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Review summary

Created with AI, based on recent reviews

Looking at 5,792 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the product and its quality, often praising the appealing scents and the positive effects on their skin. Many find the fragrances long-lasting and receive numerous compliments when wearing them. However, some people were dissatisfied with the payment process, reporting billing discrepancies and difficulty canceling subscriptions. There are also mixed opinions regarding order and delivery services, with some experiencing significant delays and issues with tracking information, while others received their products promptly.

What people talk about most

Product

Users describe positive interactions with the product. Many customers love the scent, describing it as... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the pleasant and... See more

Order

Clients share ambiguous opinions on order. Many customers report significant issues, such as orders not being... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers express frustration with... See more

Payment

Consumers express significant dissatisfaction with payment processes, frequently reporting charges they did... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like the product however I did not want any more of the products due to still having a lot left. They have automatically taken £57.72 out of my account and sending more. I’ve tried to contact the... See more

Rated 3 out of 5 stars

This is excellent. My only concern was regarding the shipping details and the associated service. The information provided by USPS was unclear and lacked professionalism, as critical tracking numbers... See more

Rated 4 out of 5 stars

The frequency of the orders are to much for me. But your attention to my concern was very refreshing. Got to love smaller ran business.

Rated 3 out of 5 stars

The perfume and oil are great. They delivery took forever. Took almost a month when I paid for 2 day express delivery.


Company details

  1. Perfume Store

Written by the company

Our team of dedicated perfumers, fragrance experts, and olfactory enthusiasts united with a shared vision - to craft a perfume that offered a bespoke scent experience while enhancing individual allure. After countless hours of research, formulation, and meticulous testing, Goda was born, encapsulating the culmination of our dedication and passion for the world of allure and fragrance.


Contact info

3.5

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unable to get in contact with the…

Unable to get in contact with the company at all as adverts keep on popping up so frustrating all I wish to do is cancel the subscription so that they don't think that I have an endless pot of my hard earned money to keep them kidding us all. I only wished to try this out but now wished that I checked out trust pilot reviews before signing up and making payments of £42.45 Robin Hood company please don't use

16 May 2026
Unprompted review
Rated 1 out of 5 stars

Avoid ordering from this company at all…

Avoid ordering from this company at all costs!!!! First of all they scammed me and send me only 3 bottles of the body oil instead of 5 as clearly stated in the promotion (and no, there was no misunderstanding the picture showed 5 bottles of body oil and it said order 3 get 2 for free)! I contacted them about it and then first they told me that I will receive the other with my monthly subscription. LOL, what subscription?? I most certainly never!! signed up for any subscription!! Then they answered me that will give me a 20$ gift card, what a joke!!
But it gets even better: I haven’t heard back for a couple of weeks but received yesterday that my subscription order is on its way! Despite the fact that I have repeatedly told the customer service that I have NEVER!!! signed up for a subscription, I have told me repeatedly to cancel this subscription immediately.
Please save yourself all the trouble and the trap that they force you into a subscription you have never signed up for and just DO NOT order from this company!!!!

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Do not order anything from Goda

Do not order anything from Goda! They will keep taking monthly payments and sending you more stuff that you never ordered and then you can't get hold of the to tell them to stop ..its a scam .I've no idea how to stop them .I've tried everything.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

GODA for Her

I love GODA for Her. The scent is very light yet sexy. It feels heavenly on your skin. I’ll definitely be ordering more. 🌟🌟🌟🌟🌟

18 May 2026
Unprompted review
Rated 4 out of 5 stars

Timing

Everything came on time, however , my significant other passed away suddenly before I got the package. Therefore, I have not really used it yet. So I can't give an accurate review. Im so sorry.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

My very first experience using Goda was exceptional

My very first experience using Goda was exceptional. It truly gives your skin a healthy glow. The fragrance leaves a trail so much so I’ve received compliments from strangers. It makes me feel beautiful and rich. I ordered my second bottle a couple weeks after receiving the 1st. I encourage you try it. This product does not disappoint.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Extreme Robbers

I saw their product on instagram and decided to give it a go. I ordered one of the scents from Germany and it took a long time to get to my door. Anyways, one 1 month after my first purchased I saw 30 euros were withdrawn from my bank account for a perfume that I didnt even order?!? It seems they secretly sign you up for their monthly subscription and than milk your money until you notice. After noticing I told them to refund my money but they always avoided my emails playing with me the whole time!!! AND their support email is soo trash that your emails dont even get delivered I dont know how. It has been almost 2 weeks and still no sign, they are happy to take my 30 euros for a perfume that I dont even want it seems. Literal scammers literally ripping me off!!!

19 May 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost!

Avoid at all cost!! Autorepeat orders requiring several emails to request stoping before implemented . Only part of the order delivered, confusing advertising and customer service emails not being delivered in the hope you just go away. Spent weeks attempting to contact, palmed off! 😠
Spend your money elsewhere, lots of cheaper and better oils on the market.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

I have had an appalling experience …

I have had an appalling experience with the GODA customer service team.
They refuse to reply to emails and when they do it is with a bot that addressed a completely unrelated issue.
I made a mistake when I placed the order.
My bad, I will wear that even though I alerted them within 3 minutes!!!!
Now I need to return product. I have 14 days ticking away to do so, (at my expense)
I cant do a return until I reach out to the "happy to assist" team at GODA, and they refuse to answer any of my polite emails.
I have no idea what the product is like but if it comes from a business that treats its customers like they dont exist after taking their money, then I can only think it will be disappointing.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam artist goda…

This company is a scam artist goda perfume. I've written 6 emails but response to cancel my membership. Don't but anything from them they have so take out 50 pounds. The main company is in Asia. It's disgusting. Save your money.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful scent

Beautiful scent. I purchased this for my boyfriend, and we both love this fragrance. It is a versatile perfume that has drawn his many compliments!

19 May 2026

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