Fantastic company excellent furniture. I bought a double bed it’s really well made and attractive. I paid £50 two lovely guys put the bed together and took the boxes away and they came in a Sunday g... See more
Company replied
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Review summary
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All staff from ordering to delivery were helpful & friendly The furniture itself is beautiful, sturdy & well made very good quality. People were most impressed that the furniture was not flat pack... See more
Company replied
Table and bench are amazing, when extended perfect for all the family. Looks great 👍 xx Couple of chips on table legs already, but it does get used daily by 2 adults, 3 under 12 kids and 2 boist... See more
Company replied
This is a top notch company. Such good customer service. Messages answered immediately uk friendly people. Ordered 5 heavy bits. Such quality and style. Nothing flimsy here. Unfortunately had to ret... See more
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Company details
Written by the company
From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.
Contact info
20 High Street, HR9 5BZ, Ross-on-Wye, United Kingdom
- 01989 763343
- info@furniture.co.uk
- furniture.co.uk
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Reply from furniture.co.uk
Thank you for taking the time to leave your review. We’re sorry to hear that you experienced an issue with your product, but we’re pleased that our team was able to resolve it fairly and efficiently.
We really appreciate your understanding and are grateful for your feedback. Thank you for choosing Furniture.co.uk.
Kind regards,
The Furniture.co.uk Team
Excellent build quality
Excellent build quality. Easy to finish the assembly. Delivery was on time and very efficient.
27 July 2026
Reply from furniture.co.uk
Thank you for your fantastic review! We’re delighted to hear you’re pleased with the build quality and found the assembly straightforward. It’s also great to know your delivery arrived on time and efficiently. We really appreciate your feedback and hope you enjoy your furniture for many years to come!
The Furniture.co.uk Team
Great communication,on time delivery &…
Great communication,on time delivery & excellent quality furniture.
27 June 2026
Reply from furniture.co.uk
Thank you for your lovely review! We’re delighted to hear you were happy with our communication, on-time delivery and the quality of your furniture. We really appreciate your feedback and hope you enjoy your furniture for many years to come!
The Furniture.co.uk Team
Great experience
Great experience, excellent communication, delivered on time..delighted with my coffee table
28 July 2026
Reply from furniture.co.uk
Thank you for your wonderful review! We’re so pleased to hear you had a great experience and were happy with the communication and on-time delivery. Most importantly, we’re delighted that you love your new coffee table! We hope you enjoy it for many years to come.
The Furniture.co.uk Team
Good Quality Product
Very well made product which was well packaged and easy to assemble. Love it.
26 July 2026
Reply from furniture.co.uk
Thank you for your lovely review! We’re delighted to hear you’re so pleased with the quality of your furniture and that it arrived well packaged and was easy to assemble. It’s wonderful to know you love it! We really appreciate your feedback.
The Furniture.co.uk Team
Damaged
The coffee table is very nice but arrived damaged. We had to re-glue the draw reinforcer back into place, and the strut which runs between the legs under the draws also needed re-screwing into place. It is scratched in two places too. With the amount of packaging there’s no way this was damaged in transit, so was sent out in this condition. We needed it quickly and couldn’t be bothered to go to the hassle of returning it.
Delivery service was great
26 July 2026
Reply from furniture.co.uk
Hi Lara,
Thank you for taking the time to leave us a review!
I’m pleased to hear that you’re happy with the coffee table and delivery service, but we’re very sorry that it arrived damaged and required repairs.
This is not the standard we expect, and we’ll be raising your feedback with our quality control team.
We understand that you needed the table quickly, but please contact us at info@furniture.co.uk or on 01989 763 343. We’d be happy to look into this further and see how we can put things right.
Warm regards,
Angharad
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
I ordered a chest of drawers in Antique White, but when it arrived, the colour was more grey than white. I contacted the company, and their customer service was exceptional from start to finish. They offered to exchange it for the white version and arranged the replacement free of charge.
The chest of drawers is beautifully made, excellent quality, and looks fantastic in my home. The way the company handled the issue was professional, helpful, and hassle-free.
12 August 2026
Unprompted review
Reply from furniture.co.uk
Thank you so much for your thoughtful review. We’re sorry the Antique White finish wasn’t quite as expected, but we’re delighted that our team was able to resolve this quickly and make the exchange as smooth and hassle-free as possible.
It’s wonderful to hear that you’re now happy with your white chest of drawers and that you’re pleased with the quality and finish. Your kind words about our customer service mean a great deal to us, and we truly appreciate you giving us the opportunity to put things right.
The Furniture.co.uk Team
Reply from furniture.co.uk
Thank you for your lovely review! We’re delighted to hear that you’re pleased with the quality of your unit. We really appreciate your feedback and hope you enjoy your furniture for many years to come.
The Furniture.co.uk Team
Already assembled and packed well
24 June 2026
Reply from furniture.co.uk
Thank you for your review! We’re delighted to hear that your furniture arrived well packaged and ready to use, making things nice and easy for you. We really appreciate your feedback and hope you enjoy your furniture for many years to come.
The Furniture.co.uk Team
Excellent company!! Highly recommend!
This company are a pleasure to order from. They were easy to communicate with and very amenable. They notify you of a delivery date and deliver promptly. Their furniture is well made and packaged and delivered carefully so no risk of damage. I am very pleased with the items I ordered and I would definitely recommend them to others. Thank you for your help.
19 July 2026
Reply from furniture.co.uk
Thank you so much for your wonderful review! We’re delighted to hear that you found us easy to communicate with and that your order and delivery went smoothly. It’s fantastic to know you’re pleased with the quality of your furniture and that everything arrived safely and carefully packaged.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We hope you enjoy your furniture for many years to come!
The Furniture.co.uk Team
Excellent company
Very helpful response by phone when we had questions about the dresser we were interested in. Excellent communication throughout the ordering and delivery process. Very pleased with the item we ordered.
12 July 2026
Reply from furniture.co.uk
Thank you for your wonderful review! We’re delighted to hear that our team was able to help with your questions and that you received excellent communication throughout your order and delivery. It’s fantastic to know you’re so pleased with your dresser.
We really appreciate your kind feedback and hope you enjoy your new furniture for many years to come!
The Furniture.co.uk Team
Reply from furniture.co.uk
Thank you for your lovely review! We’re pleased to hear that you found our customer service helpful and that your delivery arrived on time. We really appreciate your feedback and hope you enjoy your furniture for many years to come.
The Furniture.co.uk Team
Great quality piece of furniture and…
Great quality piece of furniture and brilliant service assembling it and removing rubbish.
15 July 2026
Reply from furniture.co.uk
Thank you for your fantastic review! We’re delighted to hear you’re so pleased with the quality of your furniture and the service provided by our team. It’s great to know that the assembly and removal of the packaging made the experience even easier for you.
We really appreciate your kind feedback and hope you enjoy your new furniture for many years to come!
The Furniture.co.uk Team
Reply from furniture.co.uk
Thank you for your lovely review! We’re delighted to hear you were pleased with our fast service and found our team pleasant and helpful. We really appreciate your kind feedback and hope you enjoy your furniture for many years to come!
The Furniture.co.uk Team
Updated information about delivery…
Updated information about delivery dates and time of arrival of items.
The table and chairs are very sturdy and very easy to assemble.very clear instructions to follow. Would recommend this company.
7 July 2026
Reply from furniture.co.uk
Thank you for your fantastic review! We’re delighted to hear that you appreciated the regular delivery updates and that your table and chairs arrived as expected. It’s wonderful to know you’re pleased with their sturdy quality and found the assembly straightforward, with clear instructions to follow.
Thank you for recommending us, we really appreciate your support and hope you enjoy your new furniture for many years to come!
The Furniture.co.uk Team
Delivered on time
Delivered on time. The two delivery men very efficient and polite. We are so very pleased with our order and wouldn’t hesitate to buy from you again. Thankyou
6 July 2026
Reply from furniture.co.uk
Thank you so much for your wonderful review! We’re delighted to hear that your order arrived on time and that our delivery team were efficient and polite. It’s fantastic to know you’re so pleased with your purchase, and we’d be thrilled to welcome you back in the future.
We really appreciate your kind words and thank you for choosing Furniture.co.uk!
The Furniture.co.uk Team
Good product, packaged very well
Packaged very well, easy to assemble. The delivery was a bit delayed but apart from that, everything was a great.
8 June 2026
Reply from furniture.co.uk
Thank you for taking the time to share your review! We’re delighted to hear that your furniture was well packaged and easy to assemble, and that you were pleased with your overall experience.
We’re sorry that your delivery was slightly delayed and appreciate your patience and understanding. We’re glad everything else went smoothly and hope you enjoy your new furniture for many years to come!
The Furniture.co.uk Team
Arrived quickly and at a good price
3 July 2026
Reply from furniture.co.uk
Thank you for your lovely review! We’re delighted to hear that your order arrived quickly and that you were happy with the price. We really appreciate your feedback and hope you enjoy your furniture for many years to come!
The Furniture.co.uk Team
Juliet white large chest of Drawers Delighted with chest of drawers
Delighted with chest of drawers , good quality and sturdy piece of furniture. Delivered assembled and driver placed it in the room of choice. Excellent service.
6 July 2026
Reply from furniture.co.uk
Thank you so much for your fantastic review! We’re delighted to hear that you’re so pleased with your chest of drawers and that you’re happy with its quality and sturdy construction. It’s also great to know that the assembled delivery and room-of-choice service made things easy for you.
We really appreciate your kind words and are thrilled you had an excellent experience. We hope you enjoy your new furniture for many years to come!
The Furniture.co.uk Team
They were fast and organised
They were fast and organised. My emails were responded to quickly and the delivery and assembling of my bed went smoothly. The quality of the bed is superb. All in all a great company 🙂
1 July 2026
Reply from furniture.co.uk
Thank you so much for your wonderful review! We’re delighted to hear that you found our team fast and organised, with prompt responses to your emails. It’s fantastic to know that your delivery and bed assembly went smoothly, and even better to hear you’re so impressed with the quality of your new bed.
We really appreciate your kind words and are thrilled you had such a great experience with us. Thank you for choosing Furniture.co.uk! 🙂
The Furniture.co.uk Team
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