Goicelandtours Reviews 

124
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and kind demeanor, making the planning process enjoyable and stress-free. Many people highlight the exceptional customer service, noting that agents are knowledgeable, responsive, and dedicated to creating personalized and memorable holiday experiences. Reviewers appreciate the flexibility and attentiveness of the staff, who are quick to answer questions and adapt itineraries to meet specific travel requests and needs. The efficient communication and genuine interest shown by the agents in crafting the perfect trip are frequently mentioned as key factors in customer satisfaction.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Holidays

Clients share positive opinions on holidays, with many expressing excitement and anticipation for their... See more

Service

Reviewers mention positive feedback about service, highlighting the helpfulness and knowledge of the staff in... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness,... See more

Response time

People report positive experiences with response times, with many customers highlighting the quick and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kevin did an amazing job of planning a 5 day tour of Iceland for me and my 14 year old granddaughter. He even put together a video so my granddaughter could have a visual of some of the beautiful plac... See more

Rated 5 out of 5 stars

Sophie, our tour guide was very flexible & accommodating. She was very good at following up & at the same time she was not overbearing. We decided to postpone our trip to Iceland so we are not utiliz... See more

Rated 5 out of 5 stars

Sophie was very helpful. She explained the areas where we would visit. What we could expect to see. Then included the other areas I had heard about. Told us to keep looking for other things that in... See more

Rated 5 out of 5 stars

Sophie made everything so easy. She was very professional and answered all of our questions and made us feel confident that our trip will be amazing. I would recommend her to anyone looking to book a... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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4.9

All reviews

(124)

124 reviews in the last 12 months

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Rated 5 out of 5 stars

After much consideration

After much consideration, we decided to cancel a cruise from London to Iceland, after a search we chose Go Iceland Tours and we're connected with Kevin. Within 1 hour he had a rough itinerary, we had a phone call and discussed several more points of interest and just like that we now have a 7 day tour around Iceland. I can't say enough about Kevin's knowledge about Iceland and his willingness to add and change the itinerary to our likes. Thanks to Kevin we are now looking for an awsome vacation in Iceland.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Matt knows his stuff

Matt had all the answers to my questions. He seems to be genuinely interested in my trip. Matt has an upbeat attitude that is infectious, I felt confident in our choice of tour after every conversation with him. Matt returned calls quickly and was easy to communicate with. He knows his stuff, it's a pleasure dealing with him.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Hands down unarguably Aoife has been…

Hands down unarguably Aoife has been one of the best well educated and knowlagable travel assistance agents we have ever incountered,as we have traveled the world through our military lives.this young lady answered question we didnt know we had making things far less stressful than we thought.Going foward if we dont have Aofie befor we traval,than we wait.Thanks love you are Amazing/the best

20 May 2026
Unprompted review
Rated 5 out of 5 stars

We had an amazing experience with Go…

We had an amazing experience with Go Iceland Tours, and Matt made the entire trip seamless from start to finish. He planned everything perfectly and went above and beyond by sending personalized videos explaining our daily activities, which made us feel prepared and excited for each day of the trip.

His attention to detail, communication, and knowledge of Iceland were outstanding. Every tour, excursion, and recommendation was incredible, and it was clear how much care he put into making our vacation special.

If you’re planning a trip to Iceland, I highly recommend asking for Matt at Go Iceland Tours. He truly made our experience unforgettable!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Matt was an absolute delight to work…

Matt was an absolute delight to work with. He worked early in the morning and often worked late into his evening due to our time differences. I really appreciated all his effort to get my group of 11 organized to help us celebrate this once in a life time experience together.
Thank you!

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Go Iceland tours

I have always wanted to go to Iceland I found Go Iceland tours on google and I know I would only travel with go Iceland tours and have Kevin helping us navigate though our dream trip.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Matt was informative

Matt was informative, helpful, courteous, and patient with our myriad of questions.
We are impressed with the flexibility of our trip, and the fact that if we encounter problems, Matt will attempt to solve them.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Kevin was incredible

Kevin was incredible. He answered my inquiries promptly and was a wealth of information. He is all about customer service. Thanks Kevin for being so professional and dedicated to providing exemplary service.

The Sethis

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Top notch service!

Adam did a wonderful job helping me prepare an itinerary for solo travel later this year. His thoughtful and comprehensive plan, both written and video, with my interests in mind was exactly what i was looking for!! GoIceland tours and especially Adam, thank you so much!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Matt has been great to work with

Matt has been great to work with. He responds even if he’s not in the office. The time change is a challenge. He has been accommodating with changing our schedule and requests Thanks Matt

29 April 2026
Unprompted review

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