- Decent support team; - Decent bonuses; - Withdrawals take too long to process; - The bonuses history tab does not show... bonuses history; - The (Softswiss) sportsbook platform is just terribl... See more
Company replied
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- Decent support team; - Decent bonuses; - Withdrawals take too long to process; - The bonuses history tab does not show... bonuses history; - The (Softswiss) sportsbook platform is just terribl... See more
Company replied
Deposited 1k for the bonus, my deposited money turns into bonus money? Can’t withdraw my money due to it being in bonuses, tried it out can’t play with more than 7.50CAD? Then to reach the 100% mat... See more
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This has been a completely unacceptable experience. Two withdrawal requests were finally marked as successful at the same time, but only one of the payments was received. Both were meant to go to the... See more
Company replied
Goldenstar casino rate 8.5/10 . Has great bonuses and offers , certainly genourous to newcomers , has a wide range of games and live tables , some are more fitting to play then other , personally I li... See more
Company replied
No recent history of asking for reviews
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- Decent support team;
- Decent bonuses;
- Withdrawals take too long to process;
- The bonuses history tab does not show... bonuses history;
- The (Softswiss) sportsbook platform is just terrible.
Overall, a trustworthy spot, but not a good place for sports bettors.

Reply from Golden Star Casino

Reply from Golden Star Casino
Deposited 1k for the bonus, my deposited money turns into bonus money? Can’t withdraw my money due to it being in bonuses, tried it out can’t play with more than 7.50CAD? Then to reach the 100% match bonus you have to wager 40K! So I contacted them, made me cancel my bonus so I can withdraw then after that told me that i have to wager 3x to get my money back, wagered it won 1k tried to withdraw my money THE CRAZIEST VERIFICATION PROCESS I HAVE WITNESS.
Went through all of that, told me to 0-48 hours for a withdrawal progress, waited 2 days just for them to say 72 hours… next day contacted them and basically figured out it was a scam.
Moral of the story, ANYTHING CONNECTED TO CURACAO IS A SCAM PLEASE STICK TO THE REGULAR ONES I MADE THIS MISTAKE SO YOU DON’T HAVE TOO.

Reply from Golden Star Casino

Reply from Golden Star Casino
Absolute joke with verification process! When registered i straight away upload my ID card, did face check and said all verified. So I deposited and started playing, played buy bonus on millionaire, and of course RTP was around 80% instead of 96 that should be, but I take it, after all its a casino. So I deposited around 600 EUR in total, played for a while, and I had around 300 EUR left. so i thought let me try to withdraw money, so requested 200 EUR, which they denied that i needed to upload proof of address and payment confirmation. When i asked support where should i upload, AI agent and human agent said same thing- go to profile, verification and upload documents- so of course I dont have the button there, they only believed when i sent the screenshot. Fix the interface then.They told me to send via email, which I did- never received, even though i sent like 3 times and sent them screenshot from outlook sent items. Then human agent said they still never received, i proposed to send via chat. Firstly, they said cant accept via chat for security reasons, then still accepted after i sent them screenshot of my emails that they cant receive. They promised to give answer within 1-2 hours, nothing happened.I wrote again now they said up to 24 hours, so I waited and of course I got rejection because I did not fill my adress in details section. Then i wrote should j provide documents again, agent said no need. Since then 24 hours passed, no reply, no nothing. Of course I lost all the money, its not a lot, but the fact how i was dealt with is absolute joke. Its 2026, but it felt like early 2000s. But they kept repeating to me that they licwnces casino. Never happened to any of casinos that have licence in Estonia. Will never play again and do not suggest!

Reply from Golden Star Casino
Verification process is a nightmare, ludicrous requests and documents being declined, they havent received my emails etc, all very time consuming . I have no faith that my payment will actually reach me given my experience so far.

Reply from Golden Star Casino
I am a Canadian player and I have been trying to withdraw my winnings for several days now. I submitted all the required documents (ID, deposit confirmation, bank statement) and my verification is still pending after 48 hours. The chat support has been contradictory — I was told my ID was approved, then not approved, then approved again. I currently have 2 out of 5 documents approved and the process is moving extremely slowly despite their promises of quick verification. I understand that KYC verification is necessary, but the lack of clear communication and the contradictory information from support are unacceptable. I hope this situation gets resolved quickly. I will update my review if the withdrawal is eventually processed.

Reply from Golden Star Casino
Goldenstar casino is very very bad one
They give bonuses just for deposits and even then 15-20-30 spins That’s crazy
They negate me always the cash bonus
Cash wheel
They don’t make revisions on account to give cash
I am very disappointed after many years on it
I am vip level gold 5 and the bonuses I get are like for the new beginners
Disgusting
Even for answer they take hours and hours

Reply from Golden Star Casino
Just straight up won’t verify me. I’m verified at about 40 other casinos. They hit me with an extremely random request that’s not listed in their kyc verification steps and since I can’t do it. They won’t verify me despite all my other docs and attempted to offer alternatives and so won’t cash me out 2500 dollars.
Bet they wouldn’t have cared this much if it was $100 withdrawal
What’s your point @golden star casino? My withdrawal even by your own standards, is 5 days overdue. So my point still stands.

Reply from Golden Star Casino
Hit my first big win there on Lucky Pharaoh last week, still buzzing! Games are fire, payouts quick, and support actually helps. Bonus codes slap every time. 5/5, legit fun.

Reply from Golden Star Casino
Rng like 20 % , 30 deposits in 3 days , nothing to hit . Not recommended , VIP support give 1 free bonus for 20 deposits . Never more play on casinos from DAMA

Reply from Golden Star Casino

Reply from Golden Star Casino
Tried live dealers great atmosphere, no lag. Deposited 100euro, got bonus. Withdrawal completed in 1 hour, all fair.

Reply from Golden Star Casino
Perfectfor relaxed gaming. Graphics are solid, sound clear. Withdrawal fast, no questions asked. Support polite and to the point.

Reply from Golden Star Casino
Good mix of slots and live games. Interface looks clean and modern. Support responded fast when I asked about limits.

Reply from Golden Star Casino
Wonderful night too my love languages are so sweet and beautiful and I am from Edmonton Alberta Canada and you won't ever get the chance to get to know what is happening with you okay

Reply from Golden Star Casino
I would give it five stars on Trust pilot if I could win on the games every now and then. Fun platform, but it feels like I’m an ATM machine the games always taking and never gives back.

Reply from Golden Star Casino
This casino are like casino from 2000 when you winn money you most first get help to take pictures w you visa card selfie hold up in you face and tell them you are the players .
But 1 thing the pictures will never been ok they try all they can you to tilt and loose all the money you winn and again all kyc its ok but they try old way you to take all this picture w face visa card passport papir w you casino name but i will never been ok .
Do not play her if you not are fotograf and can make the best picture of all this thing.
You . Ist really working hard to get out you money .
I will never play her

Reply from Golden Star Casino
I like everything about the gold star casino
I recommend it

Reply from Golden Star Casino
It is a good casino with many games and promotions! The layout is very appealing! and there are many no deposit promos

Reply from Golden Star Casino
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