Mike at the Novi Good Feet Store is an exceptional customer service representative. He was providing me customer service before I made it fully into the store. He answered all my questions, provided s... See more
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Michael Gold at the Good Feet Store in Novi, took the time to educate me about their products and how they could benefit me. He explained how proper support can improve my balance, posture, and overal... See more
Company replied
Chance was an amazing help when my grandma took me in. We thought it was just a regular shoe store at first, but he helped me look at some orthotics, get a new pair of shoes, and enjoy some lifesavers... See more
Company replied
Stopped by The Good Feet Store in Novi because my feet constantly ache and feel terrible. Thank you to Mike Gold who seriously works wonders. He spent time finding me solutions that make sense and ser... See more
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Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
26168 Ingersol Drive, 48375, Novi, MI, United States
- 2482326575
4.8
Excellent
49 reviews
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Mike is great at his job and a…
Mike is great at his job and a tremendous help.
FIVE STARS!!!!
1 October 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Robert, thank you for taking the time to recognize Mike. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Mike sees this.
Chance is AWESOME!
Chance is very thorough, kind, and knowledgeable! This was a great experience!!
28 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Shantia, we are so grateful you took the time to recognize Chance! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Chance are what make the difference between a product and a real solution. Thank you for sharing your experience!
Chance was a big help for us
Chance was a big help for us! I brought my Grandma here because she has knee pain, and she left happily walking better!
28 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Loren, thank you for taking the time to recognize Chance. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Chance sees this.
Reply from The Good Feet Store - Novi, MI
Hello Denise, seeing your 5-star review made us all smile! It’s our goal to make sure every fitting feels personal, and every visit is worth your time. Really glad we delivered that for you.
Mara took the time to make sure…
Mara took the time to make sure everything was good.
28 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Ray, we are so grateful you took the time to recognize Mara! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Mara are what make the difference between a product and a real solution. Thank you for sharing your experience!
Mara
Mara. was extremely helpful spent time fitting my feet ,is an extremely caring fitter for problem feet. Try her you won’t be disappointed and happy walking out the store.
27 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Lucy, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Mara reflect exactly the type of care we strive to provide.
Reply from The Good Feet Store - Novi, MI
Hello Teresa, we are so grateful you took the time to recognize Mara! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Mara are what make the difference between a product and a real solution. Thank you for sharing your experience!
Chance is the man!
Chance was an amazing help when my grandma took me in. We thought it was just a regular shoe store at first, but he helped me look at some orthotics, get a new pair of shoes, and enjoy some lifesavers and an industrial foot massager. Great service! If I wasn’t just visiting I’d come back in a heartbeat. Thanks man!
25 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Azure, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Chance reflect exactly the type of care we strive to provide.
I had a wonderful experience and…
I had a wonderful experience and Employee Chance helped a great deal
26 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Scott, we are so grateful you took the time to recognize Chance! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Chance are what make the difference between a product and a real solution. Thank you for sharing your experience!
Chance does an amazing job every time…
Chance does an amazing job every time we have to come to the store. His knowledge of your products and his customer service skills are second to none.
26 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Mary, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Chance reflect exactly the type of care we strive to provide.
Mara was extremely thorough in…
Mara was extremely thorough in explaining the good feet system. We would highly recommend her!
25 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Dale, we are so grateful you took the time to recognize Mara! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Mara are what make the difference between a product and a real solution. Thank you for sharing your experience!
Knowledge Sales vs uninvolved Sales…
There’s something special about going into a store and being sold vs being sold by someone with actual knowledge, authority and trustworthiness. Mike is the later. I trust his knowledge. Thanks Mike
24 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Allyson, we are so grateful you took the time to recognize Mike! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Mike are what make the difference between a product and a real solution. Thank you for sharing your experience!
My experience was amazing
My experience was amazing, Michael Gold did a great job
24 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Gracie, thank you for taking the time to recognize Michael. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Michael sees this.
Reply from The Good Feet Store - Novi, MI
Hello Jacquelyn, thank you for taking the time to recognize Chance. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Chance sees this.
Reply from The Good Feet Store - Novi, MI
Hi Soma, thank you for the wonderful review! Our goal is always to make sure you walk out feeling better than when you walked in. Glad our Novi team delivered that. Come back anytime.
Mara was very very helpful friendly…
Mara was very very helpful friendly and very patient with me and I really appreciate all what you did and thank you very much
21 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello there, thank you for taking the time to recognize Mara. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Mara sees this.
Mara was very knowledgeable awesome…
Mara was very knowledgeable awesome service. Mara was not pushy and did not rush. Thank you!!
19 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Deborah, thank you for taking the time to recognize Mara. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Mara sees this.
I had no idea what I needed but Mike…
I had no idea what I needed but Mike Gold was able to help me out and point me in the right direction. Very happy with my new purchase! Thanks again Mike.
17 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello John, thank you for taking the time to recognize Mike. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Mike sees this.
Great service
Chance was patient and helpful and Arya watched my son so I could
Focus.
19 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Bonita, we are so grateful you took the time to recognize Chance and Arya! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Chance and Arya are what make the difference between a product and a real solution. Thank you for sharing your experience!
Mara was very explanatory and helpful.
Mara was very explanatory and helpful.
18 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Zaragosa, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Mara reflect exactly the type of care we strive to provide.
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