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Review summary

Created with AI, based on recent reviews

Looking at 5,792 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the product and its quality, often praising the appealing scents and the positive effects on their skin. Many find the fragrances long-lasting and receive numerous compliments when wearing them. However, some people were dissatisfied with the payment process, reporting billing discrepancies and difficulty canceling subscriptions. There are also mixed opinions regarding order and delivery services, with some experiencing significant delays and issues with tracking information, while others received their products promptly.

What people talk about most

Product

Users describe positive interactions with the product. Many customers love the scent, describing it as... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the pleasant and... See more

Order

Clients share ambiguous opinions on order. Many customers report significant issues, such as orders not being... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers express frustration with... See more

Payment

Consumers express significant dissatisfaction with payment processes, frequently reporting charges they did... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like the product however I did not want any more of the products due to still having a lot left. They have automatically taken £57.72 out of my account and sending more. I’ve tried to contact the... See more

Rated 3 out of 5 stars

This is excellent. My only concern was regarding the shipping details and the associated service. The information provided by USPS was unclear and lacked professionalism, as critical tracking numbers... See more

Rated 4 out of 5 stars

The frequency of the orders are to much for me. But your attention to my concern was very refreshing. Got to love smaller ran business.

Rated 3 out of 5 stars

The perfume and oil are great. They delivery took forever. Took almost a month when I paid for 2 day express delivery.


Company details

  1. Perfume Store

Written by the company

Our team of dedicated perfumers, fragrance experts, and olfactory enthusiasts united with a shared vision - to craft a perfume that offered a bespoke scent experience while enhancing individual allure. After countless hours of research, formulation, and meticulous testing, Goda was born, encapsulating the culmination of our dedication and passion for the world of allure and fragrance.


Contact info

3.5

Average

TrustScore 3.5 out of 5

6K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautiful scent

Beautiful scent. I purchased this for my boyfriend, and we both love this fragrance. It is a versatile perfume that has drawn his many compliments!

19 May 2026
Rated 5 out of 5 stars

This brush is a very smooth way to…

This brush is a very smooth way to stimulate your lymphatic system in your face. It is very soft and does not feel uncomfortable at all. I still need to educate myself better on the right way to do it, but I like this as an option more so than some of the other tools I have seen.

16 April 2026
Rated 1 out of 5 stars

Unethical company with hidden subscription

My wife ordered their oils and in a month time I got a message that I authorized a payment. That's when I realised it's their business model if we can call it such.
The scent of the oil is too strong she cannot use it anyway without having a headache but I appreciate this is personal. Will try to send the unwanted items back and hopefully we will get a refund, but you'd better to stay away from them. Support is very helpful! Haha, they responded almost immediately to my immediate reaction but then couple of days later they said the order was already sent. Brilliant, isn't it?
Real con artists!

19 May 2026
Unprompted review
Rated 2 out of 5 stars

Products ok not great I wouldn’t have…

Products ok not great I wouldn’t have reordered but I was put onto a subscription without knowing , I’d barely used what I’d ordered when I received notification that more was on the way and that my card had been charged over £100 , customer service is very difficult to contact emails repeatedly bounced back and when finally I received a reply it was a broad response meaning I had to start the process again with emails bouncing back , it wasn’t till I threatened going through my credit card company that I finally got a suitable response , took about 6 weeks but I finally got a refund , my opinion is this is a scam company and better to be avoided

6 April 2026
Unprompted review
Rated 2 out of 5 stars

Shipping issues

Sad. My only problem was the shipping which I never received the product that was ordered even though it said it was delivered. The customer service crew was excellent. They answered questions and were friendly about the bad situation. Thanks to them I might considered trying to order again. My friends have ordered with no problems and love the product so I think this was just one bad experience with shipping issues not product issues.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE. Not only does their body oil have an unpleasant fragrance, but they keep sending it every 2 weeks. You cannot stop the subscription or return orders. This is a scam to get your credit card info. They keep sending automated responses to requests to return and cancel subscriptions.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Order took over a month to receive

Order took over a month to receive. Was signed up for monthly subscription without my knowledge or permission. There is no way to cancel subscription on Goda website and you can only pause upto 5 subscription. The customer service team said they would return my money. That was last week, let's see what happens. The Perfume is lame gotta put your nose right on your skin to smell it

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Boldly Accepted

I was surprised by how bold the fragrance is at first — richer and heavier than I prefer — but once I mixed Goda Body Oil into my favorite lotion everything shifted. It softened into a delicate scent leaving my skin smooth hydrated and luminous.
The real test was my husband who’s extremely sensitive to fragrance. Not only did it not trigger him - he actually noticed the difference. His words: “Goda is OK — a little goes a long way - and it lasts all day.”

11 May 2026
Unprompted review
Rated 1 out of 5 stars

I made a one-time purchase of $58 in…

I made a one-time purchase of $58 in March. On May 9th, an unauthorized charge of $78 was debited from my account, and I have not received the corresponding product. Despite my attempts to contact them, there has been no mention of a refund. Instead, I am consistently offered promotional deals, which I am not interested in as I do not wish to receive their product. This situation is particularly challenging given my current budget constraints, and the unauthorized transaction has resulted in overdraft fees. I am deeply frustrated by their refusal to issue a refund and consider their customer service and support system to be highly unsatisfactory, as they have been unresponsive to my inquiries.

9 May 2026
Unprompted review
Rated 2 out of 5 stars

Terrible Customer Service

I love the oil. BUT Goda continue to take $113+ from my c.c. every month ! I have so much oil I'm giving it away ! Communication with Goda to stop continuing sending oil has failed. Only thing to do is block them ... I would never recommend this Company ...

19 May 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

I totally agree with the review Crystal left 4 days ago. It is an absolute scam! No matter which way I tried I cannot cancel this subscription despite emailing them constantly. In the end I rang my credit card provider and they have now blocked Goda.

19 May 2026
Unprompted review
Rated 1 out of 5 stars

Hidden subscription i thought that i…

Hidden subscription i thought that i was buying one item until they took another payment out of my bank account, there's no way of actually contacting them, I've emailed but still waiting for a reply, I have unsubscibed but still receiving emails as though im still a member, complete scam don't buy and get caught out like me

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Rip off

Rubbish product. Castor oil does better. They subscribed me for monthly fees which i never subscribed to. Cant get any sense about a refund. AVOID

15 May 2026
Unprompted review

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