 February 2026
Unprompted review
Scammers!!!!!!!!!!
Scammers!!!!!!!!!!
Do not purchase anything.
Bought a $4.99 course.
Didn’t even receive the correct one and have now been charged an additional $100 for something I definitely did not sign up for.
Refuse to give a refund despite my numerous emails.
Absolute fraudulent business!!!!!
Do not purchase!!!!!?
9 February 2026
Unprompted review
Complete Fraud!!
Complete Fraud!!! Charged for the subscription that I have never ordered or asked for! Didn’t answer any of my mails and didn’t give any refund! Cheaters!
I wrote two mails to them - none of them was answeres!
22 January 2026
Unprompted review
Reply from Gurugo
Hello Alona,
We’re very sorry to hear about your experience and understand your frustration. 🙏
Please reach out to our support team at info@gurugo.online
with your account and purchase details. We will review the situation carefully and do our best to help clarify any charges and resolve the issue.
Your feedback is important and helps us improve transparency and customer support.
SCAM
I was charged a subscription over 80 EUR after only purchasing one class 2-3 days ago. I was having trouble accessing the materials I bought and never started any other course. I contacted them immediately after my card was charged for subscription but they refused to refund me. I didn't see the subscription to the platform could be unchecked when purchasing the 1 course.
Your invitation to contact your support team is meaningless since I did that immediately upon being charged and your feedback was it was my fault for subscribing.
22 January 2026
Unprompted review
Reply from Gurugo
Hello,
We’re very sorry to hear about your experience and understand your frustration. 🙏
Please know that our support team is always here to help clarify any issues regarding subscriptions and charges. If there was a misunderstanding with the subscription options at checkout, we encourage you to reach out to our team directly at info@gurugo.online
, providing your account details and purchase information so we can review the situation and assist you promptly.
We appreciate your feedback, as it helps us improve clarity around subscriptions and billing.
Misunderstanding excellently resolved!
I have had the most prompt and generous support from Gurugo and cannot fault their efforts to quickly resolve a misunderstanding on my part that I had. Highly rate their service. Very much looking forward to working through the various courses etc that they offer⭐️⭐️⭐️⭐️⭐️
22 January 2026
Unprompted review
Reply from Gurugo
Hello,
Thank you so much for your wonderful feedback! 🌟
We’re delighted that our team could promptly and effectively resolve the misunderstanding, and that you felt supported throughout the process. Your kind words mean a lot to us.
We hope you enjoy exploring all the courses and making the most of the learning experience. We’re always here to help along the way!
Compensación
I has a problem with them because they charged me for courses I didn't Buy, but I send an e-mail and they explained me the situation and gave me unlimited access for 6 months. I didn't get My money back, but at least I got a compensación.
21 January 2026
Unprompted review
Reply from Gurugo
Thank you for sharing your experience and taking the time to leave a review.
We are sorry that you initially experienced difficulties with the charges – we understand that such situations can be frustrating. At the same time, we are glad that after contacting support, we were able to clarify the situation in detail and offer you a compensatory solution in the form of extended access.
We appreciate your feedback and hope that the provided materials will be useful and meet your expectations. If you have any questions or need assistance, our support team is always available.
I bought a guasha course for 4.99…
I bought a guasha course for 4.99 dollars. Suddenly, the company has charged me for another 2 courses that amounts to 70 dollars. Afterwards I have unsuccesfully tried to get a refund. Since January 9th, they claim that I have to do 21 days of lessons and prove print screens and feedback and furthermore in order to get a refund. And they change this every day. In the beginning it was 14 days out of 21 days. Yesterday it was 21 days out of 30 days from purchase.
This is a fraud company. Be careful. It is a scam. Today I cannot even enter the homepage.
They charge you money for courses that you did not even order. Stay away from this company. They do not answer their emails either.
1 January 2026
Unprompted review
Reply from Gurugo
Hello,
We’re very sorry to hear about your experience and understand your frustration.
Please know that all charges on our platform are tied to a confirmed purchase by a registered user. Access to any course or subscription is only granted after the user explicitly confirms the purchase. There are no charges made without consent.
If you have experienced unexpected charges, we want to help you resolve this. Please contact our support team at info@gurugo.online
We will review your case individually, clarify the situation, and assist with any options available. Our goal is to provide transparent and fair service to all users.
Complete scammers
Complete scammers. AI content and hidden non-refundable "add-ons". Avoid at all costs.
20 January 2026
Unprompted review
Reply from Gurugo
Hello,
We’re sorry to hear that your experience led to such concerns.
We want to clarify that all content on our platform is created by professional instructors and practitioners. While digital tools may be used to enhance the learning experience, the programs themselves are real, carefully structured, and designed to provide practical value.
All purchases and any additional options are presented during checkout and require explicit confirmation from the user. No charges are made without consent. If you have experienced unexpected billing or have questions about your account, we encourage you to contact our support team at info@gurugo.online
so we can review your case individually and provide clarification or assistance.
Sofia was patient and informative
Sofia was patient and informative. I don't like your policy and user experience in your offers, but Sofia was great.
18 January 2026
Unprompted review
Reply from Gurugo
Hello Jelena,
Thank you for your honest feedback. We truly appreciate you sharing your experience.
We’re glad to hear that Sofia was patient, clear, and helpful. At the same time, we take your comments about our policy and user experience seriously. Feedback like yours helps us identify where improvements are needed, especially around clarity and ease of use.
She was awesome and turned a bad…
She was awesome and turned a bad experience into a good onee
18 January 2026
Unprompted review
Reply from Gurugo
Thank you for your kind words! 💙
We are very pleased to hear that the overall impression was positive.
Thank you for sharing your experience!
Seems like I'm not the only one
Seems like I'm not the only one. I just had a $99 attempt on my card after purchasing a $1 course 3 days ago. Didn't know what the $99 were from so I Googled and then went to my email, so now here we are. You guys are scammers.
Today is Jan 21 and they just tried again to charge $99 on my card. Whatever you guys are doing, cancel me. I tried requesting a password to log in to cancel and you guys can't send a link because you don't recognize my email address...meaning I don't have an account with you.
And the email address is the only one I would use. So I did not use a different email address.
16 January 2026
Unprompted review
Reply from Gurugo
Hello Rosalind,
We’re sorry to hear how upsetting this situation has been, and we understand why it caused concern.
We’d like to clarify that subscription charges are only associated with an account created using a specific email address during checkout. If our system does not recognize the email you’re trying to use, it usually means the purchase was completed with a different email (for example, due to autofill or a typo at checkout).
We do not process charges without an active account and confirmed subscription. There is no intent to charge users without authorization.
To resolve this as quickly as possible, please contact our support team directly at info@gurugo.online
We take these concerns seriously and are committed to resolving them promptly and transparently.
I was very annoyed with gurugo
I was very annoyed with gurugo. I signed up for $1.00 and got charged 3 lots of $24.90 at the same time.
It's not a good site to use.
I want my subscription cancelled and the money refunded since it is shown that if you don't find it any good you can get your money back within 21 days.
15 January 2026
Unprompted review
Reply from Gurugo
Hello,
We’re sorry to hear that this situation caused you frustration, and we understand your concerns.
All charges on our platform are made only after confirmation during the checkout process, and information about available options and subscription terms is displayed before payment is completed. That said, if something was unclear or you believe the charges do not reflect your intention, we are absolutely ready to review your case individually.
Please contact our support team at info@gurugo.online
Regarding the 21-day guarantee, each request is reviewed according to the applicable terms, and our team will provide you with a clear explanation and available options after checking your account.
We value feedback and aim to resolve issues respectfully and transparently. Thank you for bringing this to our attention.
Fraudulent
Stay away. They will loot your card. Also its complete AI content. No one to regulate such scammers
15 January 2026
Unprompted review
Reply from Gurugo
Hello,
We’re sorry to read your comment and that your experience led to such a strong impression. We want to clarify that all content on our platform is created and curated by professional instructors and practitioners. While we may use modern digital tools to enhance learning formats, the programs themselves are developed by real experts and are designed to deliver practical value.
All payments are processed only after user confirmation, and no charges are made without authorization. If you experienced unexpected billing or have concerns about your account, we strongly encourage you to contact us directly so we can review your case in detail. You can reach our support team at info@gurugo.online
— we are always open to dialogue and ready to assist.
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