Good Life Sorted Reviews 

259
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the assigned helpers are wonderfully kind, professional, and always arrive on time to assist with various daily tasks. Many individuals note that these supportive companions quickly become trusted friends who go above and beyond to bring joy and comfort. People appreciate how thoroughly the management team takes time to understand individual requirements and match suitable helpers accordingly. Reviewers emphasize that this wonderful service significantly reduces the stress of finding reliable home assistance. Consumers also highlight the regular check-ins from the approachable office staff, which ensures everyone feels fully supported.

What people talk about most

Staff

Consumers find staff to be exceptionally caring, friendly, and reliable, expressing deep satisfaction with... See more

Service

Customers expressed great satisfaction with the service, highlighting that helpers are exceptionally caring,... See more

Customer service

Users describe positive interactions with customer service, noting that people are easy to contact and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good Life Sorted to me are the best Company and employees I could wish for my mother, who isn’t the easiest of people and 100 years young. Jasmine was always respectful, on time and extremely helpful... See more

Rated 5 out of 5 stars

This has been a life saver for my family member. The care understanding and support is outstanding. Helping him stay in his home. The social Services care is very vague expensive and not understandi... See more

Rated 5 out of 5 stars

Goodlife sorted have made a big difference to our family. Mum has help several times a week from Joy & Teresa who are very reliable and trustworthy. They have given me their contact number and are... See more

Rated 5 out of 5 stars

I am really pleased that I went with Good Life Sorted, the Companion they allocated to me for my wife's care has been excellent. A mature lady who understands what is required and can entertain my wi... See more


Company details

  1. Home Help Service
  2. Home Help Service Agency
  3. Aged Care

Written by the company

Good Life Sorted provides affordable home help services and companionship to elderly people, enabling them to live independently at home. We connect friendly local 'Helpers' who have been vetted, trained and insured with older people to provide a range of services including cleaning and laundry, shopping and errands, meal preparation, medication reminders and transport. We currently operate across Dorset and Hampshire in the south of England.


Contact info

4.8

Excellent

TrustScore 5 out of 5

259 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(259)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

I arrange for my 88 year old mum

I arrange for my 88 year old mum to get some help as she had broken her collar bone.
She was at first a bit worried but after the first visit she was so happy and pleased with Ellie and now I dont think she would be without her.
Superb nothing is to much trouble.

6 September 2023
Unprompted review
Rated 5 out of 5 stars

Emma has made an incredible valued and…

Emma has made an incredible valued and change to our families life especially my mother
Emma is totally reliable kind and great sense of humour, my mother looks forward to her visits and sings her praises when she leave
Thank you so much

21 September 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding help for our Mother.

The help Good Life Sorted has provided for our Mother over the last year has been exceptional, we are truly grateful for high standard of bespoke support provided, it has made such a difference to the quality of her days and weeks, thank you.

11 September 2023
Unprompted review
Good Life Sorted logo

Reply from Good Life Sorted

Thank you so much for your kind feedback Nicola. We are so pleased we could assist you in finding a Helper for your Mother.

Rated 5 out of 5 stars

Extremely pleased with my helper

Extremely pleased with my helper . She is always cheerful and willing to do anything asked ,even cleaning the windows on our summerhouse .!
Would recommend her .

5 September 2023
Unprompted review
Good Life Sorted logo

Reply from Good Life Sorted

Thank you so much for your kind review Maryon. We are very pleased to hear you are happy with your Helper visits.

Rated 5 out of 5 stars

GLS has made a difference

We have found an absolute gem of a helper using Good Life Sorted. At the moment, just a couple of days a week, but it's made such a difference. The administrative side is stress free too.

6 September 2023
Unprompted review
Rated 5 out of 5 stars

Friendly, reliable service.

Friendly service which is reliable and caters for my elderly mothers needs.
One thing it does is give her independence and enables her to go out, while the family know she is safe and well looked after. She is then able to tell us where and what she as done e.g going to a garden centre, looking around and enjoying tea and cake.

4 September 2023
Unprompted review
Rated 1 out of 5 stars

Useless organisation, careless staff and liars

This organisation supplied a home helper who sucked the patio doors vertical blinds up the hoover pulling off and damaging around 70% of the bottom chain mechanism- sorry I do not know what that is called. But this happened and was caught on my security cameras. I have video evidence, no question. The helper ghosted me , ignoring my calls and then denied any knowledge of this when I reported it through the organisation. I have cctv footage of the incident but they have declined to assist me to get the blinds repaired. I would have not minded if I had recieved honesty and a repair - or even an apology! But I got nothing. I am now looking for an organisation who respects their clients and does not employ liars.

8 May 2023
Unprompted review
Good Life Sorted logo

Reply from Good Life Sorted

Hi Sue, we're really sorry to hear this. I have flagged your feedback with the team who are currently investigating, and will get back to you directly soon.

Rated 5 out of 5 stars

Would highly recommend this company.

From the start everything was organised quickly and efficiently. The admin had been seamless. With regard to the companion they found for my mother, she is outstanding. Very caring and thoughtful, amenable to changes, additional hours and taking mum out. Nothing is too much trouble.

We also used this company for my father in law and again they have found and provided someone who really suits his character and needs.

20 August 2023
Unprompted review
Good Life Sorted logo

Reply from Good Life Sorted

Hi Jackie, thank you for your kind feedback. We are so glad to hear your Mother and Father In Law and enjoying their Helper visits.

Rated 5 out of 5 stars

Fantastic service.

Emily is an amazing help to my father-in-law. She is reliable, honest, helps with cleaning, sorting cupboards, shopping.

18 August 2023
Unprompted review
Good Life Sorted logo

Reply from Good Life Sorted

Thank you for your feedback. We are so glad your father-in-law enjoys his Helper visits with Emily.

Rated 4 out of 5 stars

Organising the service was…

Organising the service was straightforward and we were able to start the service quite quickly. The helper introduced by Good Life Sorted has turned out to be a very pleasant, local lady who has settled into the role extremely well.

1 March 2023
Unprompted review
Good Life Sorted logo

Reply from Good Life Sorted

Thank you for your kind review Tom. We are pleased to have found you a suitable Helper.

Rated 4 out of 5 stars

Life with a smile.

Life with a smile.
We are getting the support that we asked for

25 July 2023
Unprompted review
Good Life Sorted logo

Reply from Good Life Sorted

Thank you for your kind feedback. We are glad your Helper is able to give you the support you need.

Rated 5 out of 5 stars

Good life sorted

Receptive to my emotional state, tailored her responses to my needs giving me comfort and reassurance. The six weeks were very helpful.

25 July 2023
Unprompted review
Good Life Sorted logo

Reply from Good Life Sorted

Thank you for your kind review. We are glad we found a Helper who was able to help you when you needed it.

Rated 5 out of 5 stars

Margaret is very good with my wife

Margaret is very good company for my wife who has early-stage Alzheimers, and is willing to turn her hand to almost anything. She has fitted in with us very well.

21 July 2023
Unprompted review
Good Life Sorted logo

Reply from Good Life Sorted

Thank you very much for your kind review. We are so glad to hear your Helper has fitted in well.

Rated 4 out of 5 stars

They provided a lovely friendly caring…

They provided a lovely friendly caring lady to cook for my mother 3 evenings a week. I think the cost is extremely reasonable. She is very reliable and good life sorted arranged cover when she went on holiday.

13 July 2023
Unprompted review
Rated 5 out of 5 stars

My Mother has been living on her own

My Mother has been living on her own, is 101 years old, blind, deaf and for the past few years has been helped by a lovely member of good Life Sorted. We could not be more pleased with the care, patience and love given to her. I highly recommend Good Life Sorted

10 July 2023
Unprompted review
Rated 5 out of 5 stars

A game-changer

When we first suggested Good Life Sorted to our mum, around 18 months ago, she was very reluctant to accept the help that we could see she needed. We managed to persuade her to give it a go, and it has been an absolute game-changer, particularly as her health and mobility have deteriorated since. Her helper is kind, friendly, efficient; the fees are very reasonable; and everything was very easy to set up. We are extremely satisfied with Good Life Sorted and would recommend this company whole-heartedly.

8 July 2023
Unprompted review
Rated 5 out of 5 stars

A much valued and trusted source of support

Teresa arrived to clean for my parents when my mum was in the grip of dementia and has continued to support my dad since her death. Teresa is a trusted and much valued source of support for my dad and I feel secure in the knowledge that she’s there when I cannot be.

8 July 2023
Unprompted review

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