I'd Subscribed without realizing! Gentle Patches understood. Customer Service replied promptly with a few suggestions, all sorted in a short while. Just edited! 1 month later had to chase refund.
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Gentle Patches is a wellness brand offering science-backed transdermal patches designed to support energy, skin health, weight management, and more. Founded by health entrepreneurs passionate about longevity and modern wellness, we offer a focused line of patches formulated for what matters most—helping people feel better naturally. Our patches provide a clean and effective alternative to traditional supplements by delivering active ingredients through the skin for steady, controlled absorption. Whether it's NAD+ for cellular energy, marine collagen for skin vitality, or natural compounds like berberine to aid metabolism, our goal is to make wellness easier, more consistent, and more natural. With no fillers or unnecessary additives, our products are made for people who want real results without the hassle. We serve customers across the US and Europe with fast, reliable shipping and a satisfaction-first approach to customer care. Gentle Patches is continually developing new solutions to support your well-being at every stage of life. Simple. Natural. Effective. That’s the Gentle way.
Contact info
Švitrigailos g. 34, LT-03230, Vilnius, Lithuania
- US: (718) 957-1203
- support@gentlepatches.com
- gentlepatches.com
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Replied to 31% of negative reviews
Typically replies within 2 weeks
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I had an issue due to my own error
I had an issue due to my own error. The company immediately resolved the problem.
I 100 percent trust this company
I mistakenly paid for an order when…
I mistakenly paid for an order when looking for a discount I emailed this company and they refunded be immediately and a really kind email from Patrick in this day and age where I haven ripped off so many times I was so grateful would definitely use this company in the future
This product is a fail
I did not feel a difference from the use of this product. It was my understanding that this product was a good substitute for GLP 1 . I found that it nothing at all.
I will not be re ordering.
It would be nice if i received my money back.
DSM
Weight Warrior
I have been on the patches for 2 weeks. I really haven’t seen any change. My gravels may not be as bad. I really don’t think so.
I haven’t lost any weight so far.
I will continue to use faithfully to see if I get any results.
I am so hopefully they will work.
Really helpful in getting my problem…
Really helpful in getting my problem solved.
So far
So far, so good. It's only been a week since I started using them so it's too early to tell any difference but even though the scale is still the same, it seems like the little fat pockets on my shins are shrinking.
The patches don’t work as it’s…
The patches don’t work as it’s difficult for the substance to be absorbed through the skin. The capsules are far more effective with clinical trials to support.
I returned my patches in line with the company policy and paid the p&p, took ages and chasing for a refund to be made and when it was made £5 was deducted for warehouse handling costs . The emails from the company were very nice and apologetic, but I would not lose my money to this company again.
Top tip buy the berberine capsules they are cheaper and effective.
This is a scam
This is a scam. Sticks are just that..stickers. They don't work. They don't understand the word cancel...no... don't want. They say manually cancelled. Then the following month they are sending another pack of stickers. Cancelled payment with bank. 32020201603 next order number due for despatch 23rd May after three attempts to cancel with promises before of manually cancelling order.
It would be zero rating.
Great customer service
Very prompt delivery. Products are well presented and packaged. Customer service was second to none helped out when I really needed it.
When they say "order cannot be processed" and it was !
First of all, Gentle Patches Worked for me. Not immediately and not in an incredible weight loss- I only lost about 11 pounds with a 3 month supply. BUT that is not my complaint. About 10 days after finishing the patches ...I started gaining weight, not all but about 1 pound every 2 days. I remembered hearing it took 6 months on these patches before you "reset" your new weight. But that is not my complaint either!
So I tried to reorder Gental Patches but after filling in the information, I received an alert from Gentle Patches that the Visa bank debit card failed & the order could not be processed! IT MUST BE A COMPUTER GLITCH -I have an 800 credit score and my cards are 100% backed up by my bank. I thought I would call the bank the next day. Then tried with American Express. SAME MESSAGE- CARD CANNOT BE PROCESSED. So I just gave up - Next morning I receive two fraud alerts, one for my bank card and one from American Express. Both suspected fraud and canceled any payments, But I had to cancel both cards and wait to be sent a new ones.
This occurred about a month ago or more. Then I TRIED the Kind Patches because they were cheaper, no problem ordering but they did not work for me at all.
Now TONIGHT, I decide to try to order Gentle Patches again.
( I did not realize this was the company triggering those fraud alerts from my Bank and American Express 4 months ago because they did not Identify themselves as Gental Patches when charges hit the bank or AMX; and I was under the impression that "the card could not be processed" and assumed it was never processed! Also, the amounts were different.
Now TONIGHT, I just received an automated response asking if I made a purchase for $134. and change and expect to receive a similar call tomorrow from AMX.
Fortunately, they stopped the culprits and I did not lose money BUT I STILL NEED TO WAIT FOR NEW CREDIT CARDS AGAIN!!!
I am seriously hesitant to continue on line shopping & wonder if Gentle Patches is involved with this fraud.
What a load of rubbish
What a load of rubbish, first patch fell off after 2 hours, not even sticky. Don't waste your money on this junk
Top customer service!
I had an issue with my order, my fault, not thiers and it was resolved within an hour by Gelou. Top customer service!
Gelou sorted out my problem swiftly and…
Gelou sorted out my problem swiftly and professionally . Following my instructions to the letter
I did not receive the correct amount of…
I did not receive the correct amount of patches and only received one type of patch instead of the two that I ordered. I am trying to work it out with the company now.
Quick response also fixes your problem …
Quick response also fixes your problem fast you are listened by the workers very friendly
These patched did nothing for me or my…
These patched did nothing for me or my sister.
Great experience
Fast shipping. Good descriptions of each patch. And I lost 2 lbs.
Good customer service
My order got lost and they refunded my money right away. They offered to replace if I wanted. Good customer service.
I have not loss any weight or hunger…
I have not loss any weight or hunger surpression. Very disappointed
Avoid at all costs, they do not follow Consumer Rights Act
Unfortunately there is no option to leave zero stars but that is what I would have rated them. I recently made an order with them but after I selected the patches I wanted I then had 6 other offers popping up that I had to dismiss as they were trying to sell add-ons
I accidentally pressed the wrong part of the screen to decline the offer and instead selected add to order. I presumed there would be a final confirmation screen but there was not. I emailed them within a few minutes to explain my issue and after many emails back and forth I was offered a 30 per cent refund!! This is absolutely disgusting and I will be contacting my bank as my consumer rights are that I should get a full refund after being mis-sold extra items. What an unprofessional, immoral and illegal company this is. Avoid, avoid, avoid!!!!!
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