GoSimpleTax Reviews 

2,808
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 393 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service easy to use, straightforward, and highly efficient for their tax returns, often describing it as stress-free and intuitive. Many appreciate the excellent customer service, noting helpful and professional support with quick response times. The platform's user experience is frequently praised for simplifying a complex process, especially for non-UK residents. However, some people were dissatisfied with aspects of the website's design and clarity, noting that the interface could be more up-to-date, that certain dropdown boxes or pages were unclear, and that more upfront explanations were needed for complex issues.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the software clear,... See more

Website

Clients share ambiguous opinions on the website, with many finding it easy to use, well-laid out, and simple... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the prompt, helpful, and patient... See more

Service

People report positive experiences with service, with many customers praising its ease of use and efficiency... See more

Response time

Users describe positive interactions with response times, with many appreciating the prompt and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simple, cleat and reliable to use for landlords self assessment tax return when living overseas. This is my 3rd year of using it. It saves, totals and keeps all the data while you are completing the r... See more

Company replied

Rated 5 out of 5 stars

I live in Aus and was late with return not understanding I need to account for only house in the UK even though not investment … also had a half of the financial year in England without income. As hal... See more

Company replied

Rated 5 out of 5 stars

As always, very easy to complete the tax return via the Gosimple tax portal and submit to HRMC, good hints too. One suggestion would be to change the colour coding from red and green for those of us... See more

Company replied

Rated 5 out of 5 stars

I have been using Simple Tax for around 8 years to file my tax return. It is intuitive and easy to use interface. The option to copy pages from one year into the next coming year is helpful and speeds... See more

Company replied


Company details

  1. Tax Preparation Software
  2. Software Company
  3. Tax Preparation
  4. Tax Preparation Service

Written by the company

HMRC recognised, GoSimpleTax is an easy and accurate way to calculate and submit your self-assessment tax return. GoSimpleTax performs hundreds of double checks, and lets you know which savings you may qualify for. Enter any relevant income & expenses into GoSimpleTax, and the software will highlight any issues or errors, to help ensure your tax return is 100% accurate. When ready, click submit to directly file your return to HMRC.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.5

All reviews

(2,808)

377 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredibly easy to use the web version

Incredibly easy to use the web version. Struggled on the mobile but when I contacted the support line the staff were so quick to respond. I would highly recommend to register your self assessment and capital gain tax with go simple tax.

18 May 2026
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Reply from GoSimpleTax

Thank you for your kind review Sezer, glad the team were able to help you.

Rated 5 out of 5 stars

Great customer Service

First time using Go simple. The software for first time use was fairly easy to use. The couple of questions I did have were answered very quickly. Excellent customer service

17 May 2026
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Reply from GoSimpleTax

Thanks for your kind review Louise, and pleased the team were able to help you so quickly.

Rated 4 out of 5 stars

Very easy to complete tax if you live…

Very easy to complete tax if you live overseas and have a rental property in another country. My only issue - it would be nice to have more info about the overseas residency page and whether this needs to be completed or not. So far, I've left it out and had no problems.

19 May 2026
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Reply from GoSimpleTax

Thanks for your review Susie - there is a lot of onlne help available here: https://support.gosimpletax.com/portal/en/kb/gosimpletax/general/sa106-foreign-page/page-f1 - however, we don't offer tax advice so whether or not you need to declare income depending on where it is generated is one for your accountant.

Rated 4 out of 5 stars

Good coverage of all the issues.

Good coverage of all the issues.
Could do with more upfront explanations of more complex issues: Had to ask google how GoSimpleTax deals with xx or yy issue and they told me where to look on your site and how to do it!

19 May 2026
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Reply from GoSimpleTax

Hello Mike, thanks for your review - there is a lot of online help available at https://support.gosimpletax.com/portal/en/kb/gosimpletax/general - Google is probably as good a resource as any to find out what you need though!

Rated 5 out of 5 stars

Quick

Quick, easy to complete useful links to the SA100 form to explain and associate each part to the forms various boxes to complete

9 May 2026
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Reply from GoSimpleTax

Thank you for your review

Rated 5 out of 5 stars

Simple and reliable to use

Simple, cleat and reliable to use for landlords self assessment tax return when living overseas. This is my 3rd year of using it. It saves, totals and keeps all the data while you are completing the return, alerts you to any potential errors and upload to the HMRC website is completed without a hitch. You can also switch between current and previous years’ returns very easily

16 May 2026
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Reply from GoSimpleTax

Thank you for your kind review Janet. Pleased you found it simple to use.

Rated 5 out of 5 stars

Simple and intuitive to use…

Simple and intuitive to use complimented with ready access to GST guidance for questions or issues that arise

8 May 2026
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Reply from GoSimpleTax

Thank you for your review Ashley and we're pleased you found the software easy to use

Rated 5 out of 5 stars

Ex pat issue

The system copes with my basic tax return but as I relocated to another jurisdiction I was pleased to find it had a schedule which dealt with 'split residence'

8 May 2026
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Reply from GoSimpleTax

Thanks for the review Brian, and glad we could keep you as a customer now that you've moved!

Rated 4 out of 5 stars

It has a fairly intuitive UX with a…

It has a fairly intuitive UX with a clear tax calculation summary page and an easy submission to HMRC.

I will be using it again.

7 May 2026
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Reply from GoSimpleTax

Thanks for your review Doug and happy you found it easy to use - see you next year!

Rated 5 out of 5 stars

Stress-free tax returns

Easy, user-friendly software and very good help available if needed. Took the stress out of doing our tax returns.

30 April 2026
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Reply from GoSimpleTax

Thanks for your review Amanda, and glad we could reduce your tax stress!

Rated 5 out of 5 stars

Simple

Simple. Easy process

14 May 2026
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Reply from GoSimpleTax

Thank you for the review Justine, pleased you found it simple to use.

Rated 5 out of 5 stars

Very easy to use

Very easy to use, and any queries are always answered promptly and efficiently. Staff are friendly and knowledgeable.

7 May 2026
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Reply from GoSimpleTax

Thank you for your review Anna, and we're pleased you found the support team helpful.

Rated 5 out of 5 stars

I needed to use the software for FIG

I needed to use the software in order to claim tax relief under the FIG regime. First time user. I was able to complete and submit the return with relative ease. I made a few errors which were flagged by HMRC. I needed to use AI to have the errors explained in simple language. Accepted by HMRC on third try.

12 May 2026
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Reply from GoSimpleTax

Thanks for your reply John and pleased you found the software easy to use.

Rated 4 out of 5 stars

It was easy to use and was very helpful…

It was easy to use and was very helpful overall. Brilliant that I was able to send it to HMRC via the system. The reason I gave 4 stars was because there was a lack of helpful promts to explain various questions on the forms

11 May 2026
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Reply from GoSimpleTax

Thanks for your review John and pleased you found the software helpful. I will pass you other comments on to the team.

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