I'd Subscribed without realizing! Gentle Patches understood. Customer Service replied promptly with a few suggestions, all sorted in a short while. Just edited! 1 month later had to chase refund.
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Gentle Patches is a wellness brand offering science-backed transdermal patches designed to support energy, skin health, weight management, and more. Founded by health entrepreneurs passionate about longevity and modern wellness, we offer a focused line of patches formulated for what matters most—helping people feel better naturally. Our patches provide a clean and effective alternative to traditional supplements by delivering active ingredients through the skin for steady, controlled absorption. Whether it's NAD+ for cellular energy, marine collagen for skin vitality, or natural compounds like berberine to aid metabolism, our goal is to make wellness easier, more consistent, and more natural. With no fillers or unnecessary additives, our products are made for people who want real results without the hassle. We serve customers across the US and Europe with fast, reliable shipping and a satisfaction-first approach to customer care. Gentle Patches is continually developing new solutions to support your well-being at every stage of life. Simple. Natural. Effective. That’s the Gentle way.
Contact info
Švitrigailos g. 34, LT-03230, Vilnius, Lithuania
- US: (718) 957-1203
- support@gentlepatches.com
- gentlepatches.com
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Replied to 31% of negative reviews
Typically replies within 2 weeks
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Avoid at all costs, they do not follow Consumer Rights Act
Unfortunately there is no option to leave zero stars but that is what I would have rated them. I recently made an order with them but after I selected the patches I wanted I then had 6 other offers popping up that I had to dismiss as they were trying to sell add-ons
I accidentally pressed the wrong part of the screen to decline the offer and instead selected add to order. I presumed there would be a final confirmation screen but there was not. I emailed them within a few minutes to explain my issue and after many emails back and forth I was offered a 30 per cent refund!! This is absolutely disgusting and I will be contacting my bank as my consumer rights are that I should get a full refund after being mis-sold extra items. What an unprofessional, immoral and illegal company this is. Avoid, avoid, avoid!!!!!
They were quick to resolve issues
Convenient but Not or Slow to show results.
I like the convenience of the patches, but the advertising sounded as though weight was lost in the first week.
I have been using the patches for over a week and have not lost any weight.
I'm 91 years old so maybe it's my age. Since I bought them, To will use them and perhaps I'll see some results later.
I found the response from Gentle…
I found the response from Gentle Patches to be excellent. Mary dealt with my query tineously and with courtesy. Thanks you.
Save your money
Having tried these patches as recommended, first patches had no effect, I realise now that these do not work and are a waste if money. Feel annoyed with myself for believing the ads, I should have known better.
The whole experience was totally…
The whole experience was totally overwhelming with support throughout the delivery ordeal.
Brilliant customer service going the extra mile putting the customer at ease.
First class customer service 10/10
I ordered my first order (which I have still to receive as was only 2 days ago so will update once tried)!but I wanted to cancel my subscription until I had tried as I end up with so many subscriptions that I forget how and when to cancel if required, so thought Id try first and if I liked I could start up again.
Anyway, I emailed to cancel and received a lovely reply almost immediately (within the hour) confirming my cancellation and offering any other assistance. I immediately responded thanking their prompt customer service (which at no point made me feel pressured to not cancel or to re book). Again I got a lovely reply offering assistance if and when required and reconfirming my cancellation. Of all the companies or individual small businesses I have dealt with over the years I can honestly say that the customer service is second to none, so much so that if the patches work even a tiny bit I will most certainly order again.
An absolutely fantastic company to deal with and want to offer my sincere thanks for making the whole process so easy and calm, if it was possible to give more than 5 🌟 I would and would encourage anyone to at least try from this business before some of the others on the market who I didn’t have such a positive experience with.
I will update with results once tried.
No difference in my appetite or weight loss
The patches stick well, they are gentle on the skin. However, I do not see any difference in my appetite or my weight. I have not lost an ounce and this is my week 3. Very disappointing.
GLP-1 gentle patch’sPatches poor customer service
Patches did not work for me and apparently I signed up for a subscription I new nothing about, customer services from GLP-1 gentle patches Australia are a nightmare to deal with it says money back guarantee and they keep sending me emails with 25% money back and you keep the product I think I have received 3 of them and then the last one was 50% and I keep the product. I just want to send the product back for a full refund which I clearly state in every return email.
I was willing to try this product for…Ripoff
I was willing to try this product for $14.95. When I checked out I was charged $134. I received an email right away and asked to cancel my order. They said they couldn't because it was shipped. Not in less than one minute. Then 2 emails offering up to 60% off. I said .Ripoff
Exceptional Customer Service
Exceptional customer service. Professional and courteous. Instant responses and constant updates. Excellent company to deal with. AC
Stolen card
My handbag got snatched when I was out shopping and my card was inside then misused in various places one of them is Gentle patches but thanks to customer service Patrick who helped me so much and issued me a refund straight away he is so compassionate once he found out what happened with my handbag. Thank you so much Patrick for all the help you gave me.
So far my 25 year old daughter and…
So far my 25 year old daughter and myself have been using the berberine or GLP-1 patches for 2 weeks and both of us have really enjoyed not being so food conscious. We both have noticed that we can say “no” to most anything, especially for the later in the evening cravings! We both really enjoy these patches!!
Ordered patches from here but had to…
Ordered patches from here but had to send back as a) ordered to many and b) they brought me out in blood blisters. I made contact to return them and was given excellent service from start to finish. I would not hesitate ordering from here and if you have to return they are extremely efficient. Gelou was so helpful and was so kind keeping me up to date with every procedure can’t thank him/her enough.
Theresa McNeill
The company responded quickly and…
The company responded quickly and efficiently to a concern I had. The problem was solved and It couldn't have been easier. Thank you.
Great customer service and support
Great customer service and support. Thank you. Edith
Easy to deal with customer support
Haven't received my purchase yet - but good communications from this company so far.
The patches do not work used daily for two months and havenot
No weight loss after 2 months use daily
I was promised weight loss
I was promised weight loss, I didn’t lose a single pound. Google advises to consider Gentle Patches a scam and so do I. I truly believe I am sticking pointless purple stickers on. I’m mad with myself.
I’ve requested a refund but was told I’d waited a couple of weeks too long.
How are we supposed to know there is no benefit to wearing these ridiculous, useless patches unless we give them a fair trial?
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