Bit confused. The company blurb on the website says it has been in business for over thirty years but Companies House states the company under whose name it trades i.e. GBL International Limited, was... See more
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See what reviewers are saying
Today I had an appointment to sell some silver that I had arranged through the website. The whole process was very easy, I got an excellent price and the staff at the Green Street branch where I made... See more
Quality guaranteed and well respected company. Purchased sought after gold bar design not available with other sellers at competitive price and easy on line start up for beginners, free delivery and V... See more
I have received my gold bar 10g which i purchased in their web, very quick delivery via royal mail with signature required. packaging was excellent too. i am happy with the service and my experience i... See more
Company details
Written by the company
We are an independantly owned precious metals company specialising in buying a selling various precious metals such as Gold, Silver, Platinum & Palladium. Based in london and established over 30 years.
Contact info
United Kingdom
- goldbank.co.uk
4.5
Excellent
875 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
fair price and very quick payment
25 April 2026
There is no way to make an order!
I phoned in the first time as it says on their website “we don’t take card payments, call us or send an email if you’d like to place an order”. The colleague confirmed that they take orders over the phone. However, at this time I was just enquiring and not making an order yet. After a couple of days, when I was ready to make an order, I phoned in again. This time I was met with a rude and lazy colleague, who was not bothered to assist and told me that they don’t take orders over the phone and to send in an email if I wanted to place an order. I then sent an email about the unprofessional, rude behaviour I received and requested to make an order. Over a month has passed and no one has responded. This means that you cannot order via the website, via phone or even via email. I am not sure why the website and company still exist in that case. I would not recommend and definitely would not bother investing my money and doing business with such a company.
31 March 2026
Unprompted review
The service was fantastic
The service was fantastic. The staff are super helpful and nice. Thanks
1 April 2026
Great customer service
Great customer service.
Had a few issues with delivery but CS team were very responsive and helped resolve the issue promptly.
3 February 2026
They shouldn't charge extra if you give…
They shouldn't charge extra if you give them cash!
2 February 2026
Bit confused
Bit confused. The company blurb on the website says it has been in business for over thirty years but Companies House states the company under whose name it trades i.e. GBL International Limited, was incorporated on 15th August 2023.
Is there another Goldbank perhaps or did it trade under another name?
9 March 2026
Unprompted review
I sell my goods
I sell my goods, prompt response and money in account the following day. Very professional!
5 March 2026
Great service.
7 February 2026
Great quality
4 February 2026
Great service and quick dispatch times!
First time buyer from Gold Bank. Transaction went really smooth and the dispatch time was super quick compared to the majority of bullion shops I've ordered from. Will definitely be buying from Gold Bank in the future.
8 February 2026
Quick secure delivery
Quick secure delivery, good company to buy gold or any other asset. Thanks for great service 👍
1 February 2026
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