Golden Star Casino  Reviews 

239
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Deposited 1k for the bonus, my deposited money turns into bonus money? Can’t withdraw my money due to it being in bonuses, tried it out can’t play with more than 7.50CAD? Then to reach the 100% mat... See more

Company replied

Rated 5 out of 5 stars

Goldenstar casino rate 8.5/10 . Has great bonuses and offers , certainly genourous to newcomers , has a wide range of games and live tables , some are more fitting to play then other , personally I li... See more

Company replied

Rated 4 out of 5 stars

This casino is a good one, especially if you are a strong gambler. I use to gamble on it. They have quite Nice VIP programm, and they allow a personnal account manager who is really super friendly, su... See more

Company replied

Rated 5 out of 5 stars

Golden Star is actually one of the safest crypto casinos out there, I never had any problems on withdrawing, depositing, betting or claiming a bonus. Most crypto casinos going to be a pain in the ....... See more

Company replied

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3.4

Average

TrustScore 3.5 out of 5

239 reviews

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No recent history of asking for reviews

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Replied to 90% of negative reviews

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3.4

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(239)

34 reviews in the last 12 months

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Rated 4 out of 5 stars

C'Mere... Dads eh gettn lucky some...

If only, or actually... When i hit one them jackspot, you's be see ins me upper gradin' my 4 star to highest rank at 5..
Besides that, everything seems.mighty promising, as i feeler comin to me sooner than later!. (lady luck)
Thank you's in advance.
Cheers

11 April 2025
Unprompted review
Golden Star Casino  logo

Reply from Golden Star Casino

Dear Jamie G. Cardinal!

Haha, I love the enthusiasm! 😄

It sounds like you're on the brink of something big — can't wait to see you hit that jackpot and level up to that 5-star ranking! 🌟🍀

Lady Luck is definitely on your side, and we’re rooting for you! Best of luck, and thanks for the kind words in advance! 🎰🎉

Cheers! 🥂
Golden Star Casino

Rated 5 out of 5 stars

Honestly the over all layout is…

Honestly the over all layout is great.!,
Very user friendly .!
And the contact to them is extremely good.
Over all one of the best casino apps I've played

9 April 2025
Unprompted review
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Reply from Golden Star Casino

Dear Kylie!

Thank you so much for the fantastic feedback! 🙌

We're thrilled to hear you love the layout and find it user-friendly 🎮💫
It’s also great to know our support team has been helpful! 💬💛

We truly appreciate you considering us one of the best — wishing you many more great experiences and wins! 🍀🎰🎉

Best regards,
Golden Star Casino

Rated 5 out of 5 stars

Great customer service

Great customer service, website is easy to navigate. Great selection of games both classic and new

11 April 2025
Unprompted review
Golden Star Casino  logo

Reply from Golden Star Casino

Dear Jenna Gronwald!

Thank you for the awesome feedback! 🙌

We’re so glad to hear you’re enjoying our customer service 💬, the easy-to-navigate website 🌐, and the variety of games 🎮, both classic and new!

Wishing you lots of fun and big wins ahead! 🍀🎰

Best regards,
Golden Star Casino

Rated 4 out of 5 stars

Legit casino with sports games and casino games

Great casino , it has both sport betting and casino games , you can deposit with crypto too. Trusted licensed casino.

10 April 2025
Unprompted review
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Reply from Golden Star Casino

Dear Denis!

Thanks for the awesome feedback! 🙌

We’re glad you’re enjoying both the sports betting and casino games 🎰⚽

Crypto deposits? Yup — fast and easy! 💸🪙

Thanks for trusting us as your go-to licensed casino 🔒⭐
Wishing you lots of wins and fun ahead! 🍀🔥

Best regards,
Golden Star Casino

Rated 1 out of 5 stars

Just stay away

They lack many popular slots. They make the verification process extremely much more difficult than other casinos. And they are dragging out withdrawal processes, and then they’re telling you to try withdrawal again with another withdrawal method, that’s not even listed as an option.

I’ve played in a lot of online casinos and this is by far the worst one. Don’t trust the fake good reviews here

21 March 2025
Unprompted review
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Reply from Golden Star Casino

Hi, Tony André Uppstad ☺️

Thank you for taking the time to leave your review. We are truly sorry that you had such a negative experience with us😔 We understand how frustrating it can be when things don’t go as smoothly as expected, and we sincerely apologize for any inconvenience you’ve faced with the verification process and withdrawal methods.

We want to ensure that every player has a positive experience, so if you would like to discuss your concerns further, please don’t hesitate to reach out to our customer support team. We’re here to help and hope to resolve these issues for you soon🥰

Best regards,
Golden Star Casino

Rated 5 out of 5 stars

It was a very easy to use platform that…

It was a very easy to use platform that made it extremely good casino

7 March 2025
Unprompted review
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Reply from Golden Star Casino

Hi, Brylee Barrass 🥰

We appreciate your feedback! It's great to know that our platform made your casino experience even better 💫 Our team is always working to improve the ease of use, and we're glad to hear it's made a positive impact for you 🩶

Best regards,
Golden Star Casino

Rated 5 out of 5 stars

Was recently referred to golden star…

Was recently referred to golden star and was not expecting anything special but was pleasantly surprised by this casino! They are the most customer service focused of any casino I've ever played at and that's huge for me I can't stand generic messages from live chat they helped me through a missing withdrawal situation with amazing kindness

28 February 2025
Unprompted review
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Reply from Golden Star Casino

Hi, Hunter 🥰

We’re so glad to hear that you had a positive experience at Golden Star! Customer satisfaction is our top priority, and it’s awesome to know we were able to help you in a way that felt personal and kind. If you have any further questions or need support, don’t hesitate to reach out—we’re always ready to assist! 🚀🎮

Best regards,
Golden Star Casino

Rated 5 out of 5 stars

Cool

Sehr cooles Casino

20 February 2025
Unprompted review
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Reply from Golden Star Casino

Hallo, Carina Brinkhaus! 😊

Vielen Dank für das tolle Feedback! 🎉 Es freut uns sehr, dass dir unser Casino so gut gefällt! 🎰💥 Wir arbeiten ständig daran, dir die beste Erfahrung zu bieten.

Bleib dran für noch mehr Spaß, Belohnungen und große Gewinne! 🍀💰🔥

Beste Wünsche,
Golden Star Casino

Rated 4 out of 5 stars

An Old Faithful casino

An Old Faithful casino, I’ve been a customer here for few years now ! I can always trust they offer the opportunity to return with Something that puts a smile on ! There’s way too many casinos opening and closing rapidly, stick with your faves and be loyal and Honest! Cheers

10 April 2024
Unprompted review
Golden Star Casino  logo

Reply from Golden Star Casino

Hello, Kathy! 😊

Thank you so much for your kind words and loyalty! 🙏 It means the world to us that you've been with us for years and continue to trust us! 💛

We’re all about providing that consistent and trustworthy experience, and we’re thrilled to know it brings a smile to your face! 😊

Here’s to many more years of fun, great rewards, and exciting moments! 🍀💰 Cheers and good luck! 🎉

Best regards,
Golden Star Casino

Rated 5 out of 5 stars

Great casino

Great casino! Helpful vip chat and fast withdrawal

8 February 2025
Unprompted review
Golden Star Casino  logo

Reply from Golden Star Casino

Hello, Milan Milosevic! ⭐️

Thank you for the awesome feedback! 🎉 We’re thrilled to hear you’re enjoying the casino, the helpful VIP chat, and our fast withdrawals! 🎰💬💸

We’re all about making sure your experience is smooth and rewarding, so it’s fantastic to know we’re hitting the mark for you! 🙌

Stay tuned for even more great rewards and exciting experiences ahead! 🍀💰 Wishing you tons of luck and big wins!

Best regards,
Golden Star Casino

Rated 4 out of 5 stars

Excellent selection of slots and fast…

Excellent selection of slots and fast payment methods

9 January 2025
Unprompted review
Golden Star Casino  logo

Reply from Golden Star Casino

Hey Casey Cook, appreciate your feedback! 🎰🔥

Glad to hear you're loving the slot variety and speedy payouts! 🚀 Wishing you lots of luck and even bigger wins ahead! 🍀💸 Enjoy the games and have a great time! 🎮✨

Best regards,
Golden Star Casino Team

Rated 1 out of 5 stars

BEWARE of this scam website

BEWARE of this scam website , you will not win here I promise you just lost $14900 here also the bonuses I got was $300 ! Absolute garbage

5 January 2025
Unprompted review
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Reply from Golden Star Casino

Hey Dheeraj Khanna, we’re sorry to hear about your experience. We understand how frustrating it can be when luck isn’t on your side.

All our games operate with provider-set RTP rates to ensure fairness, and while wins can be unpredictable, every player has the same chance. If you have any concerns about bonuses or your gameplay, we’d be happy to review your case — feel free to reach out to our support team. We’re here to help. 🎰💬

Best regards,
Golden Star Casino Team

Rated 1 out of 5 stars

Golden star is a scam

Golden star is a scam. I mean big scam

20 December 2024
Unprompted review
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Reply from Golden Star Casino

Hey Don Tiflex, we’re sorry to hear you feel this way. We take all player concerns seriously and always strive to provide a fair and transparent gaming experience.

If you’ve encountered any issues, we’d love the opportunity to review your case and assist in any way we can. Please reach out to our support team—we’re here to help. 🎰💬

Best regards,
Golden Star Casino Team

Rated 1 out of 5 stars

They are scammers

They are scammers. Once you start making a bit of money, they begin to limit your bets so you can't win anymore. For example, before I started winning, I was able to bet $100 on a match. Afterward, it was reduced to $10 and capped at that, or $20, just to stop you from winning. That said, I did receive my winnings, but they’re still scammer

25 November 2024
Unprompted review
Golden Star Casino  logo

Reply from Golden Star Casino

Hey DDR DDR, we’re sorry to hear you feel this way. We take fairness and transparency seriously, and we never want our players to feel restricted unfairly.

Bet limits can sometimes be adjusted by providers based on various factors, but we always aim to provide a fair gaming experience for all players. We’re glad to hear you received your winnings, but if you have any concerns, we’d be happy to look into them. Feel free to reach out to our support team — we’re here to help. 🎰💬

Best regards,
Golden Star Casino Team

Rated 4 out of 5 stars

Well so far I've only experienced up to…

Well so far I've only experienced up to date service, a nice variety of games, friendly staff and awesome deals and promos!! Hopefully they continue to be awesome so I can come back and update on payout procedure and continued great service!!

17 November 2024
Unprompted review
Golden Star Casino  logo

Reply from Golden Star Casino

Hey Tonya Stinson, thanks for the awesome feedback! 🎰✨

Glad to hear you’re enjoying the service, game variety, and promos! 🚀 We’ll keep working hard to make sure your experience stays just as great. Looking forward to your update — wishing you smooth payouts and big wins ahead! 🍀💸

Enjoy the games and best of luck! 🎮🔥

Best regards,
Golden Star Casino Team

Rated 4 out of 5 stars

This casino is a good time

This casino is a good one, especially if you are a strong gambler. I use to gamble on it. They have quite Nice VIP programm, and they allow a personnal account manager who is really super friendly, supportive and fast to reply. They give great bonus if you make enough deposits and sometimes they give great bonus for free as well! Easy to use, crypto payment available, paysafecard payment as well and of course credit card and a few others payments method as usual in other Web casinos. Strong gambler who need great support and funny time, Goldenstar is a good casino for you

12 June 2024
Unprompted review
Golden Star Casino  logo

Reply from Golden Star Casino

Hey meagan cheney, thanks for sharing your experience! 🎰🌟

It’s great to hear you’re enjoying the VIP program, personal account manager, and all the bonus opportunities! 🚀 We’re all about making the gaming experience smooth, rewarding, and fun—glad to know it’s working for you.

Hope your next session is filled with luck and excitement! 🍀💸 Enjoy the games and keep winning! 🎰🔥

Best regards,
Golden Star Casino Team

Rated 1 out of 5 stars

If somebody ask me should i try this…

If somebody ask me should i try this casino, im kindly not reccomend to use it. First of all, from my first deposit i had problems with this casino. When i did deposit, after i needed to make verification. So many questions why they take deposit, and not let you play before verification. So many they can take, but for playing make verification 😂 Free spins what they had in they campaing for first deposit, dor me was impossivle for use. I asked from they to close my account maybe for 3 times? They tryed to change my mind and they asked time to solve my issue with free spins but for 7 days no answers from them (Have all proofs)...Shitt casino. Never recomend it

18 October 2024
Unprompted review
Golden Star Casino  logo

Reply from Golden Star Casino

Hey Виктор Турнер, we’re sorry to hear that your experience didn’t meet expectations. We understand how frustrating it can be when things don’t go as smoothly as expected.

Verification is a standard security measure to ensure safe transactions and compliance with regulations, but we never want it to feel like an obstacle. We also regret that you had trouble using your free spins and didn’t receive timely responses — this is not the experience we aim to provide.

Please reach out to our support team with all the details, and we’ll be happy to investigate this further. We want to make sure every player gets fair treatment, and we’ll do our best to assist you. 🎰💬

Best regards,
Golden Star Casino Team

Rated 5 out of 5 stars

Great game selection

Great game selection, excellent customer service

19 August 2024
Unprompted review
Golden Star Casino  logo

Reply from Golden Star Casino

Hey Courtney Price, appreciate your feedback! 🎰✨

Glad to hear you're loving the game selection and had a great experience with our support team! 🚀 We’re always here to keep things fun and smooth for you.

Wishing you lucky spins and big wins ahead! 🍀💸

Best regards,
Golden Star Casino Team

Rated 1 out of 5 stars

First I tried to withdraw money

First I tried to withdraw money, then it was refused because my account wasn't verified with lots of forms and information. Fair enough, then it was refused because it had to be played through 3x. Fair enough, now its played through 3x and I still am not able to retrieve my money....

18 August 2024
Unprompted review
Golden Star Casino  logo

Reply from Golden Star Casino

Hey Jakob Mortensen, we understand how frustrating this must have been, and we’re really sorry for the difficulties you faced with your withdrawal.

Verification and wagering requirements are standard procedures, but once all conditions are met, the process should be fast and smooth.

While we know some time has passed, we’re always here if you ever decide to give us another chance. Our team is committed to making things right and ensuring a pleasant experience for every player.

If you have any questions or concerns in the future, don’t hesitate to reach out — we’ll always do our best to assist! 🎰💬🍀

Best regards,
Golden Star Casino Team

Rated 5 out of 5 stars

Super casino I highly recommend it…

Super casino I highly recommend it worth attention well made site many games from different providers there is plenty to choose from service and help just as good overall nice casino worth visiting and playing I recommend

15 August 2024
Unprompted review
Golden Star Casino  logo

Reply from Golden Star Casino

Hey daniel potasz, thanks for the amazing review! 🎰🌟

It’s great to hear you love the game variety, site layout, and support! 🚀 We always aim to create a top-notch experience for our players.

Wishing you lots of luck and big wins ahead! 🍀💸 Enjoy your time and see you at the tables! 🎰

Best regards,
Golden Star Casino

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