Jordan Devereux made such a pleasant surprise upon delivering my goods from Wickes . Very efficient and helpful to offload and assist in transporting up a few steps with 25kg bags of cement , whi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Excellent service. Bang on time and easy to track on the booking site via Wickes. Economical same day delivery within 3 hours of ordering. Daniel the driver was very helpful in lifting 200 kilos of... See more
Company replied
Thank you to Daniel Marshall for accepting my job, especially considering it was quite a distance away. When I initially called him, he was superb reassuring me that he was on his way and even check... See more
Company replied
What a brilliant service. Bought some items at Wickes in the morning and they arrived in the afternoon without any problem. The driver was lovely, fantastic attitude the items were in perfect conditio... See more
Company replied
Company details
Written by the company
Smart. Scalable. Same-day delivery. Gophr is a smarter, nationwide courier platform that connects businesses that need things delivered quickly, with professional local couriers...and then uses tech to help manage those deliveries for a better, more reliable experience.
Contact info
United Kingdom
- hello@gophr.com
- gophr.com
4.7
Excellent
2K reviews
Replied to 86% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Gophr
Hi David,
Appreciate it — thank you.
Gophr Team
Reply from Gophr
Hi Martin,
Glad to hear it — thank you.
Gophr Team
Super quick delivery at a reasonable…
Super quick delivery at a reasonable price.
Used Gophr a few times now via Wickes for various materials. Gophr will deliver your items same day for £10, which is great value as next day delivery is £4. So a small uplift to get your items quickly!
26 March 2026
Unprompted review
Reply from Gophr
Hi Mike,
Great value and great service — that's what we aim for. Cheers for spreading the word!
Gophr Team
Gophr driver reported to the police
I am having to report the driver Mohamed Mansour to the police. He insisted I sign before handing over the items, and when I asked to sign after he actually delivered, he left the delivery on the street FAR FROM MY HOME. He then REFUSED to allow me access to my property while I tried to carry everything myself.
This felt intimidating and unprofessional.
It’s also unreasonable that I’m required to create an account just to contact the company about an issue—especially when I didn’t choose to use their service.
After this experience, I would not feel comfortable ordering from a company that uses Gophr.
26 March 2026
Unprompted review
Reply from Gophr
Hi Justine,
We're sorry to read this. Being left on the street with your items and feeling unable to access your own home is completely unacceptable - this should never have happened. We've raised this with our fleet team and have been in touch directly to speak with you.
Gophr Team
Charles Perkins did a great job today
Charles Perkins did a great job today. Fast, polite and helpful.
25 March 2026
Unprompted review
Reply from Gophr
Hi Michael,
Great to hear Charles delivered on all fronts. Thank you.
Gophr Team
Efficient and quick delivery with…
Efficient and quick delivery with friendly driver. Great!
25 March 2026
Unprompted review
Reply from Gophr
Hi Graham,
Glad it all went smoothly — thank you.
Gophr Team
Very efficient and friendly service
Very efficient and friendly service! Highly recommended!
21 March 2026
Unprompted review
Reply from Gophr
Hi Julia,
Appreciate the recommendation — thank you!
Gophr Team
My man Robert Mehedinteanu did…
My man Robert Mehedinteanu did fantastically! Thank you for the incredible delivery man!
21 March 2026
Unprompted review
Reply from Gophr
Hi Alec,
Sounds like Robert did a brilliant job. Thank you!
Gophr Team
Friendly and helpful
19 March 2026
Unprompted review
Reply from Gophr
Hi Sue,
Appreciate it — thank you.
Gophr Team
Tracking was great
Tracking was great. My delivery guy was so nice. First time having something delivered by this company. One of the best I have had.
19 March 2026
Unprompted review
Reply from Gophr
Hi Cat,
Great first impression to leave — see you next time!
Gophr Team
Jordan Devereux made such a pleasant…
Jordan Devereux made such a pleasant surprise upon delivering my goods from Wickes .
Very efficient and helpful to offload and assist in transporting up a few steps with 25kg bags of cement , which most would refrain from .
Polite manner and engaging in positive conversation is a rare quality these days , but Jordan possesses all these . What a lovely guy , an asset to anybody who employs him I’m sure .
Neal R
19 March 2026
Unprompted review
Reply from Gophr
Hi there,
What a lovely thing to say about Jordan. Thank you Neal.
Gophr Team
Reply from Gophr
Hi there,
Appreciate it — thank you.
Gophr Team
Reply from Gophr
Hi Steve,
Many thanks back — appreciated.
Gophr Team
Super fast delivery...and delivery man…
Super fast delivery...and delivery man was lovely
17 March 2026
Unprompted review
Reply from Gophr
Hi Jamie,
Glad he made a good impression. Cheers for this.
Gophr Team
Very pleasant and polite
16 March 2026
Unprompted review
Reply from Gophr
Hi Andrew,
Good to hear — thank you.
Gophr Team
Thomasz was on time and came to my back…
Thomasz was on time and came to my back gate where I wanted the pavers and compost to be delivered.
Thank you Thomasz
16 March 2026
Unprompted review
Reply from Gophr
Hi June,
Glad Thomasz got everything exactly where you needed it. Thank you.
Gophr Team
Reply from Gophr
Hi Lianna,
Friendly and professional — just how we like it. Cheers!
Gophr Team
Absolutely great service
Absolutely great service. Ordered and was here within the hour. Good communication and very pleasant guy. Thank you. Highly recommend
16 March 2026
Unprompted review
Reply from Gophr
Hi Karen,
Within the hour — that's what we're here for. Thanks for the recommendation!
Gophr Team
The order arrived in a timely manner…
The order arrived in a timely manner and there was no damage on the items, Ulisses made the job easy for me!
14 March 2026
Unprompted review
Reply from Gophr
Hi there,
Glad Ulisses made it easy for you. Cheers for this.
Gophr Team
Non delivery
Tried using Had delivery by 19-45 awaiting for an urgent project email me at 19-43 not coming we will deliver between 8-4pm next day
Had to stop the job and rearrange
Unacceptable and wouldnt recommend using by anyone
13 March 2026
Unprompted review
Reply from Gophr
Hi there,
We're sorry to hear this. Please get in touch with us at ops@gophr.com and we'll look into it straight away.
Gophr Team
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