Grocery Walmart Reviews 

I have always had a good experience with Walmart Grocery. Whether it was a pickup or delivery they have always been nice and accomadating. There have been a few instances of forgotten items or expired, but they have always corrected it. Overall good experience.

Walmart ➕️ is fine if you never have a problem. If there is a problem the level of customer service is equivalent to that of the soup nazi. No customer service for you! They don't even pretend to care.

I wish I had read these reviews before becoming a member. I've had 6 deliveries so far. I have had to ask for a refund 6 times because of out of date or missing products. The last straw was the moldy bread they sent. I get the feeling they send old food to be delivered, give a refund and then write it off. It is not worth the money. I'd rather spend half a day driving and shopping than to continue getting this delivery service. If you haven't signed up, don't!

I no longer shop online with Walmart and almost everything they sell is online. A year ago about a rug washer from him and was supposed to be delivered I get a notice that it was delivered when outside it wasn't there. But the lady from there showed me how to look at FedEx where they delivered it to completely the wrong house and not even the right package. Walmart has totally refused for over a year to give me a refund and tell me it was outdated now Walmart you suck I am so scared to buy online because of you thank you you are the worst company I try to avoid you in many ways. Do not trust Walmart with anything being delivered

My experience with Walmart delivery service has been a nightmare. The delivery company Walmart contracts out to, the people who make the deliveries, seem so incompetent. They are unable to locate my house with their GPS. I have no problem with Amazon, or any other delivery service company delivering to me. It's not like I live out in the country side, or anything complicated. They straight up SUCK, period. I've given Walmart several different chances to fulfill a delivery order, and they fail every time. I will NEVER order anything again to be delivered by Walmart. **Their other services are excellent. like grocery pickup.

They always seem to give you the stuff no one else would dare buying. Dont ever buy meat/produce from walmart delivery. They also always seem to need to make substitutions.

Delivery was excellent for awhile...has NOT been good lately. I have ordered frequently and tip well. Not happy with them anymore. I will stick with DoorDash and 9ther stores.

Canceled my w+ membership and was still charged. Now im out 98 dollars I didn't have

Keep getting delay notification. Tried to cancel but they send a sorry already in system.

Walmart Home delivery sounds great if they actually deliver. I have to say Walmart is the only organisation that I order something and I don’t receive it. REPEATEDLY. Substitutions are a joke. I guess they think people have nothing better to do than to sit around and wait for a delivery that never comes.

Way too many times they would say my items were delivered, but not to where I lived. Amazon does much better

I ordered a Fitbit watch band the stretch fabric. The problem wasn't in the product, the problem was with the customer service representative, who was rude and dismissive. I was told the item would arrive on Sunday at the end of the day per the website. I held up my entire day awaiting for my order to arrive. When I called the customer service the following day I learned my order was shipped to a address that did not exist and that theY could no longer find the order or locate the order using the tracking number via the app or talking to the representative. The representative failed to add a note to the order with THE updated address. He had no emotion and begin to argue with me and I asked for the tracking number. He argued me into circle and failed to provide the information, locate the item in the state. If Anyone can tell who else I can call to get results I will. DO NOT USE WALMARTS ONLINE ORDERING IT'S UNRELIABLE and fraud!!!!!!

The delivery individual behaved in a rude manner while asking for the resident in this independent living community. This writer explained that staff do not deliver items directly to residents’ doors. Before this writer could contact the resident to meet him in the lobby, he placed the bags on the floor near the mailboxes and stated, “They come get their mail, don’t they?” This behavior is unacceptable, as it demonstrates a lack of respect and consideration for elderly residents.

Used it for the first time since I bundled peacock streaming with walmart plus. 24 hours late and the made an unacceptable substitution.
Add to it the tipping and $35 minimum for shipping and that is the last time I will use it.
Shame on Walmart.

I just switched to Walmart because my other online grocer did something to their site re "security" that I, as an honest regular customer could not solve and after promises they didn't come up with, I decided to try Walmart. Was I pleasantly surprised! The site offers a view of the item, the price clearly stated, a range of items and the delivery is easy, more inexpensive and right up to my door on the second floor by a cheerful, tidy deliverer. What I love most is that any time until my delivery even up to the day, I can add items. Wow, I will never go back to the "other" store.

Here my budget stretches. I can afford good quality groceries for my family.

Walmart does not follow the membership benefits. I joined when an illness severly impacted my mobility. The produce quality i would rate as often unusable. It’s arrived in various states of decay. Today my order was delivered reeking of cigarette smoke. Even the packaging of each item smelled heavily of cigarettes. Although for the time and day you choose for delivery states there is no delivery charge, the contracted delivery service charges me $9.99 in addition to an optional tip. So essentially it’s not free delivery even though you are charged a yearly membership fee. The membership benefits state free pickup for returns with a membership. Today, when completing a return for food items reeking of cigarette smoke from the delivery driver, the app told me I had to take all the cigarette smoke damaged food items to Walmart myself for a refund. There was no free pickup for return of the items. The only safe items to order are non food items but it’s a gamble if they will actually be in stock. I’ve made a delivery order with the service showing the driver less than a mile from my home only to have the driver turn around and not deliver. I’ve used Amazon delivery for fresh produce numerous times. When the Walmart membership expires, the most sensible choice for a grocery delivery service for me will definitely be Amazon. So in short, my bad experiences on repeated occasions have been decaying produce, Walmart stating false and deceptive membership benefits, and the delivery service not requiring drivers refrain from smoking and charging an additional $9.99 fee of their own in addition to requesting a driver tip.

I placed a grocery pickup order on April 7,2026, at the DeSoto W Parkerville road Neighborhood Walmart. I was billed twice with two different amounts for the same grocery pickup order. The first charge and the correct amount of $84.97 and another charge of $92.63. I called customer service and after going through the automated system to reach a human I was told it would take up to ten days before my money will be refunded to my account. I want to warn consumers and express my displeasure with Walmart.

Always missing items! They need to hold the drivers accountable because it happens way too often. I’m sure the drivers are keeping items they want and that is unacceptable. Then Walmart will give you a hard time to get a refund for the item you never received. Horrible and it’s getting worse.

I ordered 2 TV remotes and one of them doesn't work. when I called the service number, made matters even worse.Could not help me. She was so stupid and rude!this happened 6:28 4/6/26