Aris from the Highland store branch took the time to listen to my feet issues and addressed them. He tweaked the orthotic inserts based on my issues. And I returned to him for further advice until we... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ana was amazing! Completely explained every detail of the product and its benefits. Awesome sense of humor and super fun to deal with. I feel like I’ve known her forever! The product seems extremely w... See more
Company replied
Ireanna did an amazing job with providing great customer service! She went above and beyond when offering support where needed after listening to what my issues were! I’ll definitely be coming back an... See more
Company replied
Great experience! Shawn, Twine, and Quari were very welcoming and made me feel comfortable throughout the process. (Even with me being a little late to my appt. They still accommodated me and listened... See more
Company replied
Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
5923 Farnsworth Court, 92008, Carlsbad, United States
- (800) 509-4535
- info@goodfeet.com
- goodfeet.com
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Alex was extremely knowledgeable and…
Alex was extremely knowledgeable and helpful with solutions for my very high arches. It’s great to have direct access to such high quality orthotics without having to go to a doctor first. Thank you Alex!
14 September 2026
Unprompted review
Reply from The Good Feet Store
Hello there, thank you for taking the time to recognize Alex. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Alex sees this.
Great experience
Great experience! Shawn, Twine, and Quari were very welcoming and made me feel comfortable throughout the process. (Even with me being a little late to my appt. They still accommodated me and listened to my needs). Shawn was very knowledgeable and has a great spirit. Overall I enjoyed my experience at the Augusta Ga location.
14 September 2026
Unprompted review
Reply from The Good Feet Store
Hi E, this made our Augusta team’s day; thank you. Every fitting matters to us, and we’re really glad this one landed right. Come back anytime!
Billy is incredibly talented and…
Billy is incredibly talented and knowledgeable about your product. He is patient and thoughtful. As a physician I really appreciate his dedication and approach. He’s a keeper.
13 September 2026
Unprompted review
Reply from The Good Feet Store
Thank you for your thoughtful review! We're delighted to hear that Billy provided such a positive experience. His knowledge, patience, and dedication to helping customers find the right solution are qualities we greatly value, and we're glad they made a lasting impression. Receiving praise from a physician makes your feedback especially meaningful. We truly appreciate your kind words and are grateful for your support.
Gianni rocks
Gianni rocks! Outstanding service. Took care of all our questions.
13 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Nilda, thank you for taking the time to recognize Gianni. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Gianni sees this.
So very educational
So very educational. Explained everything and was very concise and clear. Great experience and cannot wait to feel better
13 September 2026
Unprompted review
Reply from The Good Feet Store
Hello David, this made our Columbia team’s day; thank you! At The Good Feet Store, every fitting is personal and every step forward matters. Really glad we got to be part of yours!
Excellent experience
Excellent experience! Amazing products at The Good Feet Store and excellent sales person, Maggie, spent time sharing the benefits of arch supports and shoes they carry. Maggie took her time to make sure my feet were a “good fit” and explained all the benefits and when I tried on the arch supports I knew immediately my feet were a good fit for The Good Feet Store. Highly recommend this store and Maggie.
11 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Robert, thank you for taking the time to recognize Maggie. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Maggie sees this.
Dena is dynamite
Dena is dynamite! This was my second visit to the GFS in Grove City. I am so happy with my inserts, I convinced my mom to go. Dena took great care of her, explaining the entire process and how the inserts work to correct a myriad of problems. If you are having foot, knee, leg, hip, or back pain… GO SEE DENA!
12 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Angela, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Dena reflect exactly the type of care we strive to provide.
Had a great experience with Brad our…
Had a great experience with Brad our arch fit, Specialist Brad took the time to explain and show us how the arch system works. Brad also tried on different arches to Assure that we were comfortable with the purchase today.
12 September 2026
Unprompted review
Reply from The Good Feet Store
Hello John, we are so grateful you took the time to recognize Brad! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Brad are what make the difference between a product and a real solution. Thank you for sharing your experience!
Very professional & informative
Very professional & informative . Have been treated for many issues & Good Feet Store has been amazing in resolving all issues . Thank you Claire of the Redlands store
12 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Terry, thank you for taking the time to recognize Claire. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Claire sees this.
Ross and the whole team have been so…
Ross and the whole team have been so wonderful. We had a great experience and are so excited to put the system to use and correct our life long posture and foot pressure issues.
12 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Anna, we are so grateful you took the time to recognize Ross! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Specialists like Ross are what make the difference between a product and a real solution. Thank you for sharing your experience!
Great service and informative
Great service and informative. My wife's foot pain vanish after a visit. Highly recommended for anyone with strange pains in your limbs. 👍🏼
12 September 2026
Unprompted review
Reply from The Good Feet Store
Hi Jorge, really glad you came in. Hope you’re already feeling the difference. See you next time.
Eva was wonderful to talk to and very…
Eva was wonderful to talk to and very knowledgeable about the products. I learned a lot about my feet and potential ways to improve how they feel.
11 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Drew, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Eva reflect exactly the type of care we strive to provide.
David was great
David was great. It was a great
visit to the store. My husband's pain is gone he is very happy with his new supports and shoes. He said this was a good investment for his feet. He even bought the massager. He is walking better within the first few minutes. Thank you David.
11 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Chesca, thank you for taking the time to recognize David. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure David sees this.
Reply from The Good Feet Store
Hi Catherine, really glad you came in. Hope you’re already feeling the difference. See you next time.
Very helpful
Very helpful! Listened to our needs and concerns. Very friendly and patient. Explained process well.
11 September 2026
Unprompted review
Reply from The Good Feet Store
Hi Lisa, really glad you came in. Hope you’re already feeling the difference. See you next time.
Walkin in Dreamtime
These stores are perfect for the type and health issues i have with my feet ... and thats #1 why i chose to take my business 💯
14 July 2026
Unprompted review
Reply from The Good Feet Store
That means a lot to us! When it comes to your feet, finding a place that feels like the right fit matters, and we’re glad you chose to bring your business to us. We appreciate your trust and the opportunity to help support you along the way.
Great expertise and professional…
Great expertise and professional knowledge from Marcus, the overall experience was well worth the time spent to obtain better foot care habits! Thank again Marcus! I highly recommend stopping by and giving him a shout, it’ll change your step
9 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Thomas, thank you for taking the time to recognize Marcus. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Marcus sees this.
Gil was easy to talk with...
4 September 2026
Unprompted review
Reply from The Good Feet Store
Hi! Thank you for your kind review were soo glad you had a good experience in our Good Feet Store in Shrewsbury.
The sales person was professional and…
The sales person was professional and courteous.
8 September 2026
Reply from The Good Feet Store
Thank you for your 5-star review, Adewale! We're delighted to hear that our sales associate provided you with professional and courteous service. We strive to create a welcoming and positive experience for every customer, and it's wonderful to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future!
Cody was very thorough
Cody was very thorough. He took the time to explain everything in great detail to both my mother and I. We are both very happy with the experience and are loving our new inserts. They have provided such relief for our sore feet.
9 September 2026
Unprompted review
Reply from The Good Feet Store
Hello Kristen, thank you for taking the time to recognize Cody. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Cody sees this.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.