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The Good Feet Store - Carmel Mountain Reviews 

33
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TrustScore 4.5 out of 5

4.7

11495-A Carmel Mountain Road, 92128 San Diego, CA, US

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Rated 5 out of 5 stars

I came in looking for insoles for my shoes because my feet and knees hurt from working out. Ana asked a bunch of questions and took my measurements, then showed me how much of a difference having arch... See more

Company replied

Rated 5 out of 5 stars

Ana was amazing! Completely explained every detail of the product and its benefits. Awesome sense of humor and super fun to deal with. I feel like I’ve known her forever! The product seems extremely w... See more

Company replied

Rated 5 out of 5 stars

Ana Arevalo is an amazing manager/associate for your company. She is personable, knowledgeable, and makes the process of trying your products a smooth no pressure experience. Great asset to your tea... See more

Company replied

Rated 5 out of 5 stars

My orthotics weren't quite right. Staff helped me figure out the issue and we swapped out better fitting insoles. My feet are two different sizes, so got two sizes of strengthens, and a maintainer wit... See more

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. also in
  3. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 11495-A Carmel Mountain Road, 92128, San Diego, CA, United States

  • 8582073789

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.7

All reviews

(33)

1,645 reviews in the last 12 months

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Rated 5 out of 5 stars

I came in looking for insoles for my…

I came in looking for insoles for my shoes because my feet and knees hurt from working out. Ana asked a bunch of questions and took my measurements, then showed me how much of a difference having arch support makes. I ended up purchasing some supports because they feel great. I’m looking forward to trying them at the gym

1 October 2026
Unprompted review
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Reply from The Good Feet Store - Carmel Mountain

Hello Yu Lin, we are so grateful you took the time to recognize Ana! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Ana are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Ana is very kind

Ana is very kind; she made recommendations suited to the specific needs of my feet.

1 October 2026
Unprompted review
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Reply from The Good Feet Store - Carmel Mountain

Hello Rosy, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Ana reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Ana Arevalo is an amazing…

Ana Arevalo is an amazing manager/associate for your company. She is personable, knowledgeable, and makes the process of trying your products a smooth no pressure experience. Great asset to your team.

Justin Bolas

27 September 2026
Unprompted review
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Reply from The Good Feet Store - Carmel Mountain

Hello Justin, thank you for taking the time to recognize Ana. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Ana sees this.

Rated 5 out of 5 stars

Amiable Ana

Ana was extremely helpful and knowledgeable regarding the products to support my foot condition. Also, she was not pushy. She even helped me put my shoes on. I’m a grown man. I’m not used to that type of treatment.

26 September 2026
Unprompted review
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Reply from The Good Feet Store - Carmel Mountain

Hello Miko, thank you for taking the time to recognize Ana. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Ana sees this.

Rated 5 out of 5 stars

Anna and mika were both incredibly…

Anna and mika were both incredibly helpful too me when I came in for help!

24 September 2026
Unprompted review
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Reply from The Good Feet Store - Carmel Mountain

Hello Trace, thank you for taking the time to recognize Anna and Mika. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Anna and Mika see this.

Rated 5 out of 5 stars

Ana was amazing!

Ana was amazing! Completely explained every detail of the product and its benefits. Awesome sense of humor and super fun to deal with. I feel like I’ve known her forever! The product seems extremely well engineered and I am looking forward to testing it out over the next month or so to see what kind of relief I can get. Very optimistic at this point.

24 September 2026
Unprompted review
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Reply from The Good Feet Store - Carmel Mountain

Hello Matt, we are so grateful you took the time to recognize Ana! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Ana are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Mika Was very good in explaining how…

Mika Was very good in explaining how the process works, and I have a better understanding of how to wear my system.

18 September 2026
Unprompted review
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Reply from The Good Feet Store - Carmel Mountain

Hello Eva, thank you for taking the time to recognize Mika. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Mika sees this.

Rated 5 out of 5 stars

Mika help us so much

Mika help us so much. And very informative. Would recommend

18 September 2026
Unprompted review
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Reply from The Good Feet Store - Carmel Mountain

Hello Zhena, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Mika reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Very happy customer

I have been a happy customer for a couple of years.
Lately I had a lot of pain in my feet and I was wondering why the arch supports were not working anymore. Wes at Carmel Mountain was very kind and showed me that I needed new sizes for my arch supports because my feet have changed. I am very impressed with all the tools they have to measure your feet.
Awesome customer service!

2 September 2026
Unprompted review
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Reply from The Good Feet Store - Carmel Mountain

Hello Anne, we are so grateful you took the time to recognize Wes! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Wes are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Mika was EXCELLENT

Mika was EXCELLENT. Completely thorough. Excellent experience.

9 August 2026
Unprompted review
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Reply from The Good Feet Store - Carmel Mountain

Hello Troy, thank you for taking the time to recognize Mika. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Mika sees this.

Rated 5 out of 5 stars

Mika was wonderful

Mika was wonderful...patient and knowledgeable. It was a great experience!

30 July 2026
Unprompted review
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Reply from The Good Feet Store - Carmel Mountain

Hi Clarissa Sarabia, we appreciate the honest review. We're lucky to have people like Mika focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!

Rated 5 out of 5 stars

Phenomenal staff

Phenomenal staff, Mika did an amazing job of walking me through each piece and helping me find the pieces that work best for me thanks for the support! No pun intended

25 July 2026
Unprompted review
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Reply from The Good Feet Store - Carmel Mountain

Hi Kyle Wakefield, thank you so much for your review. It’s team members like Mika that make The Good Feet Store what it is. Your feedback really matters to us.

Rated 5 out of 5 stars

Excellent service

West was customer service, was seen 10mins prior to my appointment.

Sadegh awsome I came in at 315pm and he sat me and let me relax on a foot massager.

Thank you

25 July 2026
Unprompted review
The Good Feet Store - Carmel Mountain logo

Reply from The Good Feet Store - Carmel Mountain

Hi Michael Fernandez, big thanks for shouting out Sadegh. We're lucky to have people like him focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!

Rated 5 out of 5 stars

Mika is the best customer service staff…

Mika is the best customer service staff I’ve ever had. She’s very welcoming and friendly the moment I walked in the store. She is patient, knowledgeable, and fun to interact with. I really enjoyed my visit and will definitely come back and refer to friends and family.

25 July 2026
Unprompted review
The Good Feet Store - Carmel Mountain logo

Reply from The Good Feet Store - Carmel Mountain

Hi MS, we appreciate the honest review. We're lucky to have people like Mika focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!

Rated 5 out of 5 stars

Had a very good experience

Had a very good experience, Wes was very friendly

21 July 2026
Unprompted review
The Good Feet Store - Carmel Mountain logo

Reply from The Good Feet Store - Carmel Mountain

Hello Oscar, thank you for taking the time to recognize Wes. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Wes sees this.

Rated 5 out of 5 stars

Great experience at Good Feet

Mika did an amazing job of explaining the products and how my feet could be supported. Very professional and thorough. I am excited to see how the product will help with my foot health journey.

17 July 2026
Unprompted review
The Good Feet Store - Carmel Mountain logo

Reply from The Good Feet Store - Carmel Mountain

Hello Erica, we are so grateful you took the time to recognize Mika! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Mika are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Pain is gone, great service!

Sadegh and Omar took care of me! Got me fitted with arch supports that is helping with my knees and shin splints from running. All my pain is gone amazing! Worth every penny

2 July 2026
Unprompted review
The Good Feet Store - Carmel Mountain logo

Reply from The Good Feet Store - Carmel Mountain

Hello Nathan, that’s exactly what we hoped you’d feel. When your feet are properly supported, everything up the chain, knees, hips, back, gets a chance to follow. That’s the whole idea. So glad
you came in.
We also thank you for taking the time to recognize Sadegh & Omar. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Sadegh & Omar sees this. We’re here whenever you need us.

Rated 5 out of 5 stars

After wearing my supports in tennis…

After wearing my supports in tennis shoes, I wore the leather maintainers in shoes (not athletic shoes but fancy shoes) to a wedding and to dinner and remained pain free the entire time. Thank you Good Feet Store Poway, CA!!!

16 July 2026
Unprompted review
The Good Feet Store - Carmel Mountain logo

Reply from The Good Feet Store - Carmel Mountain

Hello there, reviews like yours remind us why we love what we do. It’s not just about arch supports; it’s about helping you get back to the activities and moments that matter most. That’s the whole point.

Rated 5 out of 5 stars

Very friendly and professional

Very friendly and professional! Wes and Saday understood my concerns and explained everything well!

15 July 2026
Unprompted review
The Good Feet Store - Carmel Mountain logo

Reply from The Good Feet Store - Carmel Mountain

Hello Claire, we are so grateful you took the time to recognize Wes and Saday! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Wes and Saday are what make the difference between a product and a real solution. Thank you for sharing your experience!

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