Goicelandtours Reviews 

125
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, professional, and accommodating, often going above and beyond to tailor trips to individual needs. Many people highlight the excellent service and personalized attention received, making them feel confident and excited about their planned holidays. Reviewers frequently mention the exceptional customer service, noting the staff's knowledge, responsiveness, and ability to answer all questions with ease. The quick response times are particularly appreciated, with many customers noting the efficiency and prompt communication from the team.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Holidays

People report positive experiences with holidays, expressing excitement for their upcoming trips to Iceland,... See more

Service

Customers consistently note positive experiences with service, praising the staff for being friendly,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and responsiveness... See more

Response time

Consumers find response times to be excellent, with many reviewers highlighting the promptness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Adam was so helpful in adjusting to our needs and especially not being too overbearing when we wanted something different, and he made it work with whatever we wanted so it was tailored to us! He was... See more

Rated 5 out of 5 stars

Kevin did an amazing job of planning a 5 day tour of Iceland for me and my 14 year old granddaughter. He even put together a video so my granddaughter could have a visual of some of the beautiful plac... See more

Rated 5 out of 5 stars

Sophie, our tour guide was very flexible & accommodating. She was very good at following up & at the same time she was not overbearing. We decided to postpone our trip to Iceland so we are not utiliz... See more

Rated 5 out of 5 stars

Sophie was very helpful. She explained the areas where we would visit. What we could expect to see. Then included the other areas I had heard about. Told us to keep looking for other things that in... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

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4.9

All reviews

(125)

124 reviews in the last 12 months

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Rated 5 out of 5 stars

It is a difficult process to decide on…

It is a difficult process to decide on which tour company to work with particularly when traveling to Iceland as there are many to choose from. There is not much to go on other than reviews. I am really glad we landed with Diarmuid as he listened to what we wanted to get out of our allotted time in Iceland and designed the best possible itinerary.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Kevin was great & informative

The information Kevin offered was great! There were so many options and a variety of ideas. He also worked hard to keep what we wanted within our budget. I am very excited for my vacation to iceland

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and availabe

Kevin was great for offering options and giving us a good overview of places to visit in Iceland. We chose not to do the self drive option, but were very well informed in what was possible if we chose to drive ourselves. All accommodations and vehicle fully sourced and arranged.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Kevin was very knowledgeable and…

Kevin was very knowledgeable and helpful and kind and patient. I had a lot of questions and he had a lot of very informative answers. He was flexible when I changed the dates of my trip. He was very helpful with the planning process!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

First time to Iceland

I emailed Go Iceland Tours for help with a short visit in Iceland. I am ending a cruise in Reykjavik in July 2027 and wanted to spend some time in Iceland before I headed back home in the USA. Diarmuid contacted me very promptly and gathered my information and thoughts. I knew little about Iceland and only knew where I was starting. He put together 2 four-day options. Both were very good and included a great selection of Icelandic highlights. He even created one that included riding the Icelandic horses! (A bucket list item). That’s the one I picked.
He took extra time to answer all my questions and explain each package. He definitely went above and beyond. Even though my trip isn’t until next year, he will stay available for all my new questions and take care of details.
Whether you know what you want out of your adventure, or are clueless, like me, I would highly recommend Diarmuid and Go Iceland Tours!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Kevin was awesome!

I started working with Kevin to plan an Icelandic trip for my daughter and I. While we were unable to complete our plans due to a conflict, the support that Kevin provided was stellar and I would definitely recommend working with him if you are planing a trip to Iceland.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

I worked with Kevin to arrange an Icelandic driving tour

I worked with Kevin to arrange an Icelandic driving tour. He was very accommodating, patient, and always kind and followed through on all questions that were posed. He was very accommodating, patient, and always kind and followed through on all questions that were posed. It was definitely one of the easiest transactions that I have experienced, even though we ended up, deciding not to do the tour this year. In moving forward, he will be the person that I reach out to to complete our trip.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Kevin was so helpful

Just booked my honeymoon. Kevin made it very easy and was flexible when plans changed. He changed call times to accommodate my busy schedule. The activities and hotels he booked look great. And he was always trying to find savings for us. And he kept us informed every step of the way. I appreciate all the work he did.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Diarmuid offered over-the-top service!

Diarmuid offered over-the-top attention and service

He was professional, timely, positive, understanding, knowledgeble, and came across as a good person. We had to change our plans because of issues that arose for us, but would seek him another time! Thanks!
Patrick

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Kevin did an amazing job of planning a…

Kevin did an amazing job of planning a 12 day, self-guided tour for my wife and I!!

I had just started trying to plan a trip when I ran across an add for Goicelandtours.com on social media and simply requested additional information. Kevin was prompt, but not pushy. He requested some basic data from me and built an itinerary that was far better than anything I could have done on my own and my wife and I are extremely excited about the upcoming trip!

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Kevin was great

Kevin was great. Very personable and knowledgeable on the different areas we wanted to see. Thanks a million! Highly recommend.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Planning a trip to Iceland

Planning a trip to Iceland. Our rep was/is Kevin. During the planning we had 4 or 5 phone calls. 12-14 emails. We did have a slight problem with the billing but Kevin worked his magic and got it all straighten out for us. After we made our deposit I have a few more questions and he has continued to refine our trip. It is my hope when we actually take our trip in Aug 2026 it will all go smoothly. If not I'm sure I can call Kevin and get it straighten out.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Diarmuid was the most responsive travel…

Diarmuid was the most responsive travel agent I have ever worked with. He got back to me right away, had somehow figured out most of what I wanted in a trip and had it all organized for me. After one conversation, he tweaked it and added a few more things and I couldn’t wait to go to Iceland. He was excellent to work with.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with our agent Kevin

Very happy with our agent Kevin. He was very patient with our lack of knowledge of Iceland and helped us through getting our trip together. It’s nice when they listen to your concerns about your trip. Highly recommended!!!!

6 March 2026
Unprompted review

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