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Review summary

Created with AI, based on recent reviews

Looking at 5,792 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the product and its quality, often praising the appealing scents and the positive effects on their skin. Many find the fragrances long-lasting and receive numerous compliments when wearing them. However, some people were dissatisfied with the payment process, reporting billing discrepancies and difficulty canceling subscriptions. There are also mixed opinions regarding order and delivery services, with some experiencing significant delays and issues with tracking information, while others received their products promptly.

What people talk about most

Product

Users describe positive interactions with the product. Many customers love the scent, describing it as... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the pleasant and... See more

Order

Clients share ambiguous opinions on order. Many customers report significant issues, such as orders not being... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers express frustration with... See more

Payment

Consumers express significant dissatisfaction with payment processes, frequently reporting charges they did... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like the product however I did not want any more of the products due to still having a lot left. They have automatically taken £57.72 out of my account and sending more. I’ve tried to contact the... See more

Rated 3 out of 5 stars

This is excellent. My only concern was regarding the shipping details and the associated service. The information provided by USPS was unclear and lacked professionalism, as critical tracking numbers... See more

Rated 4 out of 5 stars

The frequency of the orders are to much for me. But your attention to my concern was very refreshing. Got to love smaller ran business.

Rated 3 out of 5 stars

The perfume and oil are great. They delivery took forever. Took almost a month when I paid for 2 day express delivery.


Company details

  1. Perfume Store

Written by the company

Our team of dedicated perfumers, fragrance experts, and olfactory enthusiasts united with a shared vision - to craft a perfume that offered a bespoke scent experience while enhancing individual allure. After countless hours of research, formulation, and meticulous testing, Goda was born, encapsulating the culmination of our dedication and passion for the world of allure and fragrance.


Contact info

3.5

Average

TrustScore 3.5 out of 5

6K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

The customer service was great

The customer service was great. I read a review that wasn't so good, and I worried I had just paid for nothing.
The product wasnt my favourite scent. I dont use perfume much these days, mostly essential oils, although I did buy a set of samples from Alkemia and once I read in one of the masterclass emails that Goda for her can boost the perfume I tried it and it worked for this I am happy because I love the smell of the almond in my Enchantress perfume oil, and it seems to boost it

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Goda is my absolutely favorite…

Goda is my absolutely favorite fragrance. I bought the biggest bottle this time so I can use it on myself, linens and room spray. I constantly receive compliments and I know why I sure smell good!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Adore the silk body oil 🖤

Adore the silk body oil and will definitely be reordering. I wish it came in a larger quantity. I actually prefer the scent of the body oil to the perfume, although the perfume after a couple hours mellows out and is quite nice. I suppose that is the perfume and my body chemistry taking time to do its thing, as advertised. The perfume I find to be a little harsh when first applied, so have to plan timing. Overall like the product.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Perfume isnt that great

Perfume isnt that great. Took money from my account claiming I set up a subscription. If I did it must have been very well hidden. I was tricked and they won't give me my money back. I even tried to cancel it when it was pending they said it had a shipped after i tried to cancel how how convenient. Scammers. Oh and they turn off comments on thier Facebook so bad ones are filtered out. But there are a lot of angry faces. Shouldn't be allowed.

18 May 2026
Unprompted review
Rated 4 out of 5 stars

The fragrance smells nice

The fragrance smells nice but is nothing special and hasn't been noted by anyone around me when I have worn it. I am kind of sorry I bought two packages of it! The order came in a sturdy package so it wasn't damaged or didn't leak and was delivered in a timely fashion.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Smiles…

I was using the drops just casually and it didn’t dawn on me until maybe day four when my roommate came out to me. It was all in my neck to smell it. Now I have everyone asking me about the product! It’s my secret

16 May 2026
Unprompted review
Rated 1 out of 5 stars

Stay Away!

Supposedly signed up to a subscription that was 100% not subscribed to by me. A very dubious company to say the least.
Returns process is none existent and I’ve had to raise the issue with my bank.
Stay away from them for god sake!

18 May 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM GODA!

DO NOT ORDER FROM GODA

A friend recommended GODA oil to me, and to be fair, the product itself was quite pleasant. However, around three weeks later, I suddenly received another bottle that I had not ordered, and £29 had been deducted from my account without any clear authorisation from me.

It turns out the company signs customers up to a subscription service, despite me never knowingly agreeing to one. When I tried contacting them, several emails bounced back, and when I finally got through to their so-called customer service, they completely ignored my request for a proper refund. Instead, they just kept offering me 50% off the subscription rather than cancelling it and refunding me fully.

Their website claims “easy returns,” but that was absolutely not my experience. In the end, I had to contact my bank and dispute the payment directly to get my money back. Interestingly enough, only after the bank dispute did I suddenly receive an email from GODA saying they had processed a refund.

Afterwards I checked online and found plenty of negative comments on Reddit and elsewhere from people describing very similar experiences. I really wish I’d looked into the company beforehand instead of trusting a recommendation from a friend.

In my opinion, consumers should avoid this company entirely. The business model feels extremely misleading and the customer service is awful.

27 April 2026
Unprompted review

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