Grocery Walmart Reviews 

I ordered some items from Walmart and they gave me a window to pick From for delivery. My items were supposed to get here today between 8 and 11 am this morning and now they’re telling me delivery is at 8 pm. I haven’t even received the item yet, but that frustrates me especially when I have a project to do and today is a great day to finish it dreadful

I ordered online through Walmart's website several days ago, ordered 06/09/26 and I still haven't received some of my grocery items and I guess it has something to do with my order split in two or three not by choice. Walmart uses a third party delivery called Spark and apparently if your tip is absorbed on the first delivery then that means that leaves no tip left over for the rest of the delivery, so, apparently Spark will pick and choose where the tips remain in other orders. If there is no tip then you don't get it delivered and it gets taken back to the store and Walmart will refund you, and if you're lucky they will be so kind and deliver the rest of your goods, according to the Walmart email I received there was an attempt of delivery however I was home at that time in the front yard doing yard work and I was also expecting an Amazon delivery I did receive my Amazon delivery however I didn't get my Walmart delivery, so basically I witnessed there was no delivery attempt that was a flat out lie on behalf of the Walmart delivery source Spark, nightmare experience, I will never again use WalMart delivery!

Just an FYI for anyone doing online grocery orders with walmart, use a credit card if possible, and try not add additional items after your order's made. I added 3 items I'd forgotten, and ended up with over $1000 in temporary holds for groceries totaling $60. Thank God I was using my cc instead of debit because I'd have been screwed. I actually called the banks fraud department when I saw the purchases on my cc account. They were so much higher than order I didn't even register that was the problem until I looked at the transaction history for that specific order. This is ridiculous because of how badly it could tank someone for the week they're unable to access their money. Not to mention other bills bouncing the mean time. I ended up just canceling the order, so hopefully it all clears off my account soon.

I order from the Walmart delivery service and apparently,,Walmart contracts a third party for deliveries . Twice, I’ve had over 2/3 of my orders missing on delivery and had to put in for a refund. This last time, the driver didn’t deliver most of my order. I’m guessing it went to someone else. I had to call for a refund. Now, because there were so many items missing from that one order in a short period of time…….walmart has flagged my account for too many returns. Returns due to non-delivery is not my fault and my account should not be punished for this. I called Walmart CS and they said to email account review. I sure wish another variety store would come along and give Walmart some competition. Their CS stinks.

Website issue: After ordering groceries to be delivered, it said the Cart was Empty. I reordered and the same thing happened. Reordered and it went through. I got a TRIPLE ORDER ! Also asked for 'light' bags as I'm a senior and lifted it and bag tore because of the weight!!! Called Customer Service 3 times without a result. One guy wanted me to bring them back (on a walker)! I don't mind paying for one order, but no resolution!!!!!!!!!!!!!!! I'm switching to Raleys and Safeway!!!!!!!!!!!!!!!!!!!!!!!!!

This company [along w/ so many others] could improve by simply not outsourcing all customer service when receiving your grocery deliveries. That said, I only gave 2 stars because I have to admit that the convenience was a plus. However, oftentimes, that "convenience" turned into disaster. We've had our deliveries delivered to wrong doors twice ($200-$400-dollar orders) and we've had them just dropped off at the front of a gas station. ? Apparently, I am not the only 1 who's experienced this according to other reviewers. OUR #1 DISAPPOINTMENT: We have been members since 2024 ish and have the ability to notice what we're spending anf exactly the cost per item, per order.....**anything we purchase more than twice, will go up in price significantly. This is something I have reached out to their customer service about and they agreed our prices were increasing more than the usual fluctuation and that I'd hear from someone to come up with an agreed upon solution. I never heard from anyone. I tried again. Same thing, never heard back once escalated. We were paying the annual subscription - supposedly saving half the cost by paying up-front ..the $ gets recovered by Walmart one way or the other. We didnt do enough orders under $35 and rarely used shipping...so, they were just taking advantage of us. It was obvious that we were relying on them for groceries everytime and were probably easy target to increase our prices since we were locked in for a year. The increases, though.... we've placed orders elsewhere for the last 2 or 3 orders and eventhough they are actual local grocery stores & have fees, taxes, delivery fee...we still were saving money versus our paid "free delivery" walmart plus subscription. It was very sad. I also logged out of my wm account, cleared my cache and storage and did not sign back in - just to see if prices were different for NON-WALMARTPLUS customers, they were. At least for us. Any specific item we bought consistently, would go up. For about a year I sat back and observed to be sure it wasn't fluctuation or inflation, but by that point, the evidence was irrefutable. We were paying much more per order. We went from placing 2 orders a month to only being able to place 1 "big"ish one, and even the order screen where it says "You saved a total of ___ on this order using Walmart +" was a fraction of the amount it used to quote us. It used to say $20-30 per order, now it says something like $7-8 dollars an order. No matter what other service we use [instacart, doordash, etc) we saved more the last few months. Thankfully, my current year will end very soon. I doubt there's anything I can do about all that extra money we paid and Walmart's own customer service agreed we paid , but you live n learn. I suggest paying for no more than 1 year. Or doing monthly if you decide to go with them anyway. Your prices will stay the same for about 6 months, then start increasing bc they think you don't notice.

I don't usually leave bad reviews but this one is well deserved Unfortunately my insurance company they have where you get fresh values items and stuff and this is the second month in a row that I've ordered from my insurance company for their fresh values and unfortunately they go through Walmart of course. Walmart has to be one of the most incompetent delivery places there is they'll tell you that your product is on the way after 4 days and then they send you an email because that's the only way they communicate with you that they attempted to deliver it and that they couldn't get into the building which is bull. So it's a fob entry all they have to do is call me when they get here they don't I don't want to sit outside all day waiting for them so they have a phone number to call me as soon as they arrive which they refuse to do so I call my insurance company and ask him what's up. I'm told that their delivery driver had a family emergency and that I would have to reorder my items imagine that. I'm not reordering anything they need to deliver the product They said they were a half hour away and all the sudden it never came what is up with Walmart now when I call back today because they were supposed to deliver today they took my orders split in half is what they did so another box was supposed to come today well I didn't get the one yesterday and they didn't even contact me today so I called my insurance again. I'm told that they are going to deliver the second item the second half of my order in other words but the first half they don't have a truck to deliver it so they recommended I cancel it which means I'm going to have to pay shipping that's the reason I ordered so much canceling is only going to cost me more money because of shipping to order it again the combined order together made up enough where it didn't cost me anything for shipping I can't understand Walmart Get out of the delivery business if you can't handle it just because it's a fob entry that doesn't mean that you cannot deliver You can people live here you can't leave it on the porch people will steal it I am tired of this this has happened 2 months in a row and I've had it I'm going to see if my insurance company will change to a different store or let me order from a different store Walmart sucks we'll see what happens tomorrow if I actually get my package which I really doubt cuz they're incompetent Just saying I'm pissed !! Very pissed !

Ordered from seller lafuge on walmart.com item shows in transit running late then nothing. Contacted seller twice NO reply and walmart refused to refund my purchase. BEWARE SELLER LAFUGE..It is out of China ( of course not mentioned until I researched) they STOLE MY MONEY and walmart doesn't give a crap.

Driver LaRena left the item outside my delivery address. Its obviously a Mall and the stores were closed on Sunday at 6:22pm. When drivers are made responsible for bad deliveries the reviews will improve. Then you can't claim anything for 48 hours.
No wonder amazon is as big as it is!!

Delivery was made to the wrong building. Person with torn ACL had to walk over 500 yards to get the package. Address was clearly marked on the box

The Walmart app is the
Worse app ever. You try to order food and there are constant technical problems, so it takes forever for you to order food.if you finally get it to take your order.. then I've ordered items and did not receive them so I had to call the 1 800 number and I have to wait up to 10 business days to receive a refund. They also decide to fed ex an item , so you have to wait the next day to receive your item. Paper plates? Really, the store could not give me paper plates on time. Today it was 4 cans of tuna fish which they decided to fed ex it to me tomorrow. So now I can't have tuna fish today as I planned. I have to wait again for a fed ex delivery. Im done with Walmart food delivery. It's been nothing but problems with Walmart and it's not worth the aggravation.

Ordered flag bracket for Memorial Day one day before because site said it would be delivered day before?
Just cked tracking. Package is on hold for 4 days ?
Stated waiting for bank to clear charge of 20 dollars
I changed on a visa
Bullshit
No more Walmart on line for me

There selection is great I always find what I need

Associates always help me to find a product and cashier was very friendly, helped me to pack my groceries and immediately helped the next client. Thanks

I ordered a Premade pie and they packed it SIDEWAYS so I got a box full of pie filling and a sticky pie crust in a tin. WHAT KIND OF MORON PACKS A PIE SIDEWAYS?!?!

HORRIBLE delivery experiences. Dont show up and lie that they could not get access. Customer Services promises are not kept. STAY AWAY!!!

I have been a loyal supporter of Walmart for over 20 years, but that is about to change. I have been using Walmart's FOOD DELIVERY SERVICE for approximately 12 years. It used to be excellent; any spoiled food would be credited immediately. However, about 16 months ago, Walmart has become surprisingly stingy and is now asking customers to return expired or bad food to the store in order to receive a credit. This is a strategy Walmart has adopted to make returns more challenging or even impossible for customers to get credit for their spoiled items. Who has the time these days to keep bad food in their refrigerator or freezer and wait to return it when they can? It is very low and unethical for Walmart to refuse to refund your money in this way. I have been spending an average of $900 to $1400 monthly, but that amount has significantly decreased if they do not improve their practices. Be cautious if they do not improve their practices. Be mindful of where you shop these days.

For example, Walmart requires me to bring the old brown salad back to the store in order to receive a refund.
Thank you all (AG).

Update Walmart returned my funds only to take money right back out, i registered the charge as fraud with my bank, anyone know how i can get my money from Walmart as it seems that they can do what they like as they have zero consequences
BEWARE: @WalmartCanada Delivery Service – Zero Accountability
I’m posting this as a warning. I ordered my groceries online for delivery today. The driver showed up only to tell me he mixed up my order with someone else’s and delivered mine to the wrong house. He told me he’d be back in a few minutes, then called to say the other person had already opened my packages.
I waited 2 hours for a resolution that never came. Since then:
Help Chat: Told me to "wait until tomorrow" and disconnected.
The Store: Passed me to an "online department" that hung up.
Customer Service Line: Told me they can’t cancel or refund because the driver still has the order "out."
The Bottom Line: Walmart is holding my money for their error. They refuse to refund me until the driver returns the items, which he hasn't done. Now I’m expected to wait 10 business days for a refund while I scramble my budget to buy food they never delivered.
As a monthly subscriber, I expected much better. This is unacceptable. I will be filing a BBB report and a complaint with Service Alberta today.
Please share this—don't let them do this to someone else. #WalmartCanada #CustomerService #ConsumerRights

No prices on some grocery items.
Price changes almost daily.
Unfriendly staff in general.
Self check worst I've seen in my life and unfriendly self checkout staff who most of the time don't know what they doing.
Long checkout lines while the self check out is empty with and no manager in site to open it.

Driver put items on my porch. I yelled at him. He shoved my by my shoulder then when I closed the door he stole the groceries. Don't ever order delivery!!!