Amazingly fast service. Friendly and Professional service. Very easy to get through the whole process. I would highly recommend for anyone in my situation with no family doctor this is your answer for... See more
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Review summary
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I was so thankful that my daughter received help for her cough. Dr. Takla responded quickly and was very courteous and professional. He prescribed an antibiotic and it was sent to our pharmacy. Amazin... See more
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Quick, easily accessible, simple to use. Great care, with excellent knowledge provided re my primary concern. Felt it is a great tool for folks both with and without family doctors. Of course es... See more
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They usually do not take too long to get back with some information and I am able to have my prescriptions sent to my pharmancy the same day. Just wish we did not have to list the other prescription... See more
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Company details
Written by the company
With Maple, you can now see a doctor anytime, 24/7. Online consultations with Canadian-licensed doctors and nurse practitioners for medical advice & treatment.
Contact info
Canada
- getmaple.ca
4.7
Excellent
9K reviews
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Very good experience and health…
Very good experience and health provider did a great job…
26 May 2026
Reply from Maple
We love to hear this, Michael. Thanks for taking the time to share your experience with us.
I had a very good experience with Dr
I had a very good experience with Dr. Bhardwaj. He is very attentive and an excellent professional. He guided me with great precision and knowledge.
26 May 2026
Reply from Maple
We love to hear this, Elaine. Thanks for taking the time to share your experience with us.
Liked that it was fast and easy.
Liked that it was fast and easy.
Too much like a walk in, the Dr didn't really listen to me. I had to ask things twice.
23 May 2026
Reply from Maple
Hi Susan, thanks for sharing your feedback regarding your visit. Please reach out to our team at getmaple.ca/contact-us so we can look into this further for you. We’re here to help.
The whole process was seamless
The whole process was seamless, the Dr. listened to me and worked with me on the best next steps. I felt heard and relieved.
21 May 2026
Reply from Maple
We love to hear this, Corinne. Thanks for taking the time to share your experience with us.
Try filling out the forms and then now…
Tried filling out the forms and now a maple subscriber. Can't figure out how to work the site and nobody wishes to contact me but my problem. I can't find a way to make that happen. Terrible sight for me I was going to have a hard time understanding things. I'm 74 years old and really bad scrape on my right leg that is getting infected can't find anybody to help
24 May 2026
Unprompted review
Reply from Maple
Hi Roger! Our team is here to help you navigate the website. If you need any assistance using Maple or setting up your account correctly, please don’t hesitate to reach out to our team at getmaple.ca/contact-us. We're here to help!
My experience was quick and very convenient
My experience was quick and very convenient, Maple is great and easy to deal with.
25 May 2026
Reply from Maple
Thanks for the review, Brenda. We're so glad you could get the care you need easily on Maple.
it was fast
it was fast, efficient and professional. Also the person that help me had has professional a affable.
25 May 2026
Reply from Maple
Thanks for taking the time to write us a review. We're very happy to hear you enjoy using Maple.
while i had to wait 5 hours for a…
while i had to wait 5 hours for a response, i did receive medical advice and prescription
19 May 2026
Reply from Maple
Thanks for your review, Elke. Response times depend on the service requested and the province you're in at the time of the request. On-demand requests are answered as quickly as possible by available providers to ensure you get the care you need when you need it. During busier periods, we appreciate your patience and if you need non-medical assistance while waiting you can always reach out to our team at getmaple.ca/contact-us/. We're here to help.
I was able to complete the whole…
I was able to complete the whole appointment in less time than it would have taken to drive to the hospital.
25 May 2026
Reply from Maple
Thanks for taking the time to write us a review. We're very happy to hear you enjoy using Maple.
Renew of Prescriptions
Renew of Prescriptions
05/25/2026
Process was professional and easily understood for access and care.
25 May 2026
Reply from Maple
Thanks for the review, Graham. We're so glad you could get the care you need easily on Maple.
NP McIntosh was amazing!
NP McIntosh was amazing! Very thorough and knowledgeable! I highly recommend using Maple! Excellent experience.
25 May 2026
Reply from Maple
Thanks for your feedback Lisa. We're so happy you enjoyed using Maple.
Reply from Maple
Hi Lisa, thanks for your feedback. Maple is a virtual telemedicine platform with doctors available across Canada. Patients can connect with a doctor via chat, voice or video with their cellphone, tablet or computer from our platform. If you have any questions, please contact our support team at getmaple.ca/contact-us.
Fast Service
Wow, can’t believe how fast I was able to communicate with a doctor! Prescriptions ordered and already sent to my pharmacy within a very short time frame!
24 May 2026
Reply from Maple
Thanks for your feedback. We're so happy you enjoyed using Maple and were able to get your prescription so quickly.
Happy with this kind of system where we…
Happy with this kind of system where we have ease n convenience to showcase our problems and get resolved with care.
24 May 2026
Reply from Maple
Thanks for your feedback, Ravindra. We're so glad you got the care you needed.
No time to respond…Got canceled
Im a mom that set up a consult with mapple. Before I could hand off the conversation. The NP canceled the appointment. It was not life threatning but We need treatment and no doctor. Maybe we can pay online to a doctor instead. Or pharmacist.
22 May 2026
Unprompted review
Reply from Maple
Hi Val, thanks for sharing your feedback with us. While our providers can help with many common medical conditions online, every patient case is unique and some cases may not be suitable for online care. If you need any additional assistance, please reach out to getmaple.ca/contact-us/. We're here to help.
Maple Exceptional Review
The speed of service is exceptional. Totally professional and completely satisfied by having my small needs met so efficiently.
23 May 2026
Reply from Maple
Thanks for letting us know, Christopher. We're so glad you got the care you needed.
Maple is fast
Maple is fast, efficient, and easy to use. I’m so grateful. I ran out of my migraine medication and I am an international student. They made it as easy as possible for me to link up with a doctor, and I had no problems communicating and then getting my prescription refilled immediately. Thanks Maple, for making life just a little bit easier! Dr. King was kind and professional. Keep up the good work!
23 May 2026
Reply from Maple
Love to hear it, Ryan. We're glad a provider could help you get the prescription refill you need. Take care.
I had a great experience using Maple…
I had a great experience using Maple Virtual Healthcare. The platform was incredibly simple and easy to use, and I was connected with a healthcare provider much faster than expected. The whole process was smooth, convenient, and stress-free. It’s reassuring to get professional medical help so quickly from home. Highly recommend for anyone looking for fast and efficient virtual care.
Thanks!
23 May 2026
Reply from Maple
Thanks for taking the time to write us a review. We're very happy to hear you enjoy using Maple.
Great service
The reason the service is so great is because of all the questions before the consultation. The NP had all the information to be better prepared for the consultation.
23 May 2026
Reply from Maple
We love to hear this, Heather. Thanks for taking the time to share your experience with us.
Quick response and got what i asked forRsolved…
Quick response and got what i asked for right away :)
22 May 2026
Reply from Maple
Thanks for the review, Jay. We're so glad you could get the care you need quickly and easily on Maple.
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