GHOW
Jodie was empathetic and supportive from start to finish.Great communication skills and easy to understand timelines.
A great Company who I am sure will grow from strength to strength
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
A small group of independent Funeral Directors who offer choice and flexibility and will always be transparent about price. Funerals, your way.
Leeds Road 38, LS29 8DS, Ilkley, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jodie was empathetic and supportive from start to finish.Great communication skills and easy to understand timelines.
A great Company who I am sure will grow from strength to strength
On the whole everything was done well.
In the end the funeral was perfect but we did have a strong plan beforehand.
What let the funeral service down was the amount of extra time things took because everything was done on an an ipad. For example every single different coffin had to be found separately & then priced again on an ipad, this took a very long time.
Forms had to be checked carefully as some dates had been recorded wrongly.
We were sometimes left too long without an answer to questions & had to chase these up.
That said, I would use them again (though I hope I don't have to!)

Reply from Full Circle Funerals - Ilkley
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.